Average Experience
Positives
• Good location
• Affordable price
• Breakfast was decent
• Cleaning was acceptable
Negatives
• The website advertises a gym and spa. At check-in I was told the gym is “under renovation”, which was not mentioned anywhere beforehand. The spa does not exist at all.
• I specifically booked the hotel for these facilities, so this was misleading.
Very Bad
• Upon check-in, I was asked to sign a document containing several details. Only at the very end did they mention a rule stating that after 11 PM I cannot bring any other person into the hotel.
• This was never mentioned during booking and is a very unusual policy.
• I had to confront the front office about this as it felt completely unacceptable.
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.6% of visitors choose this area
GGuest User2025.08.10
Modern, simple and clean hotel. Small room, but enough for one person. The shower feels like a camping shower - wet room style little space to move.
The aircon position is awkward as it blows directly onto the bed and in your face as you sleep - I advise covering the vent with a hand towel to disperse the airflow and prevent waking up with a raw throat and sore eyes. Aircon and cooling was the biggest issue - because without it the room would rise to 30deg+ and with it, you'd be feeling the dry air.
The large windows are great, and I like the electric blinds that make a nearly blackout room.
The lights are horrible and harsh, not relaxing at all.
Fine for a short stay, but I wouldn't advise more than that - for the price its very simple and there are better alternatives.
I was upgraded to Suite A for free. The room was very spacious, with a living room, washing machine, and kitchenware.
It was very quiet, but it was located in an alley, so calling Grab might have trouble finding the driver.
My room had a bathtub, so I had to stand in the tub to shower, but there was no curtain, so there was water all over the floor afterward.
Other than that, it was very good overall.
The hotel facilities are new and spotlessly clean. The service was excellent, and breakfast was delicious too. Overall, a fantastic experience. I'll definitely stay here again on my next trip to Hanoi.
The hotel is located in a walkable distance to main attractions, the rooms are clean, the restaurant has a nice view, but the best things is the staff, especially the receptionists. They are incredibly helpful, friendly and welcoming. We just wish everyone would be like Thao!
Сама по себе квартира хорошая и аккуратная, есть все необходимое для проживания (нет живности, что являлось ключевым при выборе жилья). Однако, квартира хоть и находится в центре города, недалеко от старого города, квартира находится в «местном гетто» (рынок для своих, где между торговыми лавками с едой валяется мусорк и всех все устраивает), (экскурсоводы когда узнавали где живем улыбались с сожалением)))) где в 200 метрах готовят поросей, где стоит аромат отходов, которые вывозятся дай бог раз в сутки, нет рядом магазин и где можно перекусить , самое близкое - в минутах 15-20 - это уже в самом старом городе. Возможно это не так существенно, но, если бы я знала, что каждый день по пути в старый город буду затыкать нос от вони по дороге (на протяжении 3-5 минут), то жилье бы в данном месте не сняла бы. Проживали неделю, за это время уборки не было ни разу, обещали дважды в неделю. Было предоставлено 2 пары полотенец (для тела и лица) и одно для ног, которое сразу лежало на полу и было грязным. Для стирки предоставили гель для стирки, но сразу предупредили, что это все, дальше нужен покупать (хватило на две стирки). Но отдельно хотелось бы отметить ночного администратора, он был добр и радушен, разрешил постиранное белье высушить в стиральной машинке (которая не находится в общем пользовании), так как в номере ничего для этого не было предусмотрено. Вид из окна на задний двор, фото прилагается, тоже сюрприз. В целом остались очень неоднозначные впечатления. На пару дней окей, на большее я не рекомендую.
Good
12 reviews
7.7/10
Price from
AED 114
per night
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8.5/10
Very Good
DDanieleAverage Experience
Positives
• Good location
• Affordable price
• Breakfast was decent
• Cleaning was acceptable
Negatives
• The website advertises a gym and spa. At check-in I was told the gym is “under renovation”, which was not mentioned anywhere beforehand. The spa does not exist at all.
• I specifically booked the hotel for these facilities, so this was misleading.
Very Bad
• Upon check-in, I was asked to sign a document containing several details. Only at the very end did they mention a rule stating that after 11 PM I cannot bring any other person into the hotel.
• This was never mentioned during booking and is a very unusual policy.
• I had to confront the front office about this as it felt completely unacceptable.
GGuest UserThe hotel is located in a walkable distance to main attractions, the rooms are clean, the restaurant has a nice view, but the best things is the staff, especially the receptionists. They are incredibly helpful, friendly and welcoming. We just wish everyone would be like Thao!
GGuest UserСама по себе квартира хорошая и аккуратная, есть все необходимое для проживания (нет живности, что являлось ключевым при выборе жилья). Однако, квартира хоть и находится в центре города, недалеко от старого города, квартира находится в «местном гетто» (рынок для своих, где между торговыми лавками с едой валяется мусорк и всех все устраивает), (экскурсоводы когда узнавали где живем улыбались с сожалением)))) где в 200 метрах готовят поросей, где стоит аромат отходов, которые вывозятся дай бог раз в сутки, нет рядом магазин и где можно перекусить , самое близкое - в минутах 15-20 - это уже в самом старом городе. Возможно это не так существенно, но, если бы я знала, что каждый день по пути в старый город буду затыкать нос от вони по дороге (на протяжении 3-5 минут), то жилье бы в данном месте не сняла бы. Проживали неделю, за это время уборки не было ни разу, обещали дважды в неделю. Было предоставлено 2 пары полотенец (для тела и лица) и одно для ног, которое сразу лежало на полу и было грязным. Для стирки предоставили гель для стирки, но сразу предупредили, что это все, дальше нужен покупать (хватило на две стирки). Но отдельно хотелось бы отметить ночного администратора, он был добр и радушен, разрешил постиранное белье высушить в стиральной машинке (которая не находится в общем пользовании), так как в номере ничего для этого не было предусмотрено. Вид из окна на задний двор, фото прилагается, тоже сюрприз. В целом остались очень неоднозначные впечатления. На пару дней окей, на большее я не рекомендую.
CCASPER HUANGI was upgraded to Suite A for free. The room was very spacious, with a living room, washing machine, and kitchenware.
It was very quiet, but it was located in an alley, so calling Grab might have trouble finding the driver.
My room had a bathtub, so I had to stand in the tub to shower, but there was no curtain, so there was water all over the floor afterward.
Other than that, it was very good overall.
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