MARTIN VILLA

The place was aesthetically pleasing and very clean! The owner was prompt in replying as well. He noticed that it was my birthday and upgraded me into the top floor with a larger room. They provide drinking water, towels, iron, hair dryer and some toiletries. The picture shown in the app is same in real life. Although it doesn’t have lift, the staff will help you carry your luggage to your room. There’s a cafe downstairs as well that serves coffee and some cakes.

The room is small but it is ok for one night. I think the photos they provided is bit deceiving. They only take outside's pics because they way to the room is abit dodgy. No elevator & we had big luggages. Super inconvenient. However, we don't mind paying $15-$20 more to buy our convenience. But the staff are nice.. he broke my luggage but it is ok. (We booked this because we think the room is pretty & look cozy like a home, eventually we don't mind about the price, that's why we think we would pay more if we know it will be inconvenienced)

Please pay attention to the room type when making a reservation. After my booking, not sure whether the homestay owner or Trip.com altered the room details, resulting in a mismatch between the room I reserved and the one provided. Luckily the room is still available, and we were able to move back to the room type we reserved for during our second and third night stay. The homestay is conveniently located in the heart of Hanoi, and the room looks exactly like the pictures, though it’s slightly smaller than expected. I love their rooms decoration! There's also a beautiful cafe downstairs. I would rate the cleanliness 3-4/5; the floor was a bit sticky, and the room slightly dusty. Additionally, note that there is no elevator in the building, so consider this if you have bulky luggage.

Great location, really pleasant and clean room, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Coffee downstairs was also amazing. Thanks for making our visit to Hanoi Old Quarter that much better.