Sen Grand Hotel & Spa Managed by Sen Group

Sen Grand Hotel & Spa Managed by Sen Group Reviews

Sen Grand Hotel & Spa Managed by Sen Group

20 Ng. 118 Đ. Nguyễn Khánh Toàn, Quan Hoa, Quan Cau Giay, Hanoi, VietnamView Hotel Details
Sen Grand Hotel & Spa Managed by Sen Group
Sen Grand Hotel & Spa Managed by Sen GroupSen Grand Hotel & Spa Managed by Sen GroupSen Grand Hotel & Spa Managed by Sen Group
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Sen Grand Hotel & Spa Managed by Sen Group Guest Reviews

4.5/5
Great
219 review
Verified reviews
Location4.4
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(219)
Positive reviews(216)
Reviews with photos/video(34)
Awesome rooms(36)
Delicious breakfast(27)
Quiet & comfortable(16)
Friendly front desk staff(11)
Great value for money(9)
Easy to get around(6)
Tasty restaurant(5)
Shower difficult to use(5)
Negative reviews(3)
serena
Superior Double Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
I had a wonderful trip here. My room is clean & comfortable. Staffs are very friendly, always smile. I love swimming pool. Around here has many local restaurants. Place is quiet, suitable fo me. I am very satisfied with my experience and will definitely return on future visits. I will recommend for my friends.
owenchung03
Superior Double Room
Stayed in Mar 2024
Couples
10 review
4.0/5
Very Good
Posted on Apr 3, 2024
The service is perfect, however the room has a little bit problem. First of all, the place for shower is not separated, and the door is quite well designed that makes the room noisy at night.
Guest User
Premium Twin Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Excellent hotel and staff The rooms were spacious and comfortable with many amenities and easily available customer service! The breakfast was excellent with a wide range of options. Excellent customer service provided by Ms.Nga a concierge at the Front Desk. I would recommend this hotel to everyone! This was a very pleasant stay! Would visit again if we had the chance!
Dalibojue
Premium Double Room
Stayed in Feb 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Feb 20, 2024
t is a very right choice to stay in this hotel in Hanoi. The environment here is very quiet and the transportation is convenient. The room is clean and comfortable. Especially the housekeeper at the front desk,named Cao Nga,she was very warm and thoughtful. She patiently dealt with the problems I faced and helped solve them. It was really great!
LUXESHOPPER
Superior Double Room
Stayed in Jan 2024
Couples
25 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Friendly reception from the hotel staff. Hotel upgraded for me to an executive suite for free .. 😃
Fraser
Superior Double Room
Stayed in Dec 2023
Travel with friends
79 review
4.2/5
Very Good
Posted on Dec 6, 2023
Hotel was nice, room was clean and comfortable. Breakfast was average. Staff were very friendly Near to this photo
Oihane
Superior Double Room
Stayed in Apr 2024
Travel with friends
13 review
4.7/5
Amazing
Posted on May 13, 2024
it’s a 10 minute ride from the old quarter, with lots of restaurant around, the staff was very helpful and nice!!
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
65 review
4.0/5
Very Good
Posted on Aug 20, 2024
so far so good. The location is close to where I am gonna visit. Thanks.
Sumesh
Superior Double Room
Stayed in Apr 2024
Business travelers
39 review
4.2/5
Very Good
Posted on Apr 10, 2024
Every time I travel to Hanoi I stay at this hotel only, the staff is perfect and smiling. Good food but the breakfast menu is not that big ok. Amusing room service, They clean the room multiple times if you in and out of the room...even when u go for breakfast and back the room will be cleaned.
EricChoo
Deluxe Room
Stayed in Apr 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on May 27, 2024
A good place to stay for a hectic city. It's a very photogenic hotel. Nd it's quiet.
Guest User
Superior Double Room
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 24, 2024
They were very helpful, their service was good. Loved their pancakes and how they took care of me and my friends. 10/10 in my eyes. The only thing problem was their plumbing system, pool of water when showering and toilet gets blocked now and then
ZS_Bill
Premium Twin Room
Stayed in Jan 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Room is good, and hotel services is perfect, specially thanks Ms Do Hong Nhung, we have nice trip.
Micks 143
Deluxe Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Great room and room service options. Food from the breakfast and the restaurant were quite good. Clean rooms, although I do think that my room may have had fleas.
LiuFang Ju
Superior Double Room
Stayed in Apr 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 27, 2024
The hotel staff are very kindly and the service is great.
Alex
Deluxe Room
Stayed in Nov 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Great cozy hotel. Responsive staff. Any requests are solved with a smile, quickly and efficiently. Service at the reception is excellent. Breakfast in the restaurant will satisfy any taste. Big thanks to all the staff of the restaurant! The fitness center has good modern equipment. To summarize - a great place to stay! Special heartfelt thanks to Ms. Cao Nga, Ms. Giang, Mr. Nguen Anh Duy! I will be glad to stay here again!