Hanoi Harmonia Hotel & Spa Reviews

HEy guys.this time I have to say this hotel is definitely one of the best hotels in hanoi. really really sweet and warm welcome service from the reception team.the house is well decorated with a hundred year's history!and delicious breakfast as well. what's more,when I asked for travel tips.the beautiful young receptionist Lyn gave me quite a lot with perfect details！！！ please Stay Good and love U all....

The service is very good, the people are very enthusiastic, it is very close to the Thirty-Six Ancient Streets and the Sword Lake, the location is very good, I recommend this hotel! ! ! ! But it is a bit old and the facilities are not that new.

I think this hotel is great, everything is in place, except that there is some temporary renovation that makes noise from morning to 5pm. But it is acceptable.

Excellent stay staff are friendly nearby attractions. Hotel is in city center all indian restaurants nearby

I had an excellent stay at this hotel. The service, restaurant, and front office team were incredibly helpful. The location was cozy and conveniently close to shops and restaurants. The price was affordable, and we stayed for 7 days. I would happily return anytime.

Hotel is in the perfect location, could not get any better for all the things we wanted to do. The staff are so lovely and friendly, they upgraded us for free and nothing was too much! Breakfast is lovely too. There are comfy beds with nice pillows

This hotel is the WORST. On the second day we woke up to a scratching sound coming from the ceiling which sounded like rodents. Then our shower stopped working, it only TRICKLED with cold water. Management came to look at it and told us it was “working fine”, but then later said it wouldn’t be fixed until the next day. Our room smelled like cigarette smoke at random times of the day (I’m assuming from other people smoking in the hotel). The shower didn’t work until the following morning and the water was still cold. Night management told us he would provide 50% off of our 3 nights but day management retracted this offer and said ONLY if we cancelled our booking so we “can’t leave a bad review”. Since we had already checked in, we couldn’t do this and so management wanted us to tell *********** we were “no shows”. We did not agree with this and refused to do so. Therefore management DID NOT give us any refund. If you're in the market for shady untrustworthy management, 24 hours without a proper shower, gloomy outdated rooms, and the symphony of rodents scurrying above, then this hotel is the perfect choice for you. Otherwise, save your money and AVOID THIS POOR EXCUSE OF A HOTEL AT ALL COSTS.

I had a great stay at Ken Hotel By Connek! The staff are super friendly and always ready to help. They made me feel welcome right from the start. The room? It's big and really clean. I had plenty of space to relax. And the location is awesome – it's right near Hoan Kiem Lake. Super easy to go out and explore. One cool thing – they let you keep your luggage for free. I went to Sapa for 3 days and left my bags at the hotel. It was so convenient. They even helped me book my travels, like train and bus tickets, and set up a food tour and a city tour of Hanoi. That was a huge help. I totally recommend Ken Hotel By Connek if you're in Hanoi. It's a great place with great people.

Stayed for one-night layover before heading to Phu Quoc. Absolute bargain for the price we paid. The room is quite spacious and clean. Surprised other reviewer mentioned the room was small. Perhaps we received an upgrade? Selena (Dao) was very friendly and helpful. Management should give her a raise for her excellent customer service. Highly recommended! Tip: Cafe Chất down the block is a great corner spot for people-watching.