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5 star

Shangri-La Songbei, Harbin
4.6/52217 Reviews

Shangri-La Songbei, Harbin

Ice and Snow World/The Sun Island Harbin|2.72km from Harbin Ice and Snow World
Overall, the service at Harbin Shangri-La is good. The only thing to criticize here is the front desk staff wearing black uniforms who checked in at noon on the 17th! I had made a reservation for a quiet room, but when I went upstairs, I discovered it was a connecting room! Why give a non-standard room with worse soundproofing than a normal room without prior consent from the guest? For this reason, I spent 30 minutes to change rooms! (I would like to commend the female staff member who helped me move up and downstairs twice and ran in with a birthday cake to rearrange my room.) After a long journey, I wanted to go to a hotel to rest, but I still had to worry about such a simple thing! Compared with the enthusiastic service attitude of employees in other departments, the service at this front desk is very stiff. It is recommended to focus on retraining! I would also like to commend the concierge who was responsible for loading and unloading luggage and the female staff in the executive lounge who were responsible for reception on the morning of the 18th, the aunt who was responsible for cleaning on the 17th on the luxury loft floor, and the boys who were responsible for the omelette area in the breakfast room on the first floor. The staff (he cooks porridge and omelette by himself, and is responsible for a large area) are very dedicated, enthusiastic and courteous! Special praise for the birthday cake given by the western restaurant. The packaging and materials are very good, especially the cream part. Compared with the cake given by Changchun Shangri-La where I stayed the next day, the taste and ingredients are a little inferior.

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Family friendly

Shangri-La Songbei, Harbin
4.6/52217 Reviews

Shangri-La Songbei, Harbin

Ice and Snow World/The Sun Island Harbin|2.72km from Harbin Ice and Snow World
Overall, the service at Harbin Shangri-La is good. The only thing to criticize here is the front desk staff wearing black uniforms who checked in at noon on the 17th! I had made a reservation for a quiet room, but when I went upstairs, I discovered it was a connecting room! Why give a non-standard room with worse soundproofing than a normal room without prior consent from the guest? For this reason, I spent 30 minutes to change rooms! (I would like to commend the female staff member who helped me move up and downstairs twice and ran in with a birthday cake to rearrange my room.) After a long journey, I wanted to go to a hotel to rest, but I still had to worry about such a simple thing! Compared with the enthusiastic service attitude of employees in other departments, the service at this front desk is very stiff. It is recommended to focus on retraining! I would also like to commend the concierge who was responsible for loading and unloading luggage and the female staff in the executive lounge who were responsible for reception on the morning of the 18th, the aunt who was responsible for cleaning on the 17th on the luxury loft floor, and the boys who were responsible for the omelette area in the breakfast room on the first floor. The staff (he cooks porridge and omelette by himself, and is responsible for a large area) are very dedicated, enthusiastic and courteous! Special praise for the birthday cake given by the western restaurant. The packaging and materials are very good, especially the cream part. Compared with the cake given by Changchun Shangri-La where I stayed the next day, the taste and ingredients are a little inferior.

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Top rated hotels in Harbin

Searching for hotels near Harbin Ice and Snow World? Compare room rates and reviews to find your ideal stay.
Harbin Sun Island Garden Hotel (Ice and Snow World)
4.4/5248 Reviews
Ice and Snow World/The Sun Island
If you can’t buy a premium ticket, just stay here! It is 30 meters away from the south gate of Ice and Snow World, and you can see the Ferris wheel from the hotel! Russian-style architecture, tall and luxurious, comfortable to live in. The most important thing is that it is only 30 meters away from the Ice and Snow World. When you go out and cross the road, you will reach the south gate of the Ice and Snow World. It is already the happiest existence to queue up and wait to enter when the temperature is more than 20 degrees below zero! The world of ice and snow is really beautiful! Although we have to queue up in the ice and snow at more than 20 degrees below zero, it is ”worth it” in one word! The world of ice and snow under the sun is pure, and the world of ice and snow under the night is colorful! I heard that the Ice and Snow World had started to be dismantled yesterday. I couldn’t help but feel sad when I saw the ice sculptures that had left beautiful memories melting and being dismantled. Looking at the photos, I was even more amazed! The good things left behind are not only in the photos, but also unparalleled memories! Attached are a few photos of the world of ice and snow to keep the beauty in your heart and pass it on to every friend who has been there and who has never been there.
太陽島賓館
5/525 Reviews
Ice and Snow World/The Sun Island
設施:房間設施非常現代化  衞生:沒住過這麼乾淨的酒店,真的一絲灰塵都沒有。衞生上挑不出任何毛病。國賓館就是不一樣。 環境:酒店院內環境優美 空氣清新。 服務:服務態度非常好,比五星級酒店服務態度還要好,從門崗保安到酒店前台辦理入住服務態度熱情洋溢 。體驗感非常好,性價比很高 酒店內接駁車:場地很大 停車🛻車很方便
Shangri-La Songbei, Harbin
4.6/52217 Reviews
Ice and Snow World/The Sun Island
Overall, the service at Harbin Shangri-La is good. The only thing to criticize here is the front desk staff wearing black uniforms who checked in at noon on the 17th! I had made a reservation for a quiet room, but when I went upstairs, I discovered it was a connecting room! Why give a non-standard room with worse soundproofing than a normal room without prior consent from the guest? For this reason, I spent 30 minutes to change rooms! (I would like to commend the female staff member who helped me move up and downstairs twice and ran in with a birthday cake to rearrange my room.) After a long journey, I wanted to go to a hotel to rest, but I still had to worry about such a simple thing! Compared with the enthusiastic service attitude of employees in other departments, the service at this front desk is very stiff. It is recommended to focus on retraining! I would also like to commend the concierge who was responsible for loading and unloading luggage and the female staff in the executive lounge who were responsible for reception on the morning of the 18th, the aunt who was responsible for cleaning on the 17th on the luxury loft floor, and the boys who were responsible for the omelette area in the breakfast room on the first floor. The staff (he cooks porridge and omelette by himself, and is responsible for a large area) are very dedicated, enthusiastic and courteous! Special praise for the birthday cake given by the western restaurant. The packaging and materials are very good, especially the cream part. Compared with the cake given by Changchun Shangri-La where I stayed the next day, the taste and ingredients are a little inferior.
大妮的簡單生活公寓(近江路分店)
4.2/54 Reviews
Ice and Snow World/The Sun Island
Advantages: The room is large, relatively clean, and the host is very good. Disadvantages: 1. When I first checked in, I couldn't get in touch at all. I had a long wind blowing downstairs. No one answered the phone. The information provided by Qunar could not be found at all (youjia platform party). It was the homeowner contacted by the property sister downstairs. The homeowner contacted the Youjia platform. I hope to improve this situation as soon as possible, and don't let the residents find direction. 2. The reason for the room layout, the ventilation of the toilet is not very good.
Jingchen Hotel
4.8/5771 Reviews
Ice and Snow World/The Sun Island
The room is very good, with complete facilities and equipment. The breakfast dishes are rich and colorful, which meets the standards of my stomach. There are Northeastern specialties and noodle stalls. The front desk service is warm and thoughtful, and the room aunt is attentive and polite. This hotel is particularly worth recommending! The overall stay was great. There was a welcome fruit plate in the room, the heating was very powerful, the bed was very comfortable, and it was clean and hygienic. The most important thing is that the overall environment and service of the hotel were great, and the price was very cheap. I went out for a day and had a nice hot bath when I came back. It was so comfortable.
Harbin Iceland Hotel (Sun Island Polar Park)
4.4/5220 Reviews
Ice and Snow World/The Sun Island
Originally, the hotel facilities, environment, and hygiene were all very good, but I couldn't understand the waiter's service attitude. Less than a 5-minute walk from the hotel is the side entrance of the Snow Expo. We asked the waiter how to get to the Snow Expo. She asked us to take a ride-hailing car from the hotel to the main gate in about seven or eight minutes and then go in. We would come back in the evening because the hotel Due to the location, online appointments and rentals were not available, so we had to walk with our children for nearly half an hour in a temperature of about minus 30 degrees Celsius. Our hair and hat were covered in ice, our eyelashes were often covered in ice, and our clothes and scarves were all covered in ice. It was freezing, so I walked for nearly half an hour before returning to the hotel. The next day, I discovered that there was a gate to the Snow Expo next to the hotel, and I suddenly felt very depressed.

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