Hotels Near The Philosopher by Keith Godwin in Harlow

Unfriendly greeting on arrival, we arrived before 3pm and as usual we politely asked was our room ready and were abruptly told check in is 3pm. Maybe the receptionist could perhaps of checked to see if the room was ready before being so abrupt and returning to his mobile phone. Room smelt of stale smoke and had a fan going full blast to hide the smell. We were going to ask for another room but we were only there for one night and after the warm (not) welcome couldn't be bothered with the discussion so opened the window as much as possible to help get rid of the smell. Maybe a mention of this when we checked in would have been favourable. When we had a drink at the bar in the afternoon there was a problem with the card machine so we had to put the drinks on the room tab but when I checked my account £6.50 had come out of my account which no-one could explain why. The bar attendant was a young girl and she dealt with it excellently speaking to her manager and getting it sorted out We had dinner in the restaurant where we found the menu was quite limited however what we had tasted good. The wine list for the rose was not up to date and from what we were told there was only one choice available and had been that way for some time. In the bar area before and after dinner it was really cold and when I spoke to the gentleman behind the bar he said it was because the air con was blowing out cold air and that this was normal. It remained this way until about 22:15 In all it was a bit of a let down, the drive into the hotel through the golf course was beautiful but our relaxed mood was soon removed once we got to reception.

One night before a flight, small room but everything you need for an overnight stay, comfy big bed, tea and coffee making facilities, tv and mini fridge, we had a room at the rear of the hotel so quieter than the front, we would definitely stay again if we had an early flight.

Family rooms and accessible rooms were brilliant. Beds were starting to show signs of needing to be changed but linen was crisp. Bathrooms were clean and showers were the best I've used in a hotel I some time. Customer service was second to none. Nothing was too much hassle. Definitely will use again if staying in the area again

We stopped at this Hotel on 17th September 2022 The Hotel is well placed in a good location, from the hotel there is a transfer bus to the airport every 30-minutes cost £4.00 per person payable on the bus. We booked the hotel through Holiday Extras and the cost included 7-days parking at the hotel, the car parks were large and secure, and you keep the car keys, we had no problems finding a parking space. The room we had was clean and spacious and we could not fault. We ate in the Hotel's Restaurant, the food and drinks were reasonably priced, and our waiter Dimitar was very polite and attenuative. If flying from Stanstead Airport again I would choose this hotel

Anytime I have an early morning flight, instead of paying for a premium train ticket, I take the bus and head to Stansted. Once there, they have a convenient shuttle back to the hotel (£4 Single). Check-in was a breeze, and before I knew it, I was in my room and getting spoiled with a nice, comfy bed, air conditioning, TV, and even a couch. I have at the restaurant, and it was nice, but sometimes I take the shirt, walk to the BP/M&S store or McDonald's, and get something different for a change of taste. Really enjoy this property.

The hotel and the staff within the establishment deserve full praise, in particular the housekeeping team manager, Nazli, and her staff, who were supportive of our requirements. The room we stayed in smelled fresh and was dust-free. The restaurant food was excellent and surprisingly delicious. The menu options offered a variety of items that catered to the needs of both adults and children. There was also a good selection of alcoholic and non-alcoholic beverage options.

We stayed here for 2 nights as we were going to see the Abba show at the Abba arena. I cannot fault it at all. We had a lovely bedroom which was spotlessly clean and had a little terrace with table and two chairs. There was a supply of biscuits tea coffee etc and two bottles of water which were replenished. The bath towels were a sensible size and were replaced on the second day and shampoo ,shower gel, hand wash and hand lotion provided. There was also a floor standing fan in our room which was appreciated as the weather was very hot. The staff were all friendly and there was a fantastic cooked breakfast on both days(we were staying over the weekend-I think in the week it is a continental breakfast.) There was also cereals, fruit juices and pastries and bread provided to make toast. There was a bus which stopped nearby and we were able to get to woodford underground station on the central line which was ideal for getting to the Abba arena. The pub was located in a nice area and the localpeople were all friendly. If we are ever going to an event in London again we would not hesitate to stay there.

Hotel was easy to get to, cheap overnight parking. Although there was a van that had gotten broken into in the morning which was worrying. The room was generally decent, not the cleanest fee to the room although. The sleep was good and the reception staff were friendly.