Popular Quality Inn Hotels in Harrisburg

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Quality Inn Riverfront

Quality Inn Riverfront

3.1/5102 Reviews
The whole building smells musty and there's NO air in any common areas. Our room had been untouched since the last guests (we got there well after check in). No apologies, no reimbursement. We just had to wait over an hour in the heat and of course had no time to shower or nap before the event we came for. (while 7 months pregnant-obviously that's not their fault but it was beyond necessary and they should have the room ready before they give us a key) They were ”fully booked” but while we sat waiting they took a reservation for today and said they had ”just one” room that was EXACTLY what we had and then mentioned to another worker that they had THREE. Not sure why we couldn't get one of those, or one of the several rooms for people we watched check in AFTER us. Someone else came to let them know the air didn't work in their room and they said it was just too low and couldn't keep up, even after they said they had turned it down and it wasnt working BEFORE, and without checking it at all. (Even if that was truly the problem make a note if you dont want it below a certain temperature, and maybe upgrade so people who pay good money can be comfortable) Someone else complained of a leaking sink and damage in the bathroom, and ANOTHER complainef that their shower wasn't draining and they just gave them a plunger to deal with it themselves. When we finally got back to the room, it somehow smelled worse (like a public bathroom) and the bottle of conditioner was half used (that wasn't there at all before so I'm sure they collect them when people leave and reuse) This is the most expensive hotel we've ever stayed at, even booked months in advance (probably because of the location) but it was definitely not worth even the $70 or $80 you can get a motel for.

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