Doubletree by Hilton Harrogate - Majestic Hotel & Spa Guest Reviews
3.9/5
Good
104 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.8
Cleanliness3.9
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All reviews(104)
Positive reviews(7)
Reviews with photos/video(3)
Nilp
Superior Two Double Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel stay was really peaceful and quiet, very clean and spacious big room and space. The food was delicious and the waiters were so helpful and friendly. The staff helped us and gave a free chocolate box for my friend's birthday party.
Guest User
Superior Two Double Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 4, 2024
Historic hotel that Winston Churchill went for respite.
Spa hotel. Nice pool and wet and dry saunas.
Great for retreat and rest.
Nice breakfast in a nice ambience.
Spacious room
Claire Gerard
King Room
Stayed in Oct 2024
Business travelers
1 review
3.0/5
Posted on Dec 11, 2024
Bathroom plug fell out of the bath/wall
Grime, made me feel sick, didn’t want to use it.
Bath didn’t work.
No basic toiletry kit or robe.
The room looks bare and it was cold, no blankets.
An old electric heater in the cupboard.
Over priced
Breakfast poor, bad coffee, low quality bread, white or brown slices, cheap fruit juices.
Mairi Aleida
Double Room
Stayed in Mar 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 19, 2024
What a fantastic hotel! Staff were incredible and the facilities were great. Spa was perfect especially later in the evening as it was almost just the two of us with it all to ourself!
We ordered room service from Frederick's bar and it was delicious and super speedy.
The top tier moment was finding out they were dog friendly and being able to bring our four legged friend along!
Will definitely be staying here when we return.
Ryan
Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Fantastic stay, a beautiful hotel with amazing staff.
Guest User
Superior Two Double Room
Stayed in May 2023
Family
1 review
4.2/5
Very Good
Posted on Jun 28, 2023
The cost of the accomodation didn’t quite match the level of service we would expect. The location is grand and the facilities are really good, as is the breakfast.
However, the pool is limited to strange times for families such as during breakfast and dinner, when the middle of the day is would be more suitable.
Also someone chased after us when leaving the spa to return the towels, which two children were using, rather than allowing us to leave them in our room for housekeeping to collect.
The house keeping took two turns to send shampoo to our room, after a polite call, they sent shower gel instead.
In summary, great food and facilities, but it’s bit awkward with children to be there and the service in the spa and housekeeping is lacking.
TaylorKevin
King Room
Stayed in Apr 2022
Couples
1 review
3.5/5
Posted on May 24, 2022
Paid £30 car parking only to find out we only needed to pay £10 (Guest Rate)
No internet connection
No hot water during our stay