Top 5-Star Hotels in Hefei

It’s right after exiting highway, so traffic is not a problem. View from room and breakfast options are good. Bathroom was luxurious with nice jacuzzi.

Delightful hotel well located in one of the main areas of Hefei, close to Hefei train station. The hotel is situated next to a long canal which was recently renovated and you can enjoy long walks; it’s also close to several parks and Huaihe Road commercial street with many big shopping roads, Starbucks etc. also less than 10 minutes walk to the metro system. Staff are very friendly and welcoming and have decent level of English service. Hotel is very clean and meets the Crowne Plaza standard. Large and fully equipped gym plus and 25 meter pool with four lanes is perfect for workouts. The breakfast buffet offers the classic Western food and some tasty local Anhui delicacies such as Huainan Beeft Noodles, meatballs, dumplings etc. Will definitely stay here again for business trips.

First of all, the Shangri-La (Hefei)Hotel has comprehensive facilities & amenities and offers convenient transportation options in the vicinity. I love this very much! Notably, the service rendered by Hong Baolian (洪宝莲）at the Customer Service Center is marked by its warmth and dedication. She adeptly attends to the requests of guests and readily extends her assistance. I am inclined to offer her my commendation. 👏 When I embark on my future business trips to Hefei, I will opt for this hotel once more！😊

Hotel is located in a central spot of Hefei downtown, close to everything. The hotel room itself is reasonably clean, however moulds can be seen in corners and edges in the bathroom as the room is a bit dated. There was some loud noise from the young couple staying next door or the level above at midnight, we had to call the reception to remind them to be mindful of other customers staying in the hotel.

Located very close to Hefei Station which is great. If you arrive into south station then you’ll need a Didi or the metro. Not as traditional/old fashioned as other Hilton suites in China but still a very nice room as a decent price. The lounge was good and the bar on the 3rd floor had nice staff working behind the bar

It was my first time staying at The Langham Hefei, but I can also say it was my third as I extended my stay twice. The staff's courtesy, warmth and the right level of care started right at the moment I entered the hotel lobby. The wall to wall and floor to ceiling marble can be cold, but The Langham Hefei 's lobby feels warm and welcoming due to the yellow hue of its lighting I believe and its staff. I immediately smelled flowers after I stepped in the lobby, pleasant, not overwhelming. It came from a huge bouquet composed of hundreds of pink lilies, not the pink roses representing The Langham. I prefer lily's smell anyway. The bouquet is by the front desk, so guests could enjoy lilies while waiting for check-in. As a matter of fact, I waited no time. Ada Yang greeted me immediately and checked me in within 2 minutes. I was very glad I moved from the other 5-star hotel which I had been told was the ceiling of the Hefei hotel scene. It took that hotel 10 minutes to check me in. The breakfast experience at The Langham Hefei was also great! The Seasons restaurant is big enough so that the seating was always available whenever I went down, which was not the case at the other hotel. In addition to daily cleaning, House keeping also came in the afternoon to make sure every everything is in good order and ask if additional supplies are needed. After two nights stay, I decided to change my original hotel hopping plan and continued staying at The Langham Hefei. It was again Ada Yang who helped me with the extension. She was warm, professional and efficient as always. Due to my itinerary change, I extended my stay the second time. This time it was Kristen He (XIAO He) who helped me. I experienced the same Langham quality from Xiao He - courtesy, warmth, knowledge and efficiency. She explained to me the responsibilities of each front line role and Langham's efforts to optimize guests' experience.She even went extra miles to ask her manager's permission to give me a complimentary Happy Hour. The Happy Hour is on the 44th floor at The Langham Club where mini buffet and beverage are provided 5:30 - 8:00pm. The staff there, Tracy, Lucy and Anne, were equally exceptional! They were proactive and ready to help. I asked for a Cosmo, but the cranberry juice had run out. Lucy made one with grapefruit juice and it tasted wonderful! Thank you, Ada, Xiao He, Tracy, Lucy, Ann and each every staff I met, you made my stay a memorable one!

Seamless check in and was introduced to a personal butler LeLe for the duration of our stay. He was extremely helpful and attentive to our requests such as late request for special buckwheat and cassia seed pillows (highly recommended for good sleep). He also gave useful tips about getting around town. Having wechat communication with LeLe helped us feel welcome, with a friend in Hefei and well looked after. 🤗⭐🌟⭐🌟⭐🤗

We loved staying here! The space is gorgeous, great location by the mall, and super family friendly! Also really great pool.

in fact the location is pretty good，and staff were friendly，I check in late and asked them for late check out that they naturally accept。about the food I did not tried it because am muslim and they said that the food they provide is not “halal food ”。I think its also good to hear from customers those can eat muslims food。

What a fantastic stay at the Crowne Plaza Hefei. Receptionist has been very nice and welcoming during arrival and helped us upgrade our rooms. Room service was great as well. We ordered some dishes and delivered to the room less than 30 minutes. Breakfast serves with delicious and amazing food. We are also able to take out some cups of coffee before we head out. AMAZING!!! Room amenities and cleanliness were also very good. Rooms are warm with great views. Guests service in the steak restaurant on the first floor were very attentive and friendly during our lunch and foods were excellent. Lifeguard at the pool was really attentive and communicative with caution. Location of the hotel is very convenient to we’re you can buy some food or go around and to have some drinks. It’s about 800 meters away from the food streets.