Hotels Near Liebesstein in Heidelberg

This was my first stay at the Exzellenz Hotel and I was quite pleased. It is within easy walking distance of Bismarkplatz and the start of the Altstadt Hauptstraße. The room was very clean and comfortable. The bathroom was modern and updated. And the front desk staff were very helpful and willing to go the extra mile to give me the information I was looking for. The breakfast was typical of what you would expect from a German hotel and, overall, I was very satisfied with the value of my stay.

IT IS A REGRET TO BOOK FROM THIS HOTEL. Since I wanted to celebrate my birthday in Heidelberg, a city I really want to visit, I made a reservation at this hotel to stay for 2 nights between 7-9 March. I was going to come to Germany either by plane from outside European countries. On March 7, there was a strike in Germany and the airports were closed. It was notified by the airline company on March 6 that our flight was canceled. We immediately informed the hotel about the situation and asked them to postpone our visit to April 7-9 and transfer the fee to this date, but they stated that the strike was not their problem and took the hotel fee for 2 nights from our credit card. Strike is an essential situation. In legal terms, this is called FORCE MAJEURE – “a common clause in contracts that essentially relieves both parties of liability or liability in the event of an extraordinary event or circumstance beyond the control of the parties, such as a war, strike, riot, crime, or war.” In case of force majeure, standard procedures cannot be applied. The hotel guest is not responsible and cannot be punished. The Mille Stelle City hotel, which turned the strike into an opportunity, charging for a service it did not provide does not comply with business ethics and is a shameful situation. Although accommodation cannot be made due to force majeure, the fee collected from the guest is not a fair gain. It is against consumer rights and even human rights. My flight was canceled due to the strike in Germany, I could not enter the country, the hotel canceled my reservation and charged the fee. Moreover, despite all my communication efforts, they were treated indifferently, saying ”the strike is not my problem”. Our emails were not answered. Not only could I not celebrate my birthday, but I was also unfairly victimized. It was a birthday I will never forget in my life. If you do not want to regret it, never book this hotel, which does not have well-intentioned management. I made my complaints about the hotel through different institutions. And I will continue my complaints and articles about this hotel on every platform until I get my justice.

We walked to the hotel from the hautbahnhof, not far, about 800m A little far from the old town, maybe 20-30 minutes walk, but we got plenty of exercise. We could have taken a tram if we wished though from close to the hotel. Our Premium room was very good. Very spacious and comfortable. The bar staff were friendly and welcoming (especially Babu who we enjoyed talking to very much) Beer prices for the Heidelberger beer very competitive (unusual for a hotel bar) and a free drink for every day we didn't have housekeeping. The room was a bit warm for us but we would open the window to cool down for a while. Not sure how it would work in summer as the air-conditioning didn't do much. We would recommend this hotel and would stay here again if we return to Heidelberg.

We traveled by train so this hotel was perfect, very short walk from the main station, maybe 150 feet. We did not know check in was 3:00 so paid 15€ to check in early taking a lesser room for the same price. IBIS allows early check in / late checkout for a 90€ annual fee. Breakfast was basic so we skipped that. Unfortunately McDonalds next door closed about 4 months earlier. As for lunch, the Thai restaurant (Asia Box) in the main station was very good and there is a grocery store in the station too. Our room on the 1st floor was small but clean with 2 beds. The bathroom was very small but this is the only room we saw. Street noise was minimal. Train, tram and bus lines converge here so you cant beat the location. I suspect they have parking for a fee but because we arrived by train, I am not sure.

Newly Opened Hotel with great staff. Prime location, if you are travelling by train. Breakfast was really good, with a wide choice of sausages and cheeses, spreads and cereal. Beds where very good, with hard mattresses (not everyone likes it, but if you have back issues it is the best to sleep hard)! Lighting at the bedhead a bit weird. Design should be rethought. You need two switches to switch that on. Maintenance needed to come by and show me :D :D We are planning a tour along the Neckar for next year and will definetely stay over again.

Pro: -very nice rooms with good bed, nice shower and small kitchen for coffee and simple cooking - choose a room at one of the top floors so you have from the balcony a bit of a view - easy to reach from Heidelberg Hbf train station parking either in parking under hotel (8 euro) or for free on a few places on the street. Con: - this neighborhood South Heidelberg feels new and industrial so don’t expect to see the old town, but that’s easy to reach by tram or local train.

Enjoyed a very comfortable two nights here attending for an in-house conference. Would definitely return with my family for a private stay as well. Convenient location right by the train station.

Close Proximity to Heidelberg Hauptbahnhof (train station, just approximately 8 minutes walk). I am amazed at the complete furniture, even microwaves to cook our breakfast for the following day. More like an apartment than just a hotel. Nice stay

Located in the very close to the city but quietly, this hotel offers very clean apartments and the welcome is really very warm. The room for four is large enough to welcome everyone you don't walk over, the bedroom is of good quality and the bathroom is very clean. The hotel is located in the heart of the city, and the hotel is located in the heart of the city. The hotel is a very nice hotel, and the hotel is a very nice hotel.

We have stayed at this hotel several times. Despite booking well in advance, we were given a room facing the kitchen. As it was very hot, the exhaust fan was very loud when the window was open. After speaking to reception, the lady treated us professionally. Despite the hotel being fully booked because of a concert, we were given a quieter room. That's customer service, and that in a hotel with 330 beds!👍 The breakfast is extremely good and perfectly organized. Bravo to the management.