Block B-01, Nanzhong Village and Lianghuai Village, Babu District, Hezhou, Guangxi, ChinaView Hotel Details
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Xixi Forest Hot Spring Resort Guest Reviews
4.7/5
Outstanding
1040 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(1040)
Positive reviews(1007)
Reviews with photos/video(400)
Relaxing hot springs(234)
Delicious buffet(53)
Great air circulation(53)
Has an infinity pool(50)
Close to amusement park(34)
Has play area for children(29)
Perfect for kids(24)
Tasty dinner(21)
Negative reviews(33)
Anonymous User
Hotel B Building Hot Spring Suite I With Private Tub
Stayed in Oct 2024
Travel with friends
4 review
3.7/5
Posted on Oct 28, 2024
The room structure is good, the environment is good, and the hygiene is average. When I checked in, I found that the kettle location was not clean, and the bath towels were not very clean. The attitude of some service staff in restaurants and hot springs was not very good.
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Zhaocaijingbao
Yuequanju Hot Spring Double Occupancy Room I With Private Tub
Stayed in Oct 2024
Family
5 review
4.5/5
Great
Posted on Oct 9, 2024
Starting from Ganzhou, you need to walk a winding mountain road to get on the highway. After getting off the highway, you need to drive another 20km of county roads (it was National Day when I came, and the traffic on the road was busy, but it was okay to enter the county road). It is recommended to travel with experienced self-driving drivers. The mountain road is 18 bends and the back row is prone to motion sickness.
Facilities and services
The hotel focuses on hot spring-themed cultural and tourism real estate projects. It is aimed at Guangdong's holiday projects. Most of the facilities will not be put into operation until 2023. The overall design is relatively exquisite, and the details are well controlled to enhance the experience of the children staying here. This is a relatively large-scale hot spring-themed comprehensive resort hotel in Guangxi. The supporting facilities include an elevator high-platform viewing platform, a constant temperature parent-child children's water park, and there are almost 30 hot spring pools with added materials. There are also dry and wet steam rooms, standard outdoor swimming pools, children's outdoor parks, etc., which cover a large area.
Children over 1.2 meters need to pay an additional 100 yuan ticket to enter the hot spring center.
The buffet breakfast and dinner were average, not a lot of variety, not refined enough, unlike the hotel rooms. The balcony pool in the room was a good experience, relatively private and free. The hotel also posted a notice indicating that "10,000 percent" was natural hot spring water.
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6/12
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. The expressway to Hezhou City (Lianhe Expressway) is under construction and is expected to be opened to traffic at the end of 2024. After the expressway is opened to traffic, it will only take about 5 minutes to drive from Xixi Forest Hot Spring to the expressway entrance and exit. We look forward to your visit again!
Guest User
Yuequanju Hot Spring Double Occupancy Room I With Private Tub
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 21, 2024
I stayed at Yuequanju, the room is very new, with its own hot spring, I feel it is better than the room in the main building, the park is convenient for car use, overall good reviews, and there are NIO charging stations, which are very friendly to new energy vehicles
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services and look forward to your visit again!
Guest User
Hotel B Building Hot Spring Double Bed Room I With Private Tub
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
I visited Xixi for the second time and chose the deluxe king-size bed room in Building B again. I stayed for two nights. The room is large and clean. It is enough for a family of four. The balcony has a first-class view! The housekeeper Wu Lifen provided very good and considerate service. The fruit snacks she sent were very delicious and she responded to every request. The children had a lot of fun and will come again next holiday.
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6/7
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services and look forward to your visit again!
Weinizhongqing163
Hotel Ab Building Pool View Double Occupancy Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hot spring resort is in the valley, with fresh air, good environment, relatively large rooms, private pools, large outdoor activity space, swimming pools and many pools, and the infinity hot spring pool on the top of the mountain is comfortable. The restaurant's supply is rich and colorful, and the products are also very good. It is a good place for tourism and vacation!
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6/8
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services and look forward to your visit again!
Guest User
Yuequanju Hot Spring Double Occupancy Room I With Private Tub
Stayed in Oct 2024
Family
13 review
4.0/5
Very Good
Posted on Oct 2, 2024
The room was nice, it should have been newly built, but I felt it was a bit far from the big pool. The environment of the big pool was quite beautiful, but I didn't get to enjoy the scenery because I went there at night. It should be more beautiful during the day. Time was tight, so I didn't go to each pool. After all, it was the first day of National Day and the traffic was super congested. There are still many farms around, so eating is not a problem.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services and look forward to your visit again!
amymo
Hotel Ab Building Pool View Double Occupancy Room
Stayed in Sep 2024
Family
19 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Very good 👍 The environment is comfortable, the air is super good, the room is super large and equipped with a hot spring pool (it is quite large) with two pools of water. There are many pools in the hot spring, the water is clean and they are all real hot springs. Towels can be obtained everywhere. The waiter has a very good attitude and keeps providing tea. There are also free snacks and fruits on the top of the mountain. I will stay for two nights next time
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services and look forward to your visit again!
Anonymous User
Yuequanju Hot Spring Double Bed Room I With Private Tub
Stayed in Sep 2024
Family
12 review
4.8/5
Amazing
Posted on Sep 19, 2024
The first time I came here, I booked Yuequanju. The decoration is quite new. It can be seen that the hotel has learned from other hot spring hotels and made improvements in terms of facilities and equipment. The surrounding scenery is beautiful and the hot springs are also good. It is recommended to stay in the main building if possible, so you don’t have to walk so far, although the hotel is equipped with a battery car that can be called by pressing a button. Secondly, the buffet breakfast is also good. Be careful when driving to play. You have to walk a short mountain road after getting off the highway. If you come from Gupo Mountain, it will take 2 hours to walk on the mountain road, which is quite painful. The only shortcoming is that I want to buy drinks at the hotel at night, but the hotel does not deliver them.
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6/7
Response from Property: Dear guests: Thank you very much for choosing our hotel. Thank you for your valuable comments and suggestions. We will work hard to improve and provide you with better services. We look forward to seeing you again.
Samye
Hotel B Building Hot Spring Double Bed Room I With Private Tub
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 18, 2024
A perfect and impeccable experience. It happened to be our wedding anniversary. Wu Lifen, the housekeeper, specially prepared the decoration for us, which touched us! We are very satisfied with the environment and service, which is not inferior to the five-star hotels in Guangzhou and Shenzhen! It happened to be the Mid-Autumn Festival and there were performances. I was very happy🥰
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6/8
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services and look forward to your visit again!
Guest User
Hotel B Building Hot Spring Suite I With Private Tub
Stayed in Aug 2024
Family
19 review
4.7/5
Amazing
Posted on Aug 20, 2024
I visited Xixi for the second time. I stayed at the inn before, but this time I chose the family suite in Building B and stayed for two nights. The room is large, clean and hygienic, enough for a family of four. The balcony has a first-class view, in one word - beautiful! The housekeeper Wu Lifen provided very good and considerate service, and took the initiative to help us dry our swimsuits, and was responsive to our requests. The children had a lot of fun, and I will come again if I have the chance.
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6/9
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services and look forward to your visit again!
Guest User
Hotel B Building Hot Spring Double Bed Room I With Private Tub
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Oct 27, 2024
A great place for a hot spring vacation, the real hot spring is great!
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FannyLincole
Inn Boutique Double Room - with View
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Very satisfied! The hot spring is very good
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services and look forward to your visit again!
Guest User
Yuequanju Hot Spring Double Occupancy Room I With Private Tub
Stayed in May 2024
Booked for others
14 review
5.0/5
Outstanding
Posted on May 7, 2024
Helped my friend book a room, and the feedback from the friend was also very good. Although it takes a few minutes to walk to the hot spring, it's okay. It's very comfortable to take a walk in the morning, and the negative oxygen ions are particularly comfortable
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for your visit. Your satisfaction is our greatest encouragement and reward. We will work harder to do a good job in every reception! Looking forward to your next visit, thank you!
Guest User
Yuequanju Hot Spring Double Occupancy Room I With Private Tub
Stayed in May 2024
Other
20 review
4.7/5
Amazing
Posted on May 12, 2024
Let me talk about the good things first:
The spring water is clear and the air is fresh. After the rain, it is even more beautiful with clouds and mist.
The reception, Chinese restaurant service and hot spring service are all very good, warm and polite. They will answer any questions and solve any problems.
The breakfast is rich. Although there are a lot of people on May Day, it is well arranged and managed.
Let me talk about the unsatisfactory things:
Yuequanju was just renovated and opened to the public on May Day, and it was fully booked. However, there was a strong pungent smell after the renovation as soon as I entered the room. Asking for a change of room did not improve much because it was full and there was no room to change. Yuequanju Building 3, which is opposite the balcony, is still under renovation, with a cheerful scene and sound of May Day labor.
Ms. He Xiaohua from the housekeeping department is said to be a small leader. She has an intercom on her waist that never replies. The waiters always call her to come and solve the problem, but Ms. He doesn't know anything when asked. She shakes her head again and again: Please go to the front desk to solve everything. When I arrived at the front desk, I asked the same question on the intercom: which room has been cleaned up. Of course, there was only silence and waiting. Even if the question was repeated dozens of times, there was silence on the other end of the intercom: room-to-room…room-to-room…
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay at Xixi Forest Hot Spring Hotel. We are actively working on improving the issues you reported. We look forward to your next visit and hope we can have more opportunities to communicate with you so that we can provide you with better services. I wish you a happy life.
Alunaifohong
Inn Boutique Double Room - with View
Stayed in May 2024
Family
19 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is nice and acceptable, the environment is beautiful, not far from the hot spring center, a few minutes walk, and there is a battery car to connect. The hot spring is very good and you can stay for a long time. .
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for your visit. Your satisfaction is our greatest comfort and greatest reward. We will work harder to do a good job in every reception! Looking forward to your next visit, thank you