Hotels Near High Point Greenway in High Point

I'm sure some of the rooms here are very nice, but though mine was ”superior” (according to Wyndham), it wasn't one of the very nice ones. It was in a wing of the complex accessed through a maze, overlooking the parking lot on one side, and with a window to the dining area on another. The dining area window was interesting in the morning when I, in my underwear, opened the shutters to let in some light and discovered a crowd having breakfast. Other things that contribute to a subpar experience: bathroom sink that didn't drain, no convenient outlets next to the bed for charging, no light switch next to the bed, confusingly placed wall switches, uninteresting TV channel selection. Bar closed at 9? 10? too early anyway. Breakfast was nice, in a nice, though small, corner of a room. The older part of the building is beautiful. Pleasant outdoor porch seating areas.

The room was clean and tidy and the service was good.

I booked this hotel due to the proximity to our friends, but will not stay here again due to several problematic issues with the hotel's location, construction and room design. We had Room 426, which is an adjoining room. We had quiet neighbors, but you could hear everything in the hall. Also, the nearby airport is not a small regional one as I had thought. We heard full on jets taking off, which made it hard to sleep. It seemed to stop between midnight and 5 am. Still, a hotel airport should have been more soundproof. We have severe allergies and I had requested feather free pillows, but when we arrived, my request had not been done. Granted, this is generally a 50/50 chance at any hotel, but it tells me the housekeeping staff at this hotel are overworked. The woman at the front desk was apologetic for it not having been done. The room was fairly clean, despite that, and passed the Swiffer test. (I run a Swiffer along the tops of TVs and headboards and lamps to see just how thorough they clean the rooms.) The bathroom in the room is two separate rooms. One is a toilet room with a sink and the other is a tub/shower combo with a larger sink. Both have sliding barn doors with translucent windows, which is problematic for us. The doors are noisy and difficult to slide, meaning that we would wake each other up when we needed to go in the middle of the night. This is not an issue for most people, but it is for us. The pool was very small and narrow and kind of cold, but the room was heated. There were very few fresh towels; they had not yet been replaced. The coffee provided in the lobby was hot, but the breakfast offerings were so abysmal that we went to Cracker Barrell instead.

Service is very good, the environment is not bad

First, I have to say Adeebah was phenomenal! Every hotel needs an Adeeba. The rest of the staff I encountered needs training. Checked in Wed. eve. Thurs. morn I told THREE people at the front desk the desk chair was broken and the toilet seat wasn't attached to the toilet. All 3 assured me they would take care of it. Thurs. eve, back at hotel, nothing was corrected. Told Deedra, she came up with a different chair and promised the toilet seat would be corrected. It was. Friday afternoon, sitting at desk I see ants, MANY ants and there was absolutely NO food in the room. Go downstairs, see Deedra, show her the small towel with many ants. She calls to a man, Teddy to look at what I am showing her. He yells back at her ”You take care of it, I don't want to deal with it.” Teddy is the GM. Deedra switches rooms, went from 209 to 229. Leave room, take stairs to go down, large cockroach at top of stairwell. I terminated him. Ants on washcloth: Take a good look at that washcloth. I pulled it off the rack to trap the ants. See the stains on the cloth? That's how they hung it on the towel rack.

In our last visit to High Point, we were seeking a hotel that meets my wife's cleanliness standards, but that is more affordable than hotels actually situated in High Point. (High Point hotels seems to be a higher priced market.) We also need an accessible room. And, on this trip, we needed a second room for additional family. Both rooms were clean and decent. My only complaint is that accessible rooms are located at the end pf the corridor farthest removed from the elevators. Guests with mobility issues face a long walk from the elevator. A strange design decision... Breakfast was decent and quite adequate. Sorry we weren't there on bacon day!

I am a platinum-level Marriott member. I have stayed at over a dozen Fairfield Inn & Suites across the U.S., including another one in North Carolina on this same trip. There was an issue at this hotel. The toilet in my bathroom was plugged. The lady at the front desk told me that the maintenance man had gone home for the day. She said that she would come up to my room to take a look. I suggested that she bring a plunger and that I would try to fix the problem myself. She agreed. I waited for over half-an-hour. When I called back, I was surprised to find out that she had gone home (her shift had ended). So, no one knew about my problem. Eventually, the staff brought up a plunger to my room. I fixed the problem myself. About an hour later, a manager called to apologize and even offered to put Marriott Bonvoy points into my account as compensation. Otherwise, the hotel is an average Fairfield Inn. The room was clean, it included a microwave and a small refrigerator. There is a complimentary breakfast, which includes hot and cold foods, as well as a small amount of fresh fruit. Despite the issues with the customer service, this N.C. Fairfield Inn was actually about 40% more expensive (for the same sized room) than the one I had spent the night previously in Charlotte. The price difference is difficult to justify.

The hotel is very good, the price is a bit high, the hotel room is clean and tidy, the hotel service is also very good, suitable for business trips, there are bars and restaurants in the store, it is more convenient to eat

This stay was not quite as good as before. The room was a double room, not a queen room as I paid for and it was very hot. I do not think the air had been on in the room for days. The elevator was broke so everyone was having to use the stairs although the desk clerk said just push it open and closed and it will be okay.