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Top rated hotels in Hilo

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Castle Hilo Hawaiian Hotel
4.4/545 Reviews
Behind the hotel is Coconut Island, a local park. The view is great and you can swim directly in the sea. But the hotel really doesn't have much facilities. The hair dryer is terrible. There is no microwave. I bought something to eat and wanted to heat it up. I asked the front desk and there is no microwave at 9pm in the downstairs restaurant. They didn't even accept the order. After asking, there was no room service. They told us that we could wait for breakfast the next day, which made us laugh out loud... I called three times to get two new towels and waited for more than an hour before they came... It really occupies a great location for nothing (attractions + quietness in the middle of chaos + very close to the airport). ps. There are super delicious ice creams and specialty cafes within a 10-minute walk.
Grand Naniloa Hotel, a Doubletree by Hilton
4.2/5139 Reviews
Hilton brand used to be my hotel of choice. After some very disappointing stays toward the end of Covid I decided I was switching to anything but Hilton. I should have stuck with my commitment. As the previous poster said our room ($350) was very small. The corridors were old and dingy. When I walked into the room I went to look out the window and there was a view of a rooftop, a large dumpster of trash and a delapidated building with graffiti. In fact there are several abandoned buildings surrounding the property so the area isn’t great. They still don’t have daily housekeeping. I have been in Hawaii for 10-days now and my other hotels all had daily cleaning and it was excellent. There is no excuse for Hilton to not being this service back. That is a key reason people like to stay at hotels vs VRBOs. Hilton is putting the savings in their own pocket as their rates haven’t been adjust to reflect the significant reduction in service. Luckily we are only staying one night. The checkin was nice and the agent was friendly. The grounds (toward the water) were nice. I also agree with the other poster as I question why a resort fee at this property. If you get an ocean view room and don’t mind the lack of maid service then you should be ok. Definitely don’t stay in the odd numbered rooms in the ancillary building or you will view the ghetto.

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Local Travel Info

Highest PriceCAD 1,184
Lowest PriceCAD 200
Number of Reviews 184
Number of hotels8
Average Price(Weekday Night)CAD 456
Average Price(Weekend Night)CAD 457