The privacy of the room is very good, and the villa swimming pool has a door (lockable). The pool villas of Paradise Island and Paradise Coral Island that I have stayed in were designed with the swimming pools facing the sea, and then surrounded by plants to maintain privacy, but after all The plants cannot stop people from walking in by mistake, so the privacy is the best at Banyan Tree! But the swimming pool is too small, and it is almost useless for swimming (the bathtub is good, and you can soak in hot water at 37.5 degrees, which is very comfortable.) But the overall facilities of the hotel are a bit old. Because the island is small, there are only 48 villas, so the buffet food variety It’s too little, not in line with the positioning of a six-star island, and feels quite shabby, especially with the price of $70. Bird of Paradise’s $50 buffet dinner is much better than it. Compared with before November 3rd (the day when the pool bar opened and guests were treated to free Japanese skewers and cocktails🍹, which was more pleasant.), the island has finally been upgraded with an infinity public swimming pool. This facility is very good, beautiful and practical ( However, because it has just been used, there are design flaws. The anti-skid function of the swimming pool is not good, so it is easy for people to slip and fall. I fell twice. Although it was not serious, it still hurt when I fell, which affected the vacation experience. , I hope it can be rectified so that subsequent tourists will not be accidentally injured), but the most dissatisfying thing is that the hotel treats guests who request to extend the room differently. We booked on Ctrip.com for $150 to extend the check-out time due to room status, but Two Chinese people in another room booked through the hotel's official website and were given a free extension to check out at 18:00. This made me very dissatisfied. There were obviously available rooms that were not available to guests (I asked to extend the stay until 14:00 and wanted to have lunch on the island before leaving, but was rejected). This makes me quite disappointed with the hotel's service spirit! ! The Paradise Island where I stayed during the National Day was very friendly. They would extend your check-out to the latest time for free according to your flight (they will inform you whether to stay in the same place or change rooms to rest depending on the room availability. I was arranged to stay in the water for free at that time. Thank you very much for extending check-out until 20:00!)
Outstanding
78 Reviews