Le Vu Hotel Reviews

Response from Property: Dear sirWe sincerely apologize for the inconvenience you experienced during your stay. It is truly that you recived your balcony at the first time but you want a bigger room so we always ready to support customer get a bigger room without charge if on that day , there are some available room. And we let you change to deluxe studio room and you agree with that solution.We take full responsibility for this oversight and deeply regret not meeting your expectations. We are also sorry that our offer of an extra hour for a late checkout did not adequately compensate for the inconvenience.Please rest assured that we are taking your feedback seriously and will use it to improve our booking process and ensure this does not happen again. We value your satisfaction and would appreciate the opportunity to make things right. If you decide to give us another chance, we will ensure you receive the room you initially booked and provide a special rate as a gesture of our commitment to excellent service.Thank you for bringing this to our attention.Best regards,Le Vu Hotel

Response from Property: Dear SirThank you for your thoughtful review! We're glad to hear that you enjoyed the clean and freshly renovated rooms, as well as the convenient location near Bui Vien Walking Street. We also appreciate your feedback regarding the soundproofing, and we will take it into consideration for future improvements. We hope to welcome you again soon, and thank you for recommending us to budget-conscious travelers.Best RegardsLe Vu Hotel Team

Response from Property: Xin chào! Greetings from Le Vu Hotel. First of all, we thank you for choosing us as your accommodation at Ho Chi Minh City. We are delighted that you had a pleasant stay with comfortable experiences. Such kind words from you do brighten up our days and encourage all of us here to continue to strive to serve our valued guests better. Once again, thank you and we all look forward to welcoming you back. Yours sincerely, Le Vu Hotel team

Response from Property: Xin chào! Greetings from Le Vu Hotel. First of all, we thank you for choosing us as your accommodation at Ho Chi Minh City. We are delighted that you had a pleasant stay with comfortable experiences. Such kind words from you do brighten up our days and encourage all of us here to continue to strive to serve our valued guests better. Once again, thank you and we all look forward to welcoming you back. Yours sincerely, Le Vu Hotel team

Response from Property: Dear MadamThank you so much for your kind words! We're thrilled to hear that you found our rooms clean, beautiful, and safe, and that our staff provided excellent service. Your feedback means a lot to us, and we hope to welcome you back to Le Vu Hotel in the future!Best regard Le vu hotel

Response from Property: Xin chào ! Warmest greetings from the Le Vu Hotel . We would like to express our gratitude for your recent experience with us. It was a very much pleasure to know that you have enjoyable your stay with us. Your very kind excellent comment on our hotel concept and services, as we continuously strive to provide impeccable services to you. Your valuable comments have been shared to our teams for recognition, it is also big encouragement to continue the good works.Wishing you and family all the best.Yours sincerelyLe Vu Hotel team

Response from Property: Thank you for taking the time to share your experience at our hotel!We are pleased to hear that you were satisfied with the condition of the room and the water heater. This demonstrates our focus on ensuring the comfort and convenience of our guests.Regarding the location of the hotel, we would like to take note of your comments. Although the hotel is located behind a row of townhouses and has to go through a small alley, we will try to improve the directions to make it easier to access. We will also take note and provide appropriate solutions to ensure the safety of guests when there are stray dogs.We sincerely apologize if the lack of windows in the room has caused you inconvenience. We will consider improving the room design to bring you a more comfortable experience.We are pleased to hear that the staff provided friendly service and hope that this enthusiasm has helped you feel more comfortable during your stay.We look forward to welcoming you back in the future and providing you with an even better experience. Please do not hesitate to contact us if you have any other requests.Le Vu Team

Response from Property: Thank you for your kind feedback! We're glad to hear that our place was clean and convenient for your trip. It's great to know that it suited your needs for a simple and enjoyable stay. We hope to welcome you again soon!

Response from Property: Dear Sir Thank you for taking the time to give us your feedback. First of all we sincere apology for the inconvenience you experienced. We always strive togive the best service to our guests and we are sorry that we did not meet your expectations.We already inform what you have been experienced to our hotel manager and we will try to service better We hope to see you again soon to change your expectations. Yours sincerely Le Vu Hotel team

Response from Property: Dear Sir/ MadamThank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay at Lê Vũ Hotel. Our team works hard to provide a comfortable and welcoming environment, and it’s wonderful to know that we met your expectations. We look forward to welcoming you back on your next visit!Best regards,Lê Vũ Hotel Team

Response from Property: You booked our cheapest and smallest room, you asked us to refund while you booked through a platform that will be responsible for refunding you, we did not collect any money from you. The hotel tried to support you to change rooms or reduce the price to stay even though it was not our fault. Thank you for your feedback.

Response from Property: We apologize for any inconvenience caused during your stay. Your feedback is invaluable, and we will use it to enhance our services for future guests.

Response from Property: thank you for your fantastic feedback! We're so glad to hear that you enjoyed your stay in our hotel

Response from Property: Dear Sir/ Madam, Xin Chào ! Greetings from Le Vu Hotel. First of all, thank you for choosing us as your accommodation at Ho Chi Minh City. We are delighted that you had a pleasant stay with comfortable experiences. Such kind words from you do brighten up our days and encourage all of us here to continue to strive to serve our valued guests better. Once again, thank you and we all look forward to welcome you back. Yours sincerely, Le Vu Hotel team