Saigon Star Hotel Reviews

Our stay at Saigon Star Hotel from 28/06 to 8/07/24 exceeded all expectations. Despite its star rating, the service we received felt like a six-star experience. The hotel's strategic location near Ho Chi Minh immigration and within walking distance of key tourist attractions made it an ideal choice. Adjacent to the hotel is Công viên Tao Đàn park, where early morning workouts set a vibrant tone for the day. Jane, the exceptional hotel manager, went above and beyond to assist us when my father lost his passport. Her tireless efforts included accompanying us to the local police station as an interpreter to help us secure a police report promptly. Miss Fong at the front desk was also instrumental in assisting us with arranging accommodation and handling the report efficiently. Their kindness, dedication, and top-notch service truly made our stay unforgettable. I wholeheartedly recommend this hotel for delivering service that surpasses expectations and warrants more recognition than its current star rating suggests.

Poor environment and dirty with cockroach can be found and with spa.

Tourist attractions are very nearby the hotel. Jollibee can also be found downstairs only.

clean room

Old hotel. The level of hygiene is okay. The location is also good. It's just that the service staff is very bad. Cheap hotel. Don't ask for too much.

Whether it is business or travel Saigon stars are good choices Although the room is a bit historical, you can still experience the real life in Vietnam The waiters in the lobby are polite and very helpful 

The hotel environment is good, and the surrounding restaurants are relatively convenient. There is a relatively large park nearby, and the greening is good. The hotel also has a circular open-air balcony. Due to work reasons, I have lived in this hotel for about 4 months, and the overall situation is okay. Ctrip can also issue electronic invoices online.

Yes, yes, yes

Let's start with the bad. I booked a deluxe room and it shows its age. There are scratches on the wall and corner, bathroom grouts look patchy. For the state of the room, it is not matching the 3 star rating. There is no free motorbike parking. There is overnight bike parking in the rear which costs VND 10k, but it does not have in-and-out privilege. I wish the hotel would deal with those places to have parking package. Now onto the good. My room was well maintained by housekeeping. Bathrooms are clean , towels are replaced daily. Bed linens are fresh, no bed bug, comfortable to sleep on, I did not hear much street noise. You get 2 free bottles of water daily. Staff are friendly and efficient. Rooms are spacious and each room has a balcony. Location-wise, it is not bad at all. It is across Tao Dan park which is great for daily exercise, Ben Thanh market is about 15-20 mins walking distance. There are tons of good non-touristy l restaurants nearby. Jollibee is on-premise in case you crave for non-asian food. Wifi is decent, I was able to stream on Netflix, the hotel sets up tons of routers for guests to connect to. Overall, I would definitely stay at this hotel again.