9 Hostel and Suites Reviews

I booked a dorm for 1 night because the 9 hostels and bars in Bui Thi Xuan have full dorms for men. I've stayed in quite a few and I think it might be the same but different, same same but different. The dorm's toilet is not clean, specifically the feeling of not being cleaned regularly. The dorm doesn't have a blanket, so you have to cover it with something like a big, old towel. As for the service :), when I came to check in, the receptionist was on the phone, there was no sign to acknowledge the guest and continued to listen, what was more fun was that next to me was another employee who was also quite good. To be economical, we use a lot of eye language to implicitly understand, ah, I'm waiting for the toilet. Then when I borrowed something, they gave it to me, BUT, it made me feel like I would take it and not return it, forcing me to make a deposit without depositing it so I kept the cccd, no one has the right to keep your cccd, you have to photocopy it and return the original. for guests. I asked for additional services, there were none and I had no intention of providing customer support. Actually, I think you can do better than that, you just haven't been trained in customer service skills, because it's 2023 and still doing services like that is quite sad and disappointing, because at 9 hostel and bar btx they do better. very, very much, especially the male receptionist there who is extremely professional. Will you come back or not, hmm...