3 Tong Tak Street, Tseung Kwan O, Sai Kung District, Hong Kong, ChinaView Hotel Details
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Vega Suites - Under Renovation Guest Reviews
4.3/5
Very Good
1030 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(1030)
Positive reviews(980)
Reviews with photos/video(158)
Easy to get around(144)
Close to metro(87)
Convenient for shopping(86)
Beds were average(24)
Friendly front desk staff(24)
Nice sea view(17)
Stayed multiple times(9)
Many dining options(7)
Negative reviews(50)
京都抹茶
Standard Queen Room with City View
Stayed in Aug 2024
Family
14 review
4.2/5
Very Good
Posted on Sep 5, 2024
Location location location, this hotel is connected with a big mall and there are tones of restaurants, shops and supermarkets around.
And there is an underground station just on ground floor so it is easy to travel around.
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
Zhirong
Queen Room with Partial Sea View
Stayed in Jun 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Nice location, nice staff and nice environment
Everything so far so good
Despite there is no cleaning item provided due to gov policy
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
Guest User
Standard Queen Room with City View
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 31, 2024
Stayed for three nights and four days. Room is clean although minimal amenities (2 cans of water, towels, shampoo, conditioner and soap are provided). There are some vending machines on the ground floor. Little sky garden area on 6th floor is quite nice as well.
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
Guest User
Standard Twin Room with City View
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Hotel is old but come with a great location.
Thank you the Front Desk Staffs especially Matthew.
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future
YYYY520
Triple Bed Room with City View
Stayed in Jan 2024
Family
6 review
4.0/5
Very Good
Posted on Feb 1, 2024
considered spacious for hotel in HK and convenience to shopping and food. Only thing is shower water not strong enough. The rest are all good.
Response from Property: Thank you for writing your review and sharing your stay experience with us. We are very happy that you were overall satisfied with our hotel! And most importantly, your recognition of our service quality is definitely the greatest encouragement to our team members. Your feedback will be shared with all departments and team members to recognize their performance and to maintain our standards and continually improve ourselves to be ready for your next stay. On behalf of the hotel management, I would like to thank you again for your support of Xingfeng Hotel. We look forward to welcoming you back in the near future.
WAI HONG
Standard Queen Room with City View
Stayed in Jan 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Feb 4, 2024
clean and tidy place , the large bed with a nice city view .
hotel is just right next to the MTR station which is one of the best ways of travelling hk
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
CHAOYI
Queen Room with Partial Sea View
Stayed in Jul 2024
Couples
1 review
2.5/5
Posted on Jul 20, 2024
Can’t believe they’re calling themselves 4-star. We basically didn’t want to touch anything in the room except the bed. The room looks like it hasn’t been cleaned - lots of dust, hair, and dirt. We asked for a fork and they didn’t have it. That was, after waiting on the phone for maybe 10 minutes - no one was there to even pick up your call. The place is fine of course if you’re just staying there for one night (like we did out of necessity), but honestly HKD900+ for this quality is a joke. I’d call it 2- to 3-star tops.
Response from Property: Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
RicWong
Standard Queen Room with City View
Stayed in Nov 2024
Family
9 review
3.5/5
Posted on Nov 9, 2024
Location is great and easy to travel different parts in Hong Kong.
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel location; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future
Wade West
Standard Twin Room with City View
Stayed in Dec 2023
Travel with friends
1 review
2.7/5
Posted on Dec 24, 2023
Vega, the hotels I trusted have proven to be a massive letdown, not just due to the subpar living conditions but also the service staff's attitude and arrogance.
Upon check-in, I encountered Mr. Lau at the front desk, who was rude, impatient, and impolite. This behavior, unfortunately, reinforced the negative service expectations I had of Hong Kong, which I had hoped wouldn't taint my friend's experience of the city.
In the following days, the front desk staff, comprising several younger employees, did improve my opinion, yet I now prefer to avoid them altogether.
The room's cleanliness was unsatisfactory, with dust, rust, and general disrepair evident. My quilt even had holes. Essentials like a one-time-use shaver and comb were absent, as the photos I've attached will illustrate.
I understand and accept that older facilities have their quirks. However, when an aging hotel couples its worn charm with unwarranted arrogance from Mr. Lau, creates an exceptionally unpleasant experience. This turns out is, regrettably, the worst hotel I've ever booked.
6/7
Response from Property: Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced for staff's attitude and the room's cleanliness. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
Guest User
Standard Queen Room with City View
Stayed in Jan 2024
Couples
35 review
4.2/5
Very Good
Posted on Apr 9, 2024
Nice hotel good location n nice service!! Will book this hotel again :))
Response from Property: Thank you for writing your review and sharing your stay experience with us. We are very happy that you were overall satisfied with our hotel! And most importantly, your recognition of our service quality is definitely the greatest encouragement to our team members. Your feedback will be shared with all departments and team members to recognize their performance and to maintain our standards and continually improve ourselves to be ready for your next stay. On behalf of the hotel management, I would like to thank you again for your support of Xingfeng Hotel. We look forward to welcoming you back in the near future.
Guest User
Standard Twin Room with City View
Stayed in May 2024
Solo travelers
5 review
3.2/5
Posted on Jun 13, 2024
The location is great, super near to the MTR station. There are quite a lot of restaurants near there that open till late night. The facilities in the hotel are not opened when I live there.
Response from Property: Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
Guest User
Standard Queen Room with City View
Stayed in May 2024
Couples
5 review
3.2/5
Posted on May 22, 2024
The bathtub is missing again........
There were some potato chips left on the sofa from a previous customer…
Response from Property: Thank you very much for your review and share your staying experiences with us. Please accept our sincere apologies for the dissatisfaction that you have experienced. We treasure every single guest's feedback about their staying experiences and only through valuable criticisms such as yours we would be able to improve ourselves. Please be assured that our hotel management would review it in serious manner and enhance the service quality to be ready for your next arrival. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
Guest User
Standard Room
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 21, 2024
Very nice hotel, great location and near public transport. Many of restaurants in the shopping mall, coverings different cuisine styles.
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
Guest User
Twin Room with Partial Sea View
Stayed in May 2024
Family
2 review
4.7/5
Amazing
Posted on May 12, 2024
"The hotel staff was incredibly accommodating and went above and beyond to ensure a comfortable and enjoyable stay."
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.
Guest User
Standard Queen Room with City View
Stayed in May 2024
Solo travelers
6 review
3.7/5
Posted on May 8, 2024
The hotel is located right next to the Tseung Kwan O MTR station, very easily accessible. It is also closed to PopCorn shopping mall, easy to get food even without catering in the hotel.
Response from Property: Thank you very much for your review and share your staying experiences with us. We are grateful to know that you are satisfied with our hotel service; while most important of all, your positive feedback is definitely the greatest encouragement for our team member to keep up our standard and continuously improve ourselves. Your feedback will be shared among all departments and team members as a recognition for their performances. Once again thank you very much for your support to Vega Suites. We look forward to welcoming you back in the near future.