Naruto Inn

Naruto Inn Reviews

Naruto Inn

Room B4- Room C4, 10F, Tsim Sha Tsui Mansion, No.83-97 Nathan Road, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Naruto Inn
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Naruto Inn Guest Reviews

4.5/5
Great
384 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.4
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All reviews(384)
Positive reviews(359)
Reviews with photos/video(84)
Easy to get around(94)
Convenient location(84)
Close to metro(62)
Great value for money(51)
Would stay again(29)
Small room size(20)
Luggage delivery service(9)
Highly recommended(4)
Negative reviews(25)
Guest User
Small Double Room
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Gem in Tsim Sha Tsui. Will stay again next time when in Hong Kong.
Guest User
Small Double Room
Stayed in May 2024
Couples
2 review
3.0/5
Posted on May 30, 2024
The door to the bathroom was broken. The reception lady tried to fix it, but it aggravated the issue. Imagine stuck in a very small room with open toilet..had a terrible experience. Not sure whether we were just plain unlucky or whether that's the norm. The toilet wasn't clean and had mould issues. The bed was clean though. The Naruto Inn guy was very helpful though in finding the property and was very friendly. The same with the lady working there.
Response from Property: Thank you for your opinion. We will repair the bathroom's door soon. By the way, your booking is Hkd18x. It can not compare with the hotel.😊
fumale92
Twin Room (No window)
Stayed in May 2024
Family
13 review
1.0/5
Posted on May 14, 2024
STATE ALLA LARGA DA QUESTA BETTOLA!!! Prenoti una stanza e te ne viene assegnata un’altra. COME POTETE DORMIRE CON VELENO PER INSETTI/ANIMALI SOPRA LA TESTA??? La stanza era invasa da insetti, ogni passo che facevi ne schiacciavi uno! Un cartello recita “tenere chiusa la finestra per evitare che insetti e serpenti entrino nella stanza” SI AVETE LETTO BENE: SERPENTI! E per di più al nostro arrivo la finestra in questione era aperta! Assurdo!!! State alla larga!!! Non ho controllato altro, le lenzuola erano gia sporche e macchiate al nostro arrivo! Abbiamo preso i nostri zaini e ce ne siamo andati subito, cambiando alloggio! Il proprietario inoltre è un cafone, Derek, chiamandolo al nostro arrivo ci ha urlato ed appeso in faccia quando gli abbiamo fatto notare le NON condizioni igieniche della stanza. Inoltre ci ha negato un rimborso, uno schifo!!! State alla larga da questo postaccio! Se fosse possibile lo valuteremmo in negativo! Se fosse possibile lo segnalerei alle autorità locali per un sopralluogo, perché non ho mai trovato uno schifo del genere in una stanza! INDECENTE
Response from Property: We arranged free upgrade from small no windows rooms to big rooms with windows. We are not Hotel. They just paid $2xx and wants Hotel's facilities.
mikechang829
Small Double Room
Stayed in Aug 2024
Solo travelers
58 review
5.0/5
Outstanding
Posted on Sep 12, 2024
It's inside the hearts of Tsim Sha Tsui with the great access to everywhere in the city. Strongly recommend to budget travelers who prefer to stay in the downtown.
Dell
Small Double Room
Stayed in Jan 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Really good value, kept super neat. You'll need to call upon arrival for access but there's a phone on the wall at the door.
Response from Property: Thank you very much hope you have nice day and come back hongkong again soon
Fredrik
Small Double Room
Stayed in Jan 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Derek was nice, room was clean. Location perfect. It’s a budget hotel, but a good one.
Response from Property: Thank you very much hope you have nice day and come back hongkong again soon,and hope you win big money from horse racing .
Toni de Leon
Triple Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 19, 2023
Really happy with my stay here together with my bros family, the location is super near the station TST and infront of A21 bus going back to airport. Really nice location for the price. Lots of places to eat and the owner was really nice. Thank you for the recommendations Derek! Room is spacious enough for the price! Highly recommended!
Response from Property: Thank you. It is recommended that new guests add the owner Weixin before checking in. Because the agreement does not leave the guest's mobile phone number, when the hotel calls the guest after the reservation is made, it will be a Shanghai number, but a very small number of guests will not be willing to add it. Wei Xin, I'm afraid this is a scam call... We are just providing you with the greatest convenience. All the rooms in our building are hotels, not hotels. Young people will find it easier to adapt to this type of room. Please pay attention to purchasing insurance when ordering. Only then can you cancel or change... The double bed room only has one 1.2-meter-wide bed... There is still a lot of room for improvement in the handling and problem-solving abilities of the Ctrip review team and the person in charge...
Rua awra
Small Double Room
Stayed in May 2024
Solo travelers
30 review
5.0/5
Outstanding
Posted on May 14, 2024
It’s really good location near MTR tsim sha tsui and the room is reasonable with the price. If you don’t mind about the size of room, I recommend. The owner of room was quickly respond.
Response from Property: Thank you very much hope you have nice day and come back hongkong soon again.祝你們一路平安,旅途愉快.......
Invité S
Twin Room (No window)
Stayed in Apr 2024
Couples
26 review
4.7/5
Amazing
Posted on May 8, 2024
Perfect location, affordable price. Of course, it is a very small room but it was what we were looking for, for one night.
Response from Property: Thank you. It is recommended that new guests add the boss Wei before checking in (eight, five, and three wines require six, seven, and five), because the agreement does not directly leave the number... All the rooms in this building are hotels. Rather than a hotel, young people will find it easier to adapt to this type of room. Please note that you need to buy insurance before canceling or changing your order... The double single-bed room only has a 1.2-meter-wide bed... The work of the Ctrip review team and the person in charge There is still a lot of room for improvement in your problem-solving skills... You can store your luggage for free before check-in or after check-out at the hotel...
JasLevin
Small Double Room
Stayed in Apr 2024
Solo travelers
10 review
4.7/5
Amazing
Posted on Apr 22, 2024
Booked past midight, the owner was accommodating and also sent the instructions well. The room is good 1-2 people with a small window. It was a peaceful stay and slept whole night until morning. The room has enough toiletries, towels, toothbrushes etc. I would likely recommend it for short term stay and also for resting place as it's near to the attractions nearby.
Response from Property: Thank you brother, hope you have nice day and come back Hong Kong again soon.
Guest User
Small Double Room
Stayed in Mar 2024
Couples
6 review
1.5/5
Posted on Apr 3, 2024
We arrived to check-in and initially could not find the building as it is a bit hidden for anyone unfamiliar with Hong Kong. When we arrived on the correct floor, we were greeted by a staff member who told us the room we booked was full and that we would be moved to another block. The new room was nothing like the pictures and was not clean. We expressed our concern to the property through a wechat contact we were given, and the staff member returned to move us back to the initial room, which wasn't booked out after all. Despite this room being a little better than the first one, it still wasn't very clean. We also no longer felt safe or comfortable staying in the property so found alternative accommodation and informed the property through wechat again. The property has been less than cooperative on providing any refund, even for unused nights, and trip.com have not done enough to resolve the situation either.
Response from Property: On that day, we upgraded the guest to a larger room for free. Shortly after the guest checked in, he contacted us and said he wanted to stay in the small room he originally booked. So, we immediately arranged for the staff to take the guest to the small room that was originally reserved. Also at that time, the guest responded that the small room was great.Our hotel is not a 5 stars hotel, and it only costs hkd2xx in the city center of Tsim Sha Tsui. If want to enjoy the experience of a 5 stars hotel? Then guests should not stay in our hotel just for cheap.
Guest User
Twin Room (No window)
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 26, 2024
MTR station is just in front of the building, very convenient to travel. The location is near all popular restaurants and in the center of the shopping area. The room is clean and good service from the owner, we got a free upgrade room as well 😊 thank you so much 🙏
Response from Property: Thank you very much
Guest User
Twin Room (No window)
Stayed in Mar 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Apr 12, 2024
the location is good, room is clean, communication without any issue, highly recommended
Response from Property: Thank you very much
Guest User
Small Double Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The location of the guest house is ideal. 2 steps away there is a bus stop (including A21 to the airport), a metro station. Also nearby are the harbor, shops, cafes. Very convenient to get to all the city's attractions. Also i’d like to add it’s not difficult to find the guest house, just follow the owner’s description and photos (just write him after booking). The owner is very hospitable and friendly. He will tell you everything and give some advice if necessary.
Response from Property: Thank you very much and hope you have nice trip and come back Hong Kong again soon
Tung Hoang
Small Double Room
Stayed in Jan 2024
Couples
1 review
4.5/5
Great
Posted on Jan 13, 2024
The host was super nice and the location is perfect. Got everything we needed. Room was a bit small but the host was so kind and upgraded to a bigger room for free. Highly recommended
Response from Property: Thank you very much hope you have nice day and come back hongkong again soon