To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service3.8
Cleanliness4.2
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All reviews(133)
Positive reviews(28)
Reviews with photos/video(10)
Great location(11)
Awesome rooms(6)
Awesome stay(5)
Great swimming pool(5)
Average service(4)
Negative reviews(5)
Lao29
Partial Ocean View Two Queen Room
Stayed in Nov 2024
Family
3 review
3.0/5
Posted on Nov 17, 2024
Nice live performance by the pool and good location
So
Diamond Head Ocean View King Room
Stayed in Oct 2024
Couples
6 review
2.0/5
Posted on Nov 28, 2024
The service provided by this resort is quite poor.
Guest User
Partial Ocean View Two Queen Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 3, 2023
Such a beautiful hotel in a good location lov Ky pool and atmosphere on level 5 where the bar is also has a abc store located inside the hotel super convenient
Ka Lai Clara
Partial Ocean View King Room
Stayed in Nov 2023
Couples
6 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Love the design of the hotel and excellent location.
Guest User
Ocean View Two Queen Room
Stayed in Dec 2022
Family
1 review
3.2/5
Posted on Dec 9, 2022
I booked oceanview(paid extra) but it was more like building view. Only saw the ocean in between the big buildings.
Guest User
Ocean View King Room
Stayed in Oct 2024
Couples
4 review
4.7/5
Amazing
Posted on Oct 14, 2024
I saw in other reviews that the facilities were outdated, but overall, it felt new and the location is right in front of Waikiki Beach, so it's great for shopping and going to the ocean. I came to Oahu for shopping after being on another island, and the location is good enough to walk to this accommodation. The only regret, like other reviews, was that the soundproofing was really poor.
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Guest User
Ocean View King Room
Stayed in Aug 2024
Family
3 review
4.0/5
Very Good
Posted on Aug 14, 2024
The room was quite cozy and the waiter was quite nice. Overall, it was a relatively new hotel in this area and should have been renovated. Although there were some flaws in the details, it was quite new compared to the Hyatt next door.
Our room was a bit noisy, maybe because it was close to some host.
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종민
Diamond Head Ocean View Two Queen Room
Stayed in Jun 2024
Family
12 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Good! It's a place with a great view. I recommend it to families, friends, couples, etc. Great weather and nature in Hawaii. A memorable trip of a lifetime.
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Guest User
Ocean View King Room
Stayed in Oct 2024
Couples
3 review
2.0/5
Posted on Oct 14, 2024
This is the worst service I have ever received.
It's been over a week since I received my deposit refund, and
I booked an ocean view, but they gave me a partial ocean view room.
And the next day, they changed my room after 3pm, which was the worst service I've ever received. I never want to go there again, and I won't recommend that hotel to anyone around me. Don't be fooled by the fact that it's a 5-star hotel. I recommend that you go to the Hyatt, which is a 4-star hotel.
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Anonymous User
Partial Ocean View Two Queen Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The room is very clean and the service is very good. It is close to the beach, but there is a resort fee of 50 dollars per person.
The partial sea view room we chose feels like it will be partially blocked by the hotel in front, so if you can afford it on the budget, it is recommended to choose a sea view room.
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Guest User
Premier Ocean Front Two Queen Room
Stayed in Feb 2024
Family
3 review
4.7/5
Amazing
Posted on Feb 16, 2024
It is a relatively newly renovated hotel in Waikiki area, but the price/performance ratio is not particularly high. The room is nearly 4,000 yuan a night with twin beds and ocean view. The room is not very big and water is not provided for free. Only two bottles are provided for 5 knives a bottle. Most of the front desk staff are Japanese. The service attitude is okay and the sea view is of course great!
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Guest User
Premier Ocean Front Two Queen Room
Stayed in Aug 2024
Family
2 review
3.0/5
Posted on Aug 12, 2024
I booked two rooms at the same time, but they were on different floors, and even though they were the same price, one of them didn't have a bathtub, only a shower. The conditioner was empty when I was in the bath! I stayed for consecutive nights, but it seemed like the floors hadn't been cleaned, and the bathrobes hadn't been replenished, so it's not good considering the price!
The location and front desk staff were good.
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Guest User
Standard Two Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
It was a wonderful stay. The location was also excellent!
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Guest User
Diamond Head Ocean View Two Queen Room
Stayed in Feb 2024
Family
23 review
4.7/5
Amazing
Posted on Feb 23, 2024
The room is clean and tidy. The hotel is located less than 200 meters from Waikiki Beach. It is very convenient to go to the beach.
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Guest User
Ocean View Two Queen Room
Stayed in Feb 2024
Family
18 review
3.2/5
Posted on Feb 16, 2024
There was a lot of external noise: there was a party in the next room in the middle of the night, and the sound of an electric drill lasted for two hours at noon. The bathtub could not store water, and the overall experience was not good. The kids said it was the worst hotel among the three hotels they stayed at during this trip to Hawaii.