Hot Springs Hotels in Lisbon

Booked this hotel after calling their central reservations office . I told them quiet was my main priority . After assurances from them I cancelled my other reservation in Lisbon . What a mistake ! Paid 790 euro for a family room. Rooms are no better than a holiday inn. My daughter’s room was dirty on check in . Cut nails on the floor , mould in the shower and hair in the sink . Old, tatty and stained bed bases . The common areas were so noisy with business guests . The hotel is attached to a big conference facility . Service was very good but I have no idea why this hotel gets such good ratings . Perhaps because most of the guests are not paying themselves and are getting corporate rates . I felt completely ripped off . The central reservation was not completely honest about the hotel. I spoke to the reception and the GM in the end . They waived my charge for one beer ….. the best they could do . What an insult . Not stated in any “5” star hotel that has mould in the shower . No attention to detail. Don’t stay here if you are on holiday. There’s much better choices in Lisbon .

This was our second time in Lisbon, and decided to try Tivoli as part of a Leading Hotels of the World property and also due to its location. As soon as you walk in, you are presented with a wonderful and elegant lobby with some beautiful flower arrangements. At the reception we were welcomed by Luis. Before checking us in, he had to step in and help his colleague who was being troubled by a very rude guest that was giving her quite a hard time, and he did it with a smile on his face and was as professional and efficient as it can get. After that, Luis checked us in and since the room was not ready, he helped us making a dinner reservation for that night (we absolutely loved it, thanks Luis!) and offered us a glass of wine while the room was being prepared. We were given an upgrade to a Deluxe Family Room with a nice view towards the pool (which is a hidden gem right in the middle of the city). The room was very spacious and we had a small treat with some local pastries and a bottle of wine prepared for us, which was a nice touch. However, it felt like some of the furniture had already been through a lot and it clearly needs to be replaced. We also made a few reservations during the remaining days through the concierge and Miguel and the Concierge Team were very helpful and knowledgeable, always providing us with some great recommendations that allowed us to experience the best that Lisbon has to offer. After being told by many people that we could not leave without visiting the most trendy rooftop bar in town, we ended up giving it a try and it was definitely a good choice, both the cocktails and the view were amazing. The only downside is the noise you may experience during the night since it stays open until quite late. Overall, I believe that what made our stay so special was the service and the staff, especially Miguel and Luis who were absolutely amazing and a huge help making our stay a memorable one and are the perfect example of the service that should be provided at a Leading Hotels of the World property. You can clearly see that the staff is overworked and given a hard time more often than they should but they will always smile at you as soon as they see you and try to go the extra mile.

I have stayed in this wonderful hotel with my family recently and would like to share you my experience, hotel staff is extremely polite and really helpful, I felt it; I took a bigger room (Deluxe) and offer you tp do so, because standard rooms are too small; breakfast is wonderful, rich and tasty, lobby bar amazing with live music events; also there are 2 pools; The only discomfort was that, nobody from F&B made a good cappuccino for me, they were all terrible. I strongly reccomend this hotel to everyone business or family trip.

Wonderful stay at this hotel. Great location, central to everything and great shopping avenue. Only issue walls a bit thin. Great welcome on reception and very welcoming staff as we arrived late. Breakfast was great and we had one of our best meals of the trip at the hotel terrace restaurant and the service was wonderful.

My wife and I have just returned from a 5-day break at this lovely hotel in the wonderful city of Lisbon. The hotel is beautiful, perfectly located and staffed by the friendliest of people at reception, the restaurant, and all the way through to the cleaning team. They are a real credit to the hotel. Everything was perfect for us. In fact, our only complaint relates to the sore feet we suffered from all the walking we did around this historical and vibrant city. Thank you to the hotel team for a super stay.

First, very close to airport, which makes it cheap to taxi or Uber. Hotel is in the business district so it’s fairly quiet at night, except for hearing the train, which I kind of like. Rooms are old fashioned, and on the smaller side. Staff was very friendly. Lobby is nice and bright. We liked having a nice bar and restaurant on premises. Breakfast is nice, but it’s a mad house in the mornings. This hotel has four small elevators, which rude guests try to force themselves onto with luggage when they’re already full. During our stay, one of the main, bigger elevators remained broken. Since we were on the 9th floor, we had to wait longer to go up or down. I highly recommend you request a room no higher than the 2nd floor if you don’t want to wait. Wi-Fi here is terrible. Our phones would not stay connected and trying to do anything online was beyond frustrating. We very much liked the location. Close to the metro, close to a grocery store, lots of coffee shops in close proximity. Very easy to get to downtown Lisbon. If we were to Lisbon, we would definitely consider staying here again, however I would search for a good deal on a more up to date hotel closer to city center if you don’t want to take multiple train stops.

Awesome breakfast. Top notch. Many choices. Clean rooms. Spectacular views. Train station is cross the street. Airport is 3 stops away. Uber ride is $5-7 from the airport. Cross the street is Vasco the Gama mall. Has ton of food choices and shopping. Water front promenade few minutes away. Must do Sky Bar in the night. Views are unbelievable. Only thing is its around 20 minutes from Barrio Alto area. But you could take the train or Uber ride, pretty inexpensive. Mangers Sergio and Carlos was very hospitable. Attended to all the extra things I asked for.

Very clean hotel Location is good if you want to be close to the airport, easy to find walking distance from airport only 5 mins away from T1 Front desk staff are super polite and helpful felt very welcoming

The hotel is in a good location. But the facilities are old. The windows are not soundproof. The girl at the front desk wearing round glasses had a very cold attitude. Neither Wi-Fi nor breakfast time is introduced. Not friendly to Chinese people. Other service staff are ok. Should breakfast snacks be covered with covers? Flies are crawling… In fact, if it’s just location that wins, there are many local five-star hotels to choose from on Liberty Avenue. One thing is that a small bottle of wine was given in the hotel room. Although it tasted terrible, it was given.

Absolutely fantastic stay at Martinhal Lisboa Oriente. We booked a studio at this aparhotel for 4 nights. Spacious n clean. WiFi works steady. Breakfast is included with a very good selection of fruits, bread, cereal n hot items. Customer service is good here too. It is abt 1 km to one of the train stations in Lisboa, which is Oriente station. As such, it is very convenient for us to take the train to Sintra n Porto. However, it is a bit farther away from Alfama n Baixa n all the other interesting neighborhoods with shops n restaurants n cafes. May be 8-9 kms or 10 euros Uber drive away?? All in all, Martinhal is still highly recommended. I wld not hesitate to stay here again were I visit Lisbon next time.