Find Chula Vista Hotels With Hot Tub

I am a long term guest here and being away from home can be tough. All the staff are very pleasant and friendly. Alice and Lynette have been absolutely wonderful! They are always ready with warm smiles and greetings, professional and thoughtful, willing to have a brief conversation with anyone to try and make everyone feel welcome. It helps make the tedium of being away a little easier and makes it feel like a home away from home. The hotel overall is super accommodating and nice. The rooms are spacious, comfortable and the added kitchenette is a huge plus. A good quiet, safe place to relax after a long day. The in-house gym is nice, and there's even an outdoor fireplace to sit and relax, especially in the evenings. Definitely a big recommend if you're in the area and looking for a good place to stay.

I give the hotel 4.5 stars. The staff was very nice and welcoming. Check in was easy. We were given an option for which room we wanted. The rooms were quiet. Big comfortable beds. A really big television. A microwave and refridgerator in the room. A small coffee pot with tea and coffee in the room. A shower ( but no bath) in the room. Good shower pressure. Soft water ( I think it's a San Diego thing). The hotel is located in a safe area. Not too walkable area. Easy parking. A really good free breakfast. You are served from a hotel worker. You get a choice of scrambled eggs, oatmeal, tater tots, muffins, sausage, bacon, yogurt, juice, and more. There is always hot coffee, hot chocolate, and tea in the lobby. There was oranges and granola bars in the lobby when we checked in. A nice pool and Jacuzzi. There are outdoor grills. There is a fire pit outside. Tbe hotel is modern and contemporary decorated. No housekeeping ( I think that is a covid thing). When we called for more towels they were delivered quickly. A really nice place to stay.

Everything was ok except they don’t clean the floors of the room. My feet were black after walking around! The entire stay. It was totally gross. I had to wear socks all the time. The hallways and staircases could also use a good power washing. Also the room we had was supposed to be handicap accessible… But you had to go down sets of stairs to get to the room so I don’t know how they can call that handicap accessible. Staff was very friendly and helpful though.

I am very satisfied with the accommodations for my guests, friends and family at the Best Western in Otay Valley, Chula Vista. The Staff are very friendly and accommodating. They allowed us to switch rooms due to some mix up. Fortunately, I reserved 4 rooms so it's a matter of switching the names of occupants and since they are my family no big deal. The only issue that can be improved is a work space so if your roommate is already asleep you can work downstairs. The space is not private it just a space not even a small room. Also, the key in one of the rooms doesn't work well and they don't have enough people working the night shift. So while I am checking in my other guests, my other guest had to wait since only one person is working that night. Maybe, hire more people to work since this hotel is very busy. The location is right off the freeway so it is very convenient easy to find. It's next to a gas Station with a convenience store. Starbucks is walking distance so the location is great. The staff are all nice, Carmen, Cassandra and Daniel. I only talked to Albert once on the phone but they are very courteous and accommodating in person and on the phone. I would give them a ”5” for Service Excellent customer service.

We chose this hotel b/c of the rate. But.. We were pleasantly surprised by the property when we arrived. If you are looking to be in the middle of downtown or a traditional hotel plaza, this isn't the place for you. But, the location is decent for a 1-2 night stay and easy access to San Diego. The Staff was friendly, knowledgeable and effective. We asked for extras, they appeared quickly. The gentlemen that checked us in was super friendly! (I didn't get his name, but he was working the evening of 3/23) What's Near: - Directly Across the Street: .... Tacos el Gordo (amazing!) .... Carl's Jr ... 7-11 ... el Pollo Loco You won't starve nor need any overpriced hotel snacks What do you need to know about the hotel/room? - The hotel is well-appointed and swanky. It gives the vibes of a boutique hotel - the lobby, the fixtures and the decor/details of the room. The room, however, is not large. Again, it is a great option for a solo or couple traveling. And I recommend 1-3 nights max in lieu of the space (if traveling with 2 or more people). - If you are noise sensitive, do not take a room on the front of the hotel. - And if you are a light sleeper, stay on the top floor to avoid hearing people walking and/or talking on your head. Surprise! - The hotel offers a breakfast buffet for about $7 per person. The breakfast is in a small area available via key access. If you have ever had Holiday Inn Express' expanded continental breakfast - its comparable. Definitely work it. NOTE: The hotel has exterior corridors. Its not a big deal, but... just keep that in mind.

We were in town because my son serves on the USS Abraham Lincoln and the ship was coming home from an 8 month deployment. The trip was divided up between Embassy Suites Arcadia and Best Western. First when booking a hotel when you’re from out of town, it’s hard to pick a location. We picked Chula Vista due to the proximity to the Navy Base Coronado and the reviews of the hotel. I will say this, we stayed at Embassy Suites first then came to this hotel for Friday and Saturday then back to ES on Sunday. Guess what? The beds are the same. The beds at this hotel were very comfortable and it appeared to me they used the same bedding as ES white bed spread and gold sash. I usually have to bring a mattress topper when I go to a budget hotel because 9 times out of 10 the beds are super hard and uncomfortable. Imagine my surprise, when I did not need to use my topper and was very comfortable. That’s a good point comfortable beds. The Hotel is not in the greatest part of town but the hotel is well lit and I felt safe. The room was large and the bathroom was larger than the one at ES. The showers had very nice water pressure. It was obvious however that they removed the tub plug to keep you from taking a bath. That could be a CA drought issue, not sure. We did not get a “grab and go” breakfast, but using the Covid Excuse to only offer pick up and go brown bag breakfasts is disingenuous since we are well past covid at this point, and it’s obvious they just don’t feel like dealing with offering breakfast. Embassy Suites offers a full breakfast so don’t use the CDC COVID excuse, because nobody is buying it. Now a few CONS: Even though we left the Make up Room sign on the door, the maid did not clean our room and we had to go the front desk and ask for clean towels and Toilet Paper. Not a big deal but come on. Now my biggest pet peeve. We drove in from Los Angeles and at 2pm I get a phone call stating my CC had not gone through and if we didn’t pay by 3:00 they were going to cancel my reservation! CHECK IN IS AT 3! I have never been to a hotel that ran your CC an hour before check in! THANKFULLY we were only 5 minutes away when we got the call checked in using my Capitol One card and all was well but what if we had gotten stuck in traffic and didn’t arrive until 3:30? I had used my Discover Card to pay for Embassy Suites and there was an “over use” hold on the card so when they ran the card it didn’t go through. Ok so what? Usually you confirm on a CC then pay for the room when you arrive, and if you’re a “no show” after midnight then they can charge your CC, not run it an hour before check in then threaten to cancel you reservation if you don’t arrive by 3! I have never had a hotel run my CC an hour before check in. Something Fishy if you ask me. Overall I would stay there again I guess although I probably won’t have occasion to do so.

This location is definitely overrated. I was expecting a better experience based on the rating. It is a property needing an update. As one reviewer noted, you can still smell residual cigarette scent. The halls are not well-lit. Our room had furniture that was chipped and stained. There was black mold growth on the window frame. The eggs were obviously made from powder and not very good. On the positive side, the employees were all very pleasant and accommodating. The waffles were very tasty. The bed was comfortable and the towels were plush. I will not stay at this hotel again.

So for starters, check in time is 3:00pm, I showed up at 4:15pm, come to find out there was no rooms ready til 1hr and a half later & by the looks of it, my boyfriend and I weren’t the only one that had to deal with this. It was definitely an inconvenience, however they did offer a later check out of 2pm so we took what we could. Now as far the hotel itself, it was very very clean! There was no complains on that end, beautiful! Aside from getting a late room, the hotel met both of our needs. We’ll definitely be recommending & staying again.

Stayed here for 1 night, and woke up at 5am to dirty water leaking from the ceiling!!! Called front desk, and they told me there was nothing they could do since it was early in the morning. Eventually had a person come look at the leak, and immediately he said it was a huge issue. All of our belongings on the floor were water damaged! All the front desk could do was give me a bucket to catch the water and extra towels to soak up the water. 1 hour later, they were able to move us to another room that smelled of cigarettes!! Eventually, I was able to speak to the manager and he said he could offer us a 10% discount and that he would not charge us for the other room we were moved to. Are you kidding me? That 10% ($10 USD) isn't even enough to cover my items that were damaged in the process! Stay away unless you are looking for bad management, leaking ceilings, and inconsiderate customer service.