Acp Hotel Houston Westchase, Mod Collection by Sonesta Guest Reviews
3.9/5
Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.6
Service3.6
Cleanliness4.1
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All reviews(50)
Positive reviews(47)
Reviews with photos/video(10)
Awesome stay(4)
Negative reviews(3)
Anonymous User
Mobility Hearing Accessible King Room with Roll-in Shower
Stayed in Nov 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 15, 2022
Old hotel but good location
Kathy Xuan
King Room
Stayed in Sep 2022
Business travelers
115 review
3.5/5
Posted on Oct 18, 2022
Just good location, without service
Yongan
King Room
Stayed in May 2022
Business travelers
10 review
4.0/5
Very Good
Posted on Jul 4, 2022
Used to living here for easy Chinese food in chinatown
Guest User
Two Queen Room
Stayed in Dec 2021
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 10, 2022
GREAT LOCATION
Linlin
King Room
Stayed in Jun 2024
Couples
72 review
3.0/5
Posted on Jul 2, 2024
There is no hot water in the room. I didn't bother the front desk at midnight. I told the front desk at 8:30 in the morning. Someone came to check it at 9 o'clock. Then I left at 9:30 without taking a shower. You need a breakfast coupon for breakfast. You have to queue up in the morning to get it. You have to wait for the guests who checked in in front to get it. Why didn't they give it to me when I checked in last night? I don't understand. It seems that the owner has changed. The service is much worse. It's a pity. Another hotel I like has been lost.
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又蓁
Two Queen Room
Stayed in Feb 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Feb 24, 2024
The hotel is okay, clean and comfortable.
The best thing is that the surrounding food is only a few minutes' walk away.
What I like most is that you can have breakfast downstairs as soon as you get up. There are not many things, but the chef will try his best to meet your needs ~ like omelets, he will make you eat healthier with some vegetables and meat ~
Great~Thank you for this trip. It’s a very happy trip✈️
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Guest User
King Room
Stayed in May 2024
Family
1 review
3.2/5
Posted on May 14, 2024
When booking, tell us that breakfast for three people is available.
The defendant at the scene can only have two copies
The quality of breakfast is also so-so
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Shizixiaoxi-Y
Mobility Hearing Accessible King Room with Bathtub
Stayed in Oct 2023
Couples
47 review
4.5/5
Great
Posted on Oct 15, 2023
The hotel is more than 20 minutes' drive from downtown, has a swimming pool, and parking is free. There are larger Chinese supermarkets and Chinese restaurants at the back of the hotel, which is very convenient. The only bad thing is that the room cleaning will not be carried out until you inform the front desk.
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Kuangbendexiaobaicai
King Room
Stayed in Feb 2024
Business travelers
2 review
2.5/5
Posted on Mar 1, 2024
This hotel must be a few years old. It was considered a relatively good hotel in the area back then, but now it is not particularly good. The breakfast is very simple, the bed is too soft, and sometimes there is no one at the front desk. I probably won’t stay here again next time.
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Guest User
King Room
Stayed in Dec 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Dec 21, 2023
Behind is Chinatown, which is more convenient for eating and shopping. The hotel does not provide slippers and water, nor a kettle, nor hot water.
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Guest User
King Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Very high, very good, very beautiful and very clean
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Guest User
Mobility Hearing Accessible King Room with Roll-in Shower
Stayed in May 2023
Business travelers
28 review
5.0/5
Outstanding
Posted on May 9, 2023
The location of the hotel can also be close to the exhibition center, and the surrounding China Town is more convenient
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Guest User
King Room
Stayed in Apr 2023
Business travelers
12 review
3.0/5
Posted on May 1, 2023
Honestly, this is the worst one I've stayed at in any US Hilton. First of all, the internet is very slow. The internet in the room I live in drops out from time to time, and I can’t even open the webpage. I stayed for another 3 days, and no one came to clean up. I had to go to the front desk to ask for things. In the end, there is coffee and water at the front desk of Hilton, but there is nothing here, and the breakfast is not as much as other Hiltons. In short, next time I come back, I will consider changing to another hotel.
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HanaSSS
King Room
Stayed in Oct 2022
Solo travelers
109 review
4.5/5
Great
Posted on Dec 3, 2022
The traffic is very convenient, 10 minutes walk to HMART, there are a bunch of Chinese shops
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Keleitaluogaohuan
King Room
Stayed in May 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on May 12, 2023
The room is tidy and clean, the service attitude is good and I will stay again next time