Huaihua Huangdian Hotel (South High-speed Railway Station) Reviews

Response from Property: Dear foreign friends, thank you for staying in our hotel. Cross national borders, can meet with you is a kind of fate. Although we have a language communication barrier (only through the translator slightly blunt, straightforward translation to communicate), but from your text can understand your high recognition of our hotel health and service. For you to say that the location of my hotel is remote and strange, it may be that you only stayed in Huaihua for one night during the journey, and you are relatively unfamiliar with this city. As well as staying at night, there is no mystery generated by in-depth knowledge of the hotel's surroundings. In addition, China has a large number of high-speed rail tracks and a long mileage, so high-speed rail stations are almost not set up in the city center.In fact, the hotel is strategically located, close to the South high-speed Railway Station and Wanda Plaza, convenient transportation. As you said, both taxi and Didi travel are very affordable and convenient (in fact, there are also direct public transport vehicles oh ~)Despite the differences between Chinese and foreign cultures, I hope you can feel the goodwill and warmth of the Chinese people since ancient times in a foreign country. Wish you a pleasant trip in China

Response from Property: Dear foreign friends, thank you for staying in our hotel.We are honored to get your recognition, we will, as always, maintain enthusiasm and sincere service for guests. The hotel looks forward toDear foreign friends, thank you for staying in our hotel. your visit again and wish you a pleasant trip～

Response from Property: [❤️Near the charging pile❤️] [❤️Safety ladder control❤️] Dear guests, hello. Thank you very much for your stay and review. We deeply regret that your stay did not meet your expectations. 1. The location of the hotel and the size of the room are described in detail on the platform. You should have already understood this when choosing our hotel. Although the hotel is above the car 4S shop, it is also designed and built in a formal manner, not a renovated car sales hall like you said. When you arrived at our hotel at around four o'clock in the afternoon on the 2nd, you completely saw the real situation of our hotel and its surroundings. Moreover, you two checked in after going to the floor to see the room and feeling very satisfied. If you are so concerned about the location of our hotel and the layout of the room, you can completely cancel the order at that time, and the hotel will definitely handle it for you immediately. We know very well that "if you don't care, I will leave. Qingshan only recognizes Baiyun couple." 2. As for what you said that our hotel is not a regular hotel at all, it is entirely your subjective assumption. Our hotel business license, fire protection license, special operation license and health license are all in full compliance with the provisions of national laws and regulations and relevant regulations. According to the department's inspection standards, it is a legally operated hotel. Our hotel has complete facilities, including restaurants, supermarkets, gyms, conference rooms, self-service laundry rooms, central air conditioning, and 24-hour hot water supply, which can fully meet the accommodation needs of our guests. 3. As for the air conditioning problem you mentioned, it was cloudy in Huaihua that day and turned to light rain. The maximum temperature was 20 degrees, which is the temperature that the human body feels comfortable, so the air conditioner only turned on the natural wind. When you told the front desk that the air conditioner was not turned on at around 7pm, we immediately sent someone to your room. The waiters were surprised at that time. Will these two elderly people catch a cold after turning on the air conditioner? However, our hotel took your needs into consideration and immediately turned on the air-conditioning, with the host temperature being 10 degrees. At midnight, other guests called to say that the room temperature was too low and asked to turn off the air conditioner. Moreover, it was raining heavily outside and the outdoor temperature was extremely low. Therefore, after midnight, the air conditioner was indeed turned on only for natural ventilation. 4. As for the breakfast you said was average, you can see on the platform that the unit price of breakfast in our hotel is 10 yuan per person. The varieties we prepare include soy milk, milk, porridge, steamed buns, steamed buns, siomai, rice noodles, noodles, eggs, etc. Although there are not many varieties, they can still make people eat nutritiously and healthily. Thank you again for your review. We will continue to work on improving every detail and look forward to your next visit. Good luck!

Response from Property: Dear guests; Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Huangding Hotel will always stand in this city, waiting for your arrival. See you there! Wish you always smile!

Response from Property: Dear guest, thank you very much for your praise of our hotel. I am very happy to receive such kind words. It feels like a spring breeze in my heart. Your praise and sincere affirmation will make our hearts full of motivation. I believe that every encounter in life will come. It is not easy, and we cherish every encounter to provide you with a high-quality and efficient service experience. All the staff of Huangding Hotel sincerely look forward to seeing you again! I wish you a pleasant journey!

Response from Property: [❤️Near charging pile❤️] [❤️Safety ladder control❤️] [❤️Self-service washing and drying❤️] [❤️Owned restaurant and supermarket❤️] Dear guest, we are deeply sorry for your experience during your stay at the hotel. We attach great importance to your valuable opinions and will investigate immediately. Regarding the several issues you reported, let me explain them here: First, you said that communication at the front desk is not good. We don’t know what communication problem you are referring to specifically. The front desk only remembers that when you checked in, because you brought your children with you. You were unhappy when the front desk asked you to show your child's ID, but this was because the front desk was enforcing the relevant regulations of the Ministry of Public Security on the occupancy of minors. I hope you can understand. Second, you said that the front desk closes at around 12 o'clock to go to bed. Did you remember the hotel wrong? Because it happened to be the Qingming Festival holiday, we were all fully booked that night. There were many guests checking in at the front desk around 12 o'clock, and there were also many people delivering food in and out. Our door is an automatic sensor door, so everyone can come in and out freely, and there is no closing. When it comes to sleeping, there are hotel surveillance videos that can prove it; thirdly, as for the problem of poor sound insulation in the rooms you mentioned, we found through the corridor surveillance videos that the three rooms opposite your room were occupied by a large family who married away to the Northeast. My old mother came back to her hometown to pay homage to her ancestors and visit her relatives. Around 10 o'clock that night, many relatives and friends from Huaihua rushed to the hotel to visit the elder's home. Everyone was talking in the corridor, which may have been quite exciting and loud, which affected your family. People's rest has given you a bad experience, but I still hope you can understand the joy of seeing loved ones again after a long absence. We will definitely strengthen management and hope you will book our hotel again to experience the new upgraded services. We look forward to your visit again! This hotel is a comfortable (three-star) hotel located in the Huaihua International Automobile City, adjacent to the Huaihua International Convention and Exhibition Center, South High-speed Railway Station, Wanda Plaza, Sports Center, and Jinxiu Wuxi Business District. The geographical location is very advantageous and the transportation is very convenient , the hotel is luxuriously decorated, the rooms are comfortable and warm, with a slight European style, and free coffee, tea, and fruit snacks are provided. The hotel is equipped with free parking lots, restaurants, supermarkets, tea bars, self-service laundry rooms, conference rooms and other supporting facilities; in particular, it is equipped with Mengxiang high-end mattresses, branded water-cooled central air-conditioning units, branded 24-hour central hot water units, optical fiber networks, The independent hair dryer is your ideal stop for business negotiations, sightseeing, and leisure vacations.

Response from Property: [❤️Owned parking lot❤️] [❤️Near charging pile❤️] [❤️Safety ladder control❤️] [❤️Self-service washing and drying❤️] Dear guest, regarding your experience during your stay in the hotel, we investigated through the restaurant video surveillance. By the time you enter the restaurant for dinner around 9 o'clock, our food options include: porridge, soy milk, egg fried rice, fried noodles, steamed buns, steamed buns, siomai, dumplings, cakes, vegetarian cauliflower, and boiled eggs. I saw that you took food three times in total, which are: 1. A cup of soy milk, a bowl of egg fried rice (3 shovels); 2. A plate of 4 dumplings, a large steamed bun, 3. A plate of 3 dumplings, 1 siomai, 2 tablespoons of cauliflower. I also asked the restaurant staff that the portion of rice noodles was not enough at that time and they were repurchased later. Later, the person in charge of the hotel also called you and explained to you. In fact, when you become a fan later, you can directly ask the waiter in our restaurant to get a portion for you, so there will be no misunderstanding later. We sincerely apologize for the bad experience caused by the room attendant's mistake. Because the rooms were full that day, the guest room cleaning task was heavy. Our floor ladies are all in their fifties and may be in a hurry to clean. , got the wrong room. We must strengthen employee training to avoid similar incidents from happening. I hope you can book our hotel again and we will make up for this shortcoming with better service. We are a comfortable hotel with restaurants, supermarkets, tea bars, conference rooms, gyms, self-service laundry rooms, free parking lots, etc. We are equipped with central air conditioning, dryers, garment steamers, drinks and snacks, noise-cancelling earplugs, disposable Shaving razors, disposable toilet mats, sewing kits, care packages, etc. are definitely your first choice when traveling for business. We look forward to your visit again and wish you a happy life!

Response from Property: Dear distinguished guest: Hello! Thank you for your five-star review of our hotel. Your satisfaction and loyalty are our most important assets, and we will continue to work hard to improve our service quality. Hope to serve you again in the near future.

Response from Property: Thank you for sharing your positive comments. Providing you with considerate service is the constant purpose of Huangding Hotel! A comfortable stay during your stay at our hotel is the greatest expectation of our Huangding Hotel partners. Welcome to visit again!

Response from Property: [❤️Safety ladder control❤️] [❤️Self-service washing and drying❤️] [❤️Owned restaurant and supermarket❤️] [❤️Free mineral water❤️] Dear customer, hello! Regarding your review, we conducted a store-wide investigation and concluded that the information provided by the hotel may have caused you to misunderstand. According to our understanding, the hourly room you ordered for that day is 4 hours, and the arrival time is 8:11 in the morning. Since the room was full the day before and no clean rooms were available, we asked you to wait for a while in the lobby. Floor staff and guests Discuss to do check-out cleaning in advance so that you can check in. You will be checked in at approximately 8:42. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. Sorry for not giving you a perfect check-in experience. Finally, I wish you a happy life and smooth work! The hotel is adjacent to the Huaihua International Convention and Exhibition Center, Wanda Plaza, Sports Center and Jinxiu Wuxi Business District. It is a 10-minute walk and a 5-minute drive from the South High-speed Railway Station. The location is very advantageous and the transportation is very convenient. The hotel decoration is luxurious and grand, and the rooms are comfortable and warm. Free coffee, tea, and fruit snacks are provided. The hotel is equipped with free parking, restaurants, supermarkets, tea bars, self-service laundry rooms, conference rooms and other supporting facilities; in particular, it is equipped with Mengxiang high-end mattresses, branded water-cooled central air-conditioning units, branded 24-hour central hot water units, and independent hair dryers. It is your ideal stop for business negotiations, sightseeing, and leisure vacations.