Huangshan Shilin Hotel

Huangshan Shilin Hotel Reviews

Huangshan Shilin Hotel

Beihai Scenic Area, Huangshan District, Huangshan, Anhui, 245800, ChinaView Hotel Details
Huangshan Shilin Hotel
Huangshan Shilin HotelHuangshan Shilin HotelHuangshan Shilin Hotel
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Huangshan Shilin Hotel Guest Reviews

4.8/5
Excellent
3176 review
Verified reviews
Location4.8
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(3176)
Positive reviews(3156)
Reviews with photos/video(965)
Friendly owner(2252)
Romantic sunset view(419)
Delicious buffet(183)
Tasty dinner(77)
Close to scenic area(71)
Small room size(53)
Tasty restaurant(36)
Easy to add bed(9)
Negative reviews(20)
tricia0856
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 16, 2024
had an amazing stay! service provided 管家小李 was exceptional. explained everything very clearly to me and allowed me to clarify any doubts, and even recommended me a route to hike! it was also great that the hotel brought us to sunset/sunrise spots. very very satisfied!
Response from Property: Hello, thank you for your five-star review. And the recognition of the housekeeper Xiao Li, intimate he will bring you the highest quality service in the mountains, for you to solve problems, you are certainly the driving force of our continuous progress. Looking forward to meeting you again Shilin, I wish you a happy life and smooth work!
Philip R
Superior Simple Cozy Standard Room (2 beds)
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Everything about the hotel exceeded my expectations. From the quality of the hotel’s breakfast and location to the responsiveness of our assigned caretaker: 小河(XiaoHe). Upon arrival I added 小河’s WeChat and was shown - on a map - what I could expect to see given the length of our stay. I was even given information about the likelihood of a clear sunset/sunrise - and when my girlfriend needed it 小河 called the mountain clinic to purchase Pain killers! My favorite part of the hotel will have to be its location. It’s a 30 minute walk from YunGu cablecar, a 10 minute walk from a good sunset/sunrise spot!
Response from Property: Hello, thank you for your five-star Praise and recognition of the butler. We are very honored to receive your detailed praise, the hotel is located in the core area of Beihai scenic area, surrounded by beautiful scenery, quiet environment, and monkeys to watch the sea. Dream pen living flowers and other famous attractions, watching the sunrise and sunset is also very close oh. Looking forward to meeting you again Shilin, I wish you a happy life and smooth work!
Guest User
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in Jun 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Jun 25, 2024
Xiao Li is really helpful, provided a lot of guidance during the stay. Hotel have staffs who will bring you to the nearest mountain to catch sunset/sunrise
Response from Property: Thank you for your praise and recognition of Xiao Li, the housekeeper. It is our honor to bring you satisfactory service, and we look forward to more opportunities to serve you. I wish you a happy life and smooth work!
elkesmith
Business Single Room
Stayed in May 2024
Couples
9 review
4.7/5
Amazing
Posted on May 30, 2024
First of all, fairly easy to get to, and the manager will direct you on the routes to take. The day was sunny and we went about to West Canyon. This is a must see and fun. The rest is pedestrian. We went to see the sunset with the hotel. Not much happened. It rained in the morning, so no sunrise tour. However, after the rain was the mist, giving credit to its fame.
Response from Property: Thank you for your good comments and recognition of the hotel. Shilin is located in the core of Beihai scenic area, surrounded by beautiful scenery, quiet and quiet environment, I am glad to have this opportunity to serve you. Looking forward to your visit again, I wish you a happy life, smooth work, happy every day!
NG
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 27, 2024
Service was great! Upon arriving I was brought to my room, given a welcome gift, and had a few routes around the summit explained to me. The hotel also organizes walks to see the sunrise and sunset. The room was comfy and clean. Breakfast buffet was delish
Response from Property: Hello, thank you for your five-star reviews, and recognition of our hotel services. Hotel is located at an altitude of more than 1600 meters mountain scenic area, surrounded by beautiful scenery. Looking forward to meeting you again Shilin, I wish you a happy life and smooth work!
Cavelyn
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 21, 2024
I was greeted warmly by 管家小李 at the reception when I first walked into the hotel. His services from unahering to the hotel room, to sharing weather forecasts and beautiful pictures of Huangshan to leading hotel guests to watch the much anticipated sunrise all exceeded my expectations! The hotel room is well equipped with the amenities needed, plus they even provided a bucket for foot bath upon request. They gave me a tulip as the night I checked in was mothers' day. If I ever visit Huangshan again, I will definitely stay in 狮林大酒店.
Response from Property: Distinguished Guests, your satisfaction and support is our continuous progress of unlimited power, can be your praise and recognition, we feel honored. The satisfaction of the guests is always our wish, to provide all the guests with high-quality service has been our pursuit. We sincerely look forward to your next visit. Have a nice trip!
Yinman
Business Single Room
Stayed in May 2024
Family
4 review
3.5/5
Posted on Jul 21, 2024
Well, if you want to stay at the mountain, expert it to be a bit pricier. We had a small room with no view. There was a bad sewer-smell in the room. Breakfast was okay. Service and staff were nice.
Response from Property: Hello, thank you for your comments. The hotel is built on the hill, the room is a little small, and the room is invisible, need to go outside to see, the room summer for some reason will have some odor, we will continue to deal with, hope you can understand. Have a nice day!
LvDaryna
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in May 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on May 8, 2024
It was a pleasure stay at this hotel. I arrived at 10 o’clock in the morning in the morning and they let me check in and put my stuff in the room. The manager Xiao Li (小李) was very friendly and helpful, the added my WeChat and sent me updated weather forecasts he also marked a hiking routes on the map. There’s everything you need there: a heater for drying your wet clothes, which is very helpful, and jackets for seeing sunrise; but there wasn’t any drinking water in the room, maybe i shouldn’t have asked for it but I didn’t. A small gift form the hotel is two kinds of tea. You can have a buffet dinner there for 160 per person.
6/9
Response from Property: Dear guests: thank you for choosing US and for your support and love. Your satisfaction with the hotel facilities and services is the motivation of the hotel staff, so that every guest can feel at home feeling is the ultimate goal of our service. The hotel room warm arrangement, and equipped with free high-speed WIFI, is the best choice for you to travel. It is our pleasure to serve you. All the staff are looking forward to your next visit!
Guest User
Superior Simple Cozy Standard Room (2 beds)
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 2, 2024
We stayed 2 nights at this hotel on the mountain and were very happy with the location. It's a 30-minute walk from the Yungu cable car and close to many good routes. Easy to find with many signs along the road. The room was clean with wifi access and a window you could open. Free toothbrushes, combs, shower caps and tea was available. They also had jackets to borrow for cold weather. Good food! The breakfast had a nice variety. For dinner you can choose either buffet or à la carte. We were so happy with the customer service, when we arrived Xiao Jiang gave us a map with hiking recommendations, and weather forecasts on wechat. When it rained they gave us great overshoes which kept us dry and from slipping. Thank you Xiao Jiang 😊😊😊
Response from Property: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder to build a five-star standard, looking forward to the next trip, we can create more perfect service for you.
Guest User
Business Single Room
Stayed in Apr 2024
Couples
4 review
4.7/5
Amazing
Posted on Apr 19, 2024
Wasn't expecting much of this mountain top hotel but was pleasantly surprised. The room we had was light and airy and of reasonable size. Toiletries, toothbrush, comb, were all provided. Shower was great, with lots of hot water. The toilet room in our room had a rather musty drain smell, something we found pretty common across our stay in China. There was some slight smoke smell in the hallway but fortunately none in the room, which was something I had been concerned about. Reception and house keeping staff including house keeper Xiao Jiang were all kind, friendly and attentive and more than willing to use translation apps to help communicate with us non-Chinese speakers. Location was excellent. We were provided with suggested routes for walking the mountain given the time we had, and given regular weather updates via WeChat. Warm coats and are a flashlight are provided in the room if you need them. Although we didn't utilize them, the hotel arranges free sunrise and sunset walking tours from the lobby led by one of their staff. Breakfast (included) was all buffet based and dinner (paid extra) we had the buffet option. Being buffets allowed for huge portions, which can be useful after long tiring days on the mountain, many people with multiple heaped plates on their tables. Quality was only decent rather than excellent, and dinner was relatively expensive, but as I had relatively muted expectations I was really quite happy with it. Be aware the breakfast and dinner serving times are quite limited and be sure to get there on the earlier end. Dinner time was 18:30-20:30 at by 19:45 things were already starting to stop being restocked or put away. Overall very happy with out stay. It was a great base to allow us to have an extended exploration of the mountain as opposed to having a rushed day trip.
Response from Property: Dear guests hello: Thank you for our affirmation, in order to provide you with more detailed and thoughtful service experience, many daily necessities, consumer goods and hotel meals can be scanned by mobile phone submitted in the fastest time to reach your room, let the pursuit of excellence even in your journey will be as at home as the comfort and convenience. Satisfaction only the beginning, no end, we will use the sincerity, sincerity, heart, love to look forward to your next visit. I wish you a good mood every day!
Thong
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in Apr 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 25, 2024
The best hotel that serve you a full service on Huangshan. I would recomend everyone who wants to stay on Huangshan to book this hotel. As you know that the hotels on Huangshan are qualified as 4-5 stars generally, so the price is quite high. However, it's worth for experiences.
Response from Property: Hello, distinguished guests, thank you for our recognition. Glad to have this opportunity to serve you, your satisfaction is our continuous forward momentum, we will remain cordial heart waiting for your return. I wish you a happy life and smooth work!
Syrupy
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Xiao He jiejie help me a lot like everyone told review. Thank you so much! I booked the Mini Comfy Cozy Single Room Cabana. Too much worry at first because the detail on trip.com said it a smoking type. But don't worry if you are not a fan of smoking just tell Xiao He and she can help you find a non-smoking one. Really appreciated that! The room is so comfy for me. Also the sunset looking point that she recommend is really great!
Response from Property: Dear, thank you for your support and recognition! The hotel is a anhui-style building with grey walls and dewy tiles. It blends Huizhou architecture with Huangshan City's dream. Features"Little Lion" butler service, so that you feel as warm and comfortable as home. Your satisfaction will be our driving force, we will continue to improve and strive to do better! Look forward to your visit again, I wish you a happy life!
Guest User
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in Sep 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Sep 4, 2024
Good location, friendly stuff and quite good breakfast and dinner buffet (from a foreigners point of view)
Response from Property: Hello, thank you very much for your recognition of our hotel. We aim to provide every guest with the best quality accommodation experience and we are happy to receive your satisfaction.
Guest User
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in Mar 2024
Solo travelers
21 review
4.5/5
Great
Posted on Mar 2, 2024
I booked 1 night stay at Shilin so that I can view sunset and sunrise. The manager (小何)is very helpful. She arranged to have good location nearby hotel for the sunset and sunrise. It’s snowing and icy cold. The sunrise did not disappoint us. We went up the Lion Rock to try our photography skills. Overall, the experience is super good.
Response from Property: Thank you for your recognition of Xiao He housekeeper, can bring you the satisfaction of the service is our honor, very happy to have this opportunity, we will continue to remain cordial, waiting for your return. Wish You Good luck in the year of the Dragon, good health and all the best!
Maylie
Mini Comfy Cozy Single Room Cabana (Special promotion)
Stayed in Aug 2024
Solo travelers
19 review
4.0/5
Very Good
Posted on Aug 30, 2024
The room is pretty expensive and even though the location is amazing, the room is pretty small and basic. The breakfast and dinner are buffets. There is a lot of choice but the food quality is pretty basic. They offer excursions for sunset and sunrise but honestly you can manage on your own
Response from Property: Hello, thank you for your detailed comments. The hotel is built on the hill, the rooms will be a little smaller than down the hill, we hope you can understand, we will continue to do better. Dear Little Lion will take you to see the sunrise and sunset, I wish you, Happy Every Day!