Guest User
September 26, 2024
Where do I start? Everything about this hotel is amazing! STAFF: From the guy at the gate, to the guys at the reception, at the bars, restaurants, buffet, cleaners, gardeners, maintenance team, animation team, everybody is just great! They all make you feel welcome, a special thanks to our amazing barman Mohamed (manager of the Greek and the pool bar) for the best service we could ever receive , Mohamed the receptionist (who was our barman last year) and gave us the perfect room, Ahmed (hotel manager) who helped us and looked after us, Jimmy, Austin and Naomi, animation team, so funny and friendly, the manager of the Indian restaurant (who was the manager of the Greek restaurant last year) always very polite and attentive. We don’t remember everyone’s name but I can guarantee that the whole staff is awesome! Mediterranean restaurant team went above and beyond to accommodate our request and service is impeccable! FOOD: Buffet , Indian, Mediterranean, Greek, you can’t fault any of them, all good and fresh and chefs would accommodate requests and needs, just perfect! CLEANLINESS: The hotel is spot on, everything is always clean, rooms are great and cleaners are amazing, they are pillows artists, they would create beautiful sculptures with towels and pillows, thank you! Hotel is in a great shape and well maintained, everybody works so hard to give you make you have the best experience and holiday ever. We have been here three times and we will go back next year, we feel at home and it’s always sad to leave as we miss the whole staff. You are all doing an amazing job and we are glad we choose Crystal Bay , highly recommend it!! P.S. Weather in September is amazing, hot and breezy. Thank you and see you all next year. Natalia & Jamie