Guest User
September 16, 2024
I stayed at the hotel to celebrate my 8th wedding anniversary, on the weekend of September 13th to 15th. They reported that there was a "small climb" to get to the location, but it is far from small. I wouldn't recommend it for anyone who needs to go up with luggage. Regarding the celebration, I asked for a room decorated with rose petals and champagne, something simple and more affordable. However, I ended up accepting, without realizing it, the most expensive package, which cost R$500. Luckily, the bathtub was not available due to lack of water, and the price was adjusted to R$370. However, the experience left a lot to be desired. The package included 4 cheese rolls with ham (with a fishy taste), 10 small pieces of salami, 8 skewers of Minas cheese with cherry tomatoes (also with a fishy taste), a "basket of chocolates" containing a box of Ferrero Rocher, 1 chocolate egg, 1 package of extremely hard rustic Elma Chips, 2 Sonho de Waltsa chocolates, 1 tube of Pringles and 1 Halls. The champagne was hot, the grapes (purple and green) were so ripe they were inedible, and the apples were full of wax. Also, the rose petals were artificial, which was a huge disappointment. In the photos, the package looks like a dream, but in practice it was a nightmare. I also didn't like the breakfast served in the room. I found the service invasive and the offer limited. As it is served individually and not in a buffet format, there are few options. The bread was hard and stale, and cheese and ham were common. There was only a taste of juice and a type of cake, which, on both days, was terrible. The coffee, yogurt and chocolate powder were acceptable, but the service, in general, was well below average. And today there was melon hair and green papaya. When I arrived, I noticed that the cleanliness wasn't the best either: the balcony hammock was full of sand and the table was filthy. I asked them to clean the room because of the artificial petals, and, to my surprise, when I returned, the petals were all under the bed. The only positive point was the reception of the staff, who were very attentive. However, I would not recommend this guesthouse to anyone.
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