Hilton Garden Inn Hotels in Indianapolis

Due to factors such as the epidemic, the number of tourists on business trips is very small, so there are very few people in the lobby. There are no baggage attendants and no tourist information desks. I arrived on Sunday. I expected to visit the museum on Monday. I asked the front desk. They said they were open, but they were not open. The opening hours were from Thursday to Sunday. Closed Monday to Wednesday. The front desk casually gave the wrong information, which was rarely seen in hotels in the United States before.

Stayed one night at the HGI for business. Check in was a breeze. Room was big and comfortable and the morning breakfast was good quality with plenty of choices. The restaurant in the hotel was great for a late night bite with good options...some healthy. Overall a nice experience for a business stay.

Checked in late afternoon, and went to bar for a quick bite. The bartender was extremely, prompt, polite, and professional. He answered my questions regarding menu and answered all of my questions. Great food, but even better service from Craig Houk, the bartender. As a lifetime Diamond member of the Hilton Honors program, I truly appreciate him making my stay a pleasant experience.

We stayed here for 4 days in May. I have always wanted to stay here, but could never get a reservation so stayed at other local hotels. This year an opportunity came up and I managed to get a booking during this very busy period. When we arrived we had to step over broken floor tiles in the foyer and humps in the entry foyer carpet due to stretching. However, this aside the greeting by the fantastic staff made us very welcome. Our room was on a high floor looking out the rear side of the hotel, and was very comfortable indeed. We had breakfast downstairs each day and the food and service was terrific. During the stay overnight on the first evening the entire foyer was transformed into race goers paradise and the entire staff were well and truely into the Indy500 spirit. This hotel is handy to a couple of restaurants - which were in walking distance but there are many more within a short drive. In my humble opinion Yes with some minor service work this Hotel could be visibly improved - but for the price we were paying during a very busy period, we were more than happy to overlook these minor issues. There is criticism on some reviews about the $5.00 per night parking charge - we stayed for 4 nights and were not charged at all, and neither were a couple of other travellers we spoke to. They have a very good evening bar service and a nice outdoor area attached to the hotel if you want to socialise outside. Would I stay here again? Most definitely. Credit to the staff.