Name: Courtyard Indianapolis Castleton
Address: 8670 Allisonville Rd, Indianapolis, Indiana, 46250, 8670 Allisonville Rd, Overseas, United States
Rating: 4

Courtyard

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The floor in the room was pretty disgusting. My 1-year-old was crawling around and when we picked him up he has black stuff all over his hands and feet. When we told the front desk their response was okay. Thanks for telling us. We didn't prepay for breakfast which was maybe a mistake because when we went to go check the prices they were probably about 50% or so more expensive than the typical Starbucks.

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King Bed Room

I have never stayed at a Courtyard Marriott that was so filthy in my entire life.  We are Marriott rewards members, but since we booked through a third party, I think we got the shaft (hotels don't like that).  We were visiting for a family reunion, and upon check-in found out the Starbucks coffee was unavailable because the breakfast area was closed down for COVID.  Now, I understand Corona problems, but nowhere on their website did they mention this, however there was a Starbucks 1 mile up the street open???  After visiting with family, we came back to the hotel about 10:30pm.  Exhausted I pulled back the sheets to find a stain that looked like blood or jelly.  Either way, I did not want to sleep there.  (see pics).  Therefore, in my nightgown and leggings, I shlepped down to the front desk and asked for another room.  We were given a room on the first floor (note: there is smoking in this hotel, so it travels up).  After moving all of our belongings, about 11:15 pm, we checked the beds.  A ok.  However, the bathtub was filthy (see pics).  Also, do not plan on house-service...again, was not mentioned on the website.  Never, ever, ever, ever, ever again. Keep driving up the highway about a mile for a nicer Marriott.

The hotel is decent except high noise level from the airConditioning unit through some of the night and a weird beeping sound from time to time that sounded like a busy signal on a phone. The people behind the desk were very nice and helpful but was “Shocked” that a woman behind desk friday night did not wear a mask. All hotels require guests to wear them. Why wasn’t the employee? No name badge so I did not get her name. Thought it was a fluke but Saturday night she did the same thing! And no behind the plexiglass. The man working the front had on his mask and gloves so he was making guests feel better.  She was all around the lobby talking to guests in masks. But she had none on, in her hand or anything. Very unsettling during Covid and a mask requirement policy in the hotel.

Stayed one night while on a trip. The room was clean covidized. Bed was comfortable and slept great. Bathroom was huge and shower nice and hot.  Easy access to restaurants nearby and just off the highway but didn’t hear noise. 

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52.5km from Indianapolis International Airport

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Discover 80 reviews of Courtyard Indianapolis Castleton, rated 4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Courtyard Indianapolis Castleton Reviews: 80 Verified Reviews Latest 2024 | Trip.com

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