To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(127)
Positive reviews(26)
Reviews with photos/video(6)
Convenient location(11)
Close to train station(8)
Easy to get around(7)
Awesome rooms(6)
Clean and tidy(5)
Great service(5)
Negative reviews(1)
fyoung
Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom
Stayed in Sep 2024
Couples
12 review
4.2/5
Very Good
Posted on Oct 28, 2024
The hotel is two blocks away from the train station. A further 10 minutes walk into the main square of the town center. Lots of shops and eateries around.
Staff are super friendly and helped to explain the ins and outs of the area and Innsbruck, got us the Innsbruck card, and so on.
Anonymous User
Business Triple Room Non smoking
Stayed in Sep 2024
Family
3 review
4.0/5
Very Good
Posted on Sep 27, 2024
Very basic hotel at good location. The lift doesn't seem to work very well. At times, only 3 persons can be in the lift. But this is not a major issue with the hotel. Overall, a good stay.
Guest User
Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Walking distance to old town and train station. Wifi is great and room and toilet is big.
Ravello
Superior Room Non smoking
Stayed in May 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Jun 1, 2024
Great location with all the best Innsbruck has to offer within walking distance.
No_return_date
Comfort Economy Room
Stayed in Mar 2024
Solo travelers
80 review
4.2/5
Very Good
Posted on Jun 16, 2024
Above average room with a comfy bed, the staff was kind and helpful and I appreciated them.
Guest User
Comfort Economy Room
Stayed in Feb 2024
Family
1 review
2.5/5
Posted on Feb 18, 2024
For the price, the service could have been better. Bed was uncomfortable, lots of noise in the hallway. Location is close to the train station which is good. But not the nicest street and lots of construction going on. It was clean, but carpets are somewhat dated.
Guest User
Comfort Triple Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Great hotel, loved the authentic Austrian decor. Friendly staff. Just very expensive meals and breakfast at the hotel restaurant
Anonymous User
Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom
Stayed in Mar 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Mar 13, 2023
Very nice hotel. I love the elevator a lot because you can see the mountain covered with snow as you go up!
Aihu
Superior Room
Stayed in Jul 2022
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 10, 2022
Wonderful services and location. The staffs are easy and friendly to contact and very understanding.
Guest User
Comfort Room Non smoking
Stayed in Sep 2024
Travel with friends
33 review
4.2/5
Very Good
Posted on Sep 10, 2024
This hotel has a wide variety of breakfast buffets and a large breakfast area; there is a game room for children on the ground floor, and there are saunas, exercise bikes, lounges, terraces, etc. on the top floor, but unfortunately the opening hours are relatively short. , we can’t wait to enjoy it! The sauna must be reserved half an hour in advance!
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6/8
Guest User
Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom
Stayed in Jun 2024
Solo travelers
16 review
4.8/5
Amazing
Posted on Jun 16, 2024
The room is right next to the train station, very close. When you check in, the front desk will give you a registration form and ask you to fill in your detailed domestic address. I don't understand why.
For one person, the room is of suitable size. There are hair dryers, small refrigerators, etc. in the room. There is no drag and kettle (basically there is no such thing abroad, 😄). I brought my own kettle and asked the front desk. The water in the room is drinkable directly, so I can use it to boil water directly.
The only drawback is that I can get a welcome card for my two night stay, but the hotel said that the system had problems and it was not processed until I left, sob.
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luckylin2010
Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom
Stayed in Jun 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Jun 5, 2024
The room is spacious with a desk, separate wet and dry areas for washing and brushing, good breakfast, and 4 hours of time to meet the needs of most guests. There is a big building opposite the hotel, and the construction of a large crane is quite messy. There is a big supermarket near the train station and not far from the main street. There are many Italian restaurants nearby. Ask the price before buying. There are many unscrupulous merchants who rip off customers without providing invoices.
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Budada
Business Triple Room Non smoking
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Sep 18, 2024
A very historic hotel. You can buy Innsbruck Card in the hotel. The front desk staff is very enthusiastic and provided us with suggestions for a short day trip to Innsbruck.
The only drawback is that the room is small, there is no kettle, and the bathroom door is translucent, which is not private enough.
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Guest User
Eco Business Room, 1 Double Bed (2 Mattresses), Glass Wall Bathroom
Stayed in Aug 2024
Family
27 review
4.5/5
Great
Posted on Aug 18, 2024
The room was large, clean, close to the garden and very quiet. It was close to the station and suitable for catching the train. The hotel's policy on children was not friendly enough, so we had to pay the child's room fee.
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Guest User
Comfort Triple Room
Stayed in Aug 2024
Family
16 review
4.5/5
Great
Posted on Aug 25, 2024
Not far from the train station, convenient for travel. Although it looks like a historic hotel, there is an elevator to the room. The room was clean and spacious. Breakfast was not cheap, so we didn't eat it. It is also convenient to buy breakfast directly at the train station.