Name: Sporthotel Igls
Address: Hilberstraße 17, Innsbruck-Igls, Tyrol, 6080, Austria, Hilberstraße 17, Overseas, Austria
Rating: 4

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All reviews

Positive reviews

Reviews with photos/video

Nice room with bathtub. No air con in room, luckily there is a portable air cooler in room which helps a little in summer.
Nice mountain views from room; location is not near to Innsbruck city,  but friendly reception lady provided 2 guest cards to us allowing us to take free bus J line (2 mins walking distance from hotel) which brings us to City & also cable car station, frequency of bus J is around every 10 mins, so very convenient for us as hotel has free parking lot for our car.
Only issue encountered is reception lady told me she couldn’t see breakfast included in my booking, so I contacted Trip.com chatline via web call & issue got resolved in 10mins after Trip.com contacted their agent, great service from Trip.com!

This hotel was my good experience, have Sauna, pool and good breakfast 🥰

Lovely hotel and staff couldnt be more lovely
Easy to get to all the sites too!

Sauna

Airport pickup service

Restaurant

Currency exchange

Parking

Luggage storage

Swimming Pools

Wi-Fi

Golf course

Breakfast

Pets allowed

Non-smoking room

All Languages

English

Chinese

All Room Types

Superior Double Bed Room

Standard Single Room

Standard Double Room

Probably my 10th stay at this hotel. It’s been rather rustic and run by the same family for ages. However the pandemic has changed things - some for the better some for the worse  Better - easier passage from main entrance to rooms in the east wing and spa - well functioning free parking Worse - all staff seem new and not very well trained - on check out the bill included my already prepaid room and the lady did not, at first, understand that this was wrong - renovated room. Nowhere to place clothes etc. No shelves- no cupboards. Glass “door” to bathroom with 30 cm open space at top and bottom. Weird, even when traveling w spouse. Very cold, icy electrical light in room. You hear other rooms very well. We twice woke up 5 45 from an alarm clock somewhere else. Never happened in any hotel room before.

The price is a bit expensive and the price is good. Health is not bad. Breakfast is also ok. The quality of service is also good. The service is good

Positive points:  - The bed was comfortable - The check-in and checkout was done quickly - There was free parking  Points to be improved:  - The rooms were very hot (not even a fan in the room) and it was difficult to sleep in summer weather. - The room that was given to us was overcrowded with objects, which reduced the overall space in the room. - The bathroom area was full of mold and not clean - We were provided a half empty soap dispenser that barely covered our needs. - The shower pressure is reduced under the excuse of wanting to be ecologically friendly but in the end it requires 2-3 times longer to take a shower... so not eco friendly nor a good customer experience.

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Discover 88 reviews of Sporthotel Igls, rated 4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Sporthotel Igls Reviews: 88 Verified Reviews Latest 2024 | Trip.com

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