Symphony Suites Hotel Reviews

Enroute to Penang, we stopped by Ipoh for rest and a quick foodie run. The private indoor parking was good and there are plenty of parking outdoors in case it’s full. Check in was confusing because the reception said our booking did not include breakfast, so we spent next 10min to sort it out after showing evidence of booking details. Room was large, clean, well configured, AC strong and lighting thoughtfully laid out. They even provided bedroom slippers, which is a nice little touch. We had a room with a view of the nearby mountain and outdoor car park. There was also a simple complimentary afternoon tea right after we checked in. There is a sundry store, clinic, dentist and several restaurants within walking distance so it was very convenient. We happenstance found a very nice seafood restaurant within 10min walk, so that was a good find! Breakfast was reasonable and the restaurant staff there were helpful.

2nd time i slept here after back from cameron..good hotel .staff all really polite . Keep it up..for room, comfort . Their shitake fried rice so good..recommended..overall,best hotel to rest.

It's very cosy and great room, location & great ambience. Hospitality can be better.

Good experience with my family. Nice service by the staff. Location easy to access. Will consider to stay again in next trip.

Room very comfortable, staffs friendly n always smile. I stayed here 2 times already. Recommended. Breakfast good. The enviroment nice. View from the room i like. The glass window huge n satisfied to see outside. Clean and quite. All was great.

Best R&R Hotel in Ipoh! Must stay and surprising when you get served with FREE teatime started at 4pm! Nice view from studio room as view the mountains from the room! Super big spacious room and restroom, just need to improve the old tradisional air con as not cold enough only. Everthing was greats! Thank you 🙏😇

Wow! The room is really big and nice. Clean and comfortable. Reasonable price and convenient parking space.

Everything is okay except for the carpet, as I’m allergic towards dust. I love the breakfast 👍🏼

I really need this kind of room and they have it! Very convenient and easy to access to everything.

Cleanliness needs to be improved and is a concern! Very old facilities and covered with dust!

The hotel is located in a good place, a short drive to Ipoh City. The room given to us is clean and spacious, basic amenities were sufficient. When we checked in, we were also provided with a ticket to redeem tea during 4pm-6pm, the selection was just sandwiches and corn Kueh. The hotel also provided a RM10 discount voucher to use on their in-house cafe. Breakfast boasts a good variety of foods.

Good service, value for money. The breakfast was delicious. Just the location, didn't expect a bit far from city. So far, this hotel was a nice place for a couple to stay and bonding with friends. Love the beautiful view too

Greeted with a smile by the door boy upon arrival. The check-in process was very smooth. We were given free hi-tea vouchers from 4 pm to 6 pm. However, when we arrived at 5 pm there was nothing left but tea and coffee. Only 2 types of cakes were served after 10 minutes of waiting. We were given a room on the 8th floor of the Deluxe King Suite which was very comfortable. We were informed that there was a power outage at 12:00 am for about 10 minutes. Yes, there was a short shutdown of just a few seconds. However, at 1 am there was another shutdown and we fell asleep. At 2.30 am we woke up and realized the electricity was still not on. Then we called the reception to ask why our room was still blackout. The reception informed us that all maintenance staff were unavailable. So we asked to change rooms because we were starting to sweat. After a few minutes a member of staff came to our room to deliver the key to a new room on the 4th floor. We were told that the room had been upgraded to a Family room with 3 beds. However, we are more comfortable in the old Deluxe King Suite room. So we had to move to a new room around 3 am and it was quite a hassle to pack all our stuff early in the morning. It was also our mistake for not informing earlier. Finally, the problem is solved. The breakfast was delicious and before checking out, the reception staff apologized about the incident. We accept it and overall we rate this hotel as very good. Appreciation to all your staff who give their best service. Last but not least we found the cheapest rate and smooth transiaction with Trip.com 👍🏻

what i like : - easy to find - cover car park - picture same as what you booking - quite & clean what i dislike : - no invoice if you book online (must request from your online provider) - less variety breakfeast - televisyen not clear - no plug for use, all occupies with existing device - glass door cant lock