Finest Playa Mujeres - All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres

Finest Playa Mujeres - All Inclusive

#20 of Premium Hotels in Quintana Roo
Calle Vialidad Paseo Mujeres Supermanzana 3 Manzana 1 Lote 10, Zona continental, Isla Mujeres, Quintana Roo 77400, Mexico
Show on Map
With a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. This luxury property is 6.2 mi (10 km) from North Beach and 10.7 mi (17.3 km) from Tortuga Beach.Show More
We Price Match
hotel overview picture
4.4/5Very Good·Great Location
Good service, great restaurant
Amenities
Beach VolleyballParkingFreeLibraryRestaurant24-Hour Front Desk
All Amenities
Surroundings
Airport: Cancún International Airport
(28.5 km)
Landmarks: Playa Amada
(320m)
Landmarks: Sailing Máre
(460m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Finest Club Junior Suite with Ocean View Non smoking
6

Finest Club Junior Suite with Ocean View Non smoking

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Finest Club Junior Suite with Pool View Non smoking
7

Finest Club Junior Suite with Pool View Non smoking

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Two-Story Rooftop Terrace Suite with Plunge Pool Non smoking
4

Two-Story Rooftop Terrace Suite with Plunge Pool Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite with Private Pool Non smoking
3

Junior Suite with Private Pool Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Swim-Up Suite Non smoking
4

Junior Swim-Up Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool Non smoking
6

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Swim-Up Suite Non smoking
6

Excellence Club Junior Swim-Up Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Suite with Pool View Non smoking
6

Excellence Club Junior Suite with Pool View Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Suite with Ocean View Non smoking
7

Excellence Club Junior Suite with Ocean View Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Finest Club Junior Swim-Up Suite Non smoking
6

Finest Club Junior Swim-Up Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite with Spa or Pool View
4

Junior Suite with Spa or Pool View

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
6

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Finest Club Family Suite
6

Finest Club Family Suite

1 King bed and 2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Suite
4

Family Suite

1 King bed and 2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Family Pool Suite
3

Family Pool Suite

1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Hide Room Types

Guest Reviews(102)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 28, 2022
Good service, great restaurant
Original TextTranslation provided by Google
7‍7‍D‍e‍m‍e‍t‍e‍r
April 12, 2022
Be sure to live in a more expensive room type, so that the service in it will be better, you can eat and drink casually, the sanitation environment is very good, and the room services are also 24 hrs
Original TextTranslation provided by Google
E‍d‍u‍a‍r‍d‍a
April 17, 2024
One of the best all-inclusive resorts we've ever stayed at. It's clean, walkable, safe, and simply gorgeous. My daughter had an absolute BLAST in the kid areas, and mommies were able to enjoy our private pool while baby napped. A fantastic way to relax and unwind. Could not recommend it more.
J‍u‍a‍n‍ ‍A‍n‍t‍o‍n‍i‍o
April 17, 2024
The attention to the guest
Y‍u‍s‍o‍r‍ ‍G‍h‍a‍s‍s‍a‍n
April 17, 2024
Very nice and friendly staff
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2024
Excellent stays in the past 2018, 2021, and 2022. We are planning to stay in 2 weeks. The service prior to our upcoming trip is not the same. 1. Rewards program has been paused as its “undergoing a system change”. Since 2022! I am unable to speak to anyone who is versed in the rewards program. I am unable to get credit for 2 of my past stays and thereby unable to partake in the benefits associated with it. I also asked about the criteria’s that need to be met for each level. I was told levels don’t have any criteria’s, an account is updated on a whim. Excuse me, what? 2. We are eligible for a Free Room upgrade at check in per our rewards level. This means an upgrade to the next level of room type not an upgrade to club for the same type of room (different from what I’ve been told in the past). The next upgrade level for our room would have 1 less bed! Make it make sense! 3 . We have various friends families joining last minute. 16 people all together now. They said large group reservations only. Come to find out only if we had booked as a group. This is quite frustrating given that we’ve had much more knowledgeable and accommodating service in the past. It seems like they are cutting back on the above and beyond personal service and customer retention.
D‍i‍a‍n‍e
April 17, 2024
Service et personnel 8/5 Mentions spéciales pour leur service exceptionnel (plus que 5 étoiles) à o Enrique à la réception, pro actif, efficace, offrant un excellent service même au delà de ses fonctions o Francesco le bellman toujours souriant et accueillant o Monica , la manager des restos o Fernando et Edouardo à la plage section club excellence o Carlos le serveur de la plage o Lety, avec son beau sourire toujours, au resto Domo et Insieme o Abenamar au restaurant Dukes o Efrain au resto Domo o Rudy le super manager du resto Shoji et la serveuse Luisa o Malheureusement je n’ai pas son nom mais l’homme de chambre qui reproduit des animaux en serviettes nous a séduit chaque jour avec ses œuvres et le ménagé était toujours impeccable. o o Le seul bémol : un « trainee » s’est occupé de notre accueil. Nous suggérons que les « trainees » soient accompagnés lors de leur tache car nous n’avons reçu aucune information sur le resort, les services, les options, la plage, les installations ...Rien sauf de nous dire de télécharger l’application. Une chance Francesco (bell man) nous avait donné un survol en amenant nos bagages. Je devais avoir un surclassement de chambre qu’il n’a pas effectué, a supposémement inscrit une note au représentant ******* pour qu’il s’en charge mais personne ne nous a jamais contacté à cet effet ou fait un suivi.
Translate
E‍ ‍M‍e‍g‍h‍a‍n
April 16, 2024
Lovely spot. Very clean, excellent food, lots to do. Most of the staff were very friendly. Only suggestion for improvement is to open the buffet for lunch earlier for the families with kids.
T‍h‍i
April 16, 2024
Finest Resort exceeded all expectations! From the moment we arrived, the service was impeccable. Special shoutout to Margarito at the buffet for his exceptional service - he truly went above and beyond to make our dining experience memorable. The resort itself was stunning, with luxurious amenities and breathtaking views. Can't wait to return!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 2015
  • Number of Rooms: 451
With a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. This luxury property is 6.2 mi (10 km) from North Beach and 10.7 mi (17.3 km) from Tortuga Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 10 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include concierge services, babysitting (surcharge), and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Lizo, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 2 poolside bars. A complimentary full breakfast is included.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Sam? This property has 16996 square feet (1579 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.

Make yourself at home in one of the 450 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportCancún International Airport
Distance to Airport28.49KM
Average Price FromCAD733
Hotel Star Rating5