AC Hotel Istanbul Macka Reviews

The hotel service and reception is fantastic

Very good location and there is nearby supermarkets and good restaurants!! The hotel staff is attentive and very polite!

Good service and clean

We stayed in the same hotel for the second time and are very satisfied, also the cleanliness TOP

Overall, it's okay. I have a few feelings that I want to share. The hotel is not big and there are no supporting facilities. The lobby bar, restaurant, and terrace are connected together, and the space is not large, and there is no signboard, but when we planned to have breakfast in the lobby bar, the restaurant manager asked us to sit back in the restaurant. The service attitude of the restaurant waiters was very good. The water temperature in the guest room is very unstable, sometimes cold and sometimes hot, especially when taking a shower. I am the engineering director of a five-star hotel. I wanted to check their water supply system. I mentioned it to the restaurant manager. Requested, but got no reply with permission. The sanitation of the guest room is average, the faucet was not wiped clean, I cleaned it myself (see picture). One call in the morning after running out of shower gel and two calls in the evening to get it delivered.

The hotel is very good, the toiletries are high-end and organic. Although the location is convenient, the climb is tiring. The only problem is that the hotel did not cancel the credit card authorization for the deposit after check-out. I only found out when I went home and looked at the bill. I called and emailed the hotel and the response was quick, but it took two weeks for the deposit refund to be completed.

Clean environment, good

Not bad, I thought it would be good

very clean very beautiful

Pretty small rooms and the bathroom is practically in the room, alone ok but not with a companion. Super good location, a bit on the slope. Modern not very old hotel.