Beyazıt, Mimar Kemalettin Mah. Ordu Cad, Sekbanbaşı Sk. No: 1, Fatih, Istanbul, 34130, TürkiyeView Hotel Details
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Edition Old City Hotel Guest Reviews
4.1/5
Very Good
146 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.0
Cleanliness4.2
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All reviews(146)
Positive reviews(136)
Reviews with photos/video(29)
Awesome stay(57)
Friendly owner(41)
Clean and tidy(29)
Convenient location(26)
Delicious breakfast(25)
Easy to get around(16)
Average sound insulation(12)
Close to scenic area(12)
Negative reviews(10)
Basher&Nermeen
Standard King Room
Stayed in Aug 2024
Family
42 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Very nice and clean hotel with very friendly staff we love it and we will definitely be back
Response from Property: Dear Basher&Nermeen, I would like to thank you very much for choosing to stay at Edition Old City Hotel and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to İstanbul and we will have the pleasure of welcome you again in the nearest future. Sincerely,Hayrullah Özmen General Manager
Cheng Ieng
Economy King Room (No View)
Stayed in Jul 2024
Solo travelers
1 review
3.0/5
Posted on Jul 11, 2024
The hotel was fair. However, the soundproof is not very good as I can hear the sound outside the corridor of people talking and the prayer sound outside. The breakfast though have limited choices but the taste of the food is fair. Also, it is required to check out before 12 which is a bit rush for me( I got a call to require me check out now in the hotel room while preparing to move out before 12)
Response from Property: Dear Cheng,I would like to thank you for your comments regarding your stay at Edition Old City Hotel. We are sorry to hear that your stay did not meet your expectations at Edition Old City Hotel, we strive to exceed our guest's expectations. Your feedback has been passed along to the staff, so I can assure your that we will take your concerns very seriously.Sincerely,Hayrullah Özmen General Manager
Manyi LI
Standard Twin Room
Stayed in Nov 2024
Business travelers
8 review
2.0/5
Posted on Nov 11, 2024
English Review:
“We hadn’t even checked in, and the receptionist was already pressuring us for a review, asking us to mention his name and give five stars, claiming he had upgraded our room. However, the room was in terrible condition: the hairdryer was broken, and the water was cold. They didn’t solve any of these issues, so for two nights, we had to go to sleep with wet hair in a cold room. Absolutely disappointing, and I wouldn’t recommend it at all. Beware.”
Spanish Review:
“Ni siquiera habíamos hecho el check-in y el recepcionista ya nos estaba presionando para que dejáramos una reseña, pidiéndonos que mencionáramos su nombre y le diéramos cinco estrellas, diciendo que nos había mejorado la habitación. Sin embargo, la habitación estaba en pésimas condiciones: el secador estaba roto y el agua salía fría. No solucionaron ninguno de estos problemas, así que durante dos noches tuvimos que dormir con el pelo mojado en una habitación fría. Absolutamente decepcionante, no lo recomendaría para nada. Cuidado.”
Response from Property: Dear Manyi;I would like to thank you for your comments regarding your stay at Edition Old City Hotel. It is disheartening to know that your experience with us was less than favorable during your stay. Please allow me to apologize on behalf of our team for the inconvenience you endured, and assure you that this situation is not indicative of the standards we want to be known for, or strive to provide. We place great value in your continued relationship with Edition Old City Hotel; and would be very happy to welcome you back. Looking forward to welcome you back to give you the experience and excellent service you deserve. Sincerely, Hayrullah Ozmen General Manager
S Gurnick
Deluxe Twin Room With Balcony
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Loved this hotel excellent location right next to the bazaar, the balcony room was amazing staff were super nice and breakfast was perfect. Thank you
Response from Property: Dear S Gurnick, I would like to thank you very much for choosing to stay at Edition Old City Hotel and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to İstanbul and we will have the pleasure of welcome you again in the nearest future. Sincerely,Hayrullah Özmen General Manager
Jietnee
Standard Twin Room
Stayed in Apr 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on May 1, 2024
Strategic location, near to the metro. Staff there basically don’t really smile. Room kinda small. To Asians: take note that the air conditioner is warm air not cold air
Response from Property: Dear Jietnee, I would like to thank you very much for choosing to stay at Edition Old City Hotel and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to İstanbul and we will have the pleasure of welcome you again in the nearest future. Sincerely,Hayrullah Özmen General Manager
Hussam
Family Room (1 King Room + 1 Twin Room)
Stayed in Aug 2024
Travel with friends
16 review
3.2/5
Posted on Aug 14, 2024
I won't visit again to be honest.. They have a family room and they charge for any number past two guests which doesn't make any sense..
The family room have space for 4 ppl
Response from Property: Dear Hussam,First of all, thank you for choosing to stay at Edition Old City Hotel. We apologize about the confusion however you have booked the family room correct but you selected that it will be only for one person occupancy which is not the same price as booking the room for 4 person occupancy. That is why when you arrived with extra people we had to charge extra for the difference. We hope that you have understood us and there is no more confusion. We would love to accommodate you once again in our hotel and we hope that this time you will find your stay enjoyable.Sincerely,Hayrullah Özmen General Manager
Peggy0289
Standard Twin Room
Stayed in Aug 2024
Couples
4 review
3.2/5
Posted on Aug 5, 2024
The breakfast and cleaning are good. The toilet towels should need some upgrade—they are too old to feel clean. Otherwise, nice staff.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to write about your experience at Edition Old City Hotel . We really appreciate your feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team members were able to provide you excellent service. However, we are sorry to hear that your stay did not meet your expectations at Edition Old City Hotel, we strive to exceed our guest's expectations. Your feedback has been passed along to the staff, so I can assure your that we will take your concerns very seriously. We are honored that you choose Edition Old City Hotel, and we look forward to welcoming you again. Best Regards ,Hayrullah Özmen General Manager
Yuen Ting Monique
Deluxe King Room With Balcony
Stayed in Apr 2024
Solo travelers
12 review
3.5/5
Posted on Apr 11, 2024
location not bad, amazing beautiful view!
Response from Property: Dear Yuen Ting, I would like to thank you very much for choosing to stay at Edition Old City Hotel and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to İstanbul and we will have the pleasure of welcome you again in the nearest future. Sincerely,Hayrullah Özmen General Manager
Le bon
Economy King Room (No View)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 30, 2024
good vib’s
Response from Property: Dear Le Bon, Thank you very much for taking the time to write about your experience at Edition Old City Hotel . We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team members were able to provide you excellent service. We are honored that you choose Edition Old City Hotel, and we look forward to welcoming you again. Best Regards ,Hayrullah Özmen General Manager
Peter Robert
Standard Twin Room
Stayed in Jun 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 20, 2024
Nice small hotel in the old city of |Istanbul.
Very helpful staff and good selection of foods at breakfast.
Response from Property: Dear Valued Guest, Thank you very much for taking the time to write about your experience at Edition Old City Hotel . We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team members were able to provide you excellent service. We are honored that you choose Edition Old City Hotel, and we look forward to welcoming you again. Best Regards ,Hayrullah Özmen General Manager
PNovit4
Standard King Room
Stayed in Oct 2023
Family
7 review
3.0/5
Posted on Oct 30, 2023
Location is good, near Grand bazaar but entrance is hidden in the backstreet, very small and difficult for taxi to enter. Room is very small, almost impossible to move around, bathroom was tiny, but clean. Breakfast is good , staffs in restaurants were very helpful. Housekeeping staffs were very kind and helpful. The receptionist who works in the morning was nice, the bellboys were helpful too and kind but the tall receptionist who works in the evening was so arrogant and rude. I cant borrow adaptor even just for 1 hour., can only buy it as he sells it. Need a taxi to airport he said can only use hotel car which cost 2x than normal taxi, didn't offer any other option. Kinda rude. I was supposed to get complimentary late check out included in my rate room but was asked to check out in the morning. The pillow weren't so good so I requested extra pillows.
Response from Property: Dear Guest;I would like to thank you for your comments regarding your stay at Edition Old City Hotel. It is disheartening to know that your experience with us was less than favorable during your stay. Please allow me to apologize on behalf of our team for the inconvenience you endured, and assure you that this situation is not indicative of the standards we want to be known for, or strive to provide. We place great value in your continued relationship with Edition Old City Hotel; and would be very happy to welcome you back. Looking forward to welcome you back to give you the experience and excellent service you deserve. Sincerely,Hayrullah Ozmen General Manager
Saman Al jaaf
Economy King Room (No View)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
I’m very good service thank you for your service. Very clean.
Response from Property: Dear Saman, Thank you very much for taking the time to write about your experience at Edition Old City Hotel . We really appreciate your excellent feedback. We strive to deliver genuine hospitality from the heart and we are so pleased to hear our team members were able to provide you excellent service. We are honored that you choose Edition Old City Hotel, and we look forward to welcoming you again. Best Regards ,Hayrullah Özmen General Manager
Arturo
Standard King Room
Stayed in Sep 2023
Family
7 review
4.7/5
Amazing
Posted on Sep 26, 2023
Hotel was confortable and staff really friendly. Easy to get to the main spots in the old town and Beyoglu by tram. Breakfast selection was quite big and included in the price.
However Trip.com indicated the hotel might receive is with fruits but the Hotel Management doesn’t have any idea of these deals.
Response from Property: Dear Guest, I would like to thank you very much for choosing to stay at Edition Old City Hotel and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to İstanbul and we will have the pleasure of welcome you again in the nearest future. Sincerely,Hayrullah Ozmen General Manager
Negar Zamanfar
Standard King Room
Stayed in Mar 2024
Couples
3 review
4.2/5
Very Good
Posted on Mar 12, 2024
The rooms was small. the towels were really old and damaged, the breakfast was good. The reception was kind of annoying trying to be too much friendly but this is my personal preference, some could find it nice.
Response from Property: Dear Negar,I would like to thank you for your comments regarding your stay at Edition Old City Hotel. We are sorry to hear that your stay did not meet your expectations at Edition Old City Hotel, we strive to exceed our guest's expectations. Your feedback has been passed along to the staff, so I can assure your that we will take your concerns very seriously.Sincerely,Hayrullah Özmen General Manager
KimHari
Deluxe Twin Room
Stayed in Apr 2024
Couples
11 review
3.7/5
Posted on Apr 27, 2024
Friendly staffs. Room cleaning show some cautious to upgrade. Dusts and hairs on bed
Response from Property: Dear KimHari,I would like to thank you for your comments regarding your stay at Edition Old City Hotel. It is disheartening to know that your experience with us was less than favorable during your stay. Please allow me to apologize on behalf of our team for the inconvenience you endured, and assure you that this situation is not indicative of the standards we want to be known for, or strive to provide. We place great value in your continued relationship with Edition Old City Hotel; and would be very happy to welcome you back. Looking forward to welcome you back to give you the experience and excellent service you deserve. Sincerely,Hayrullah Özmen General Manager