Onyado Sakaya

The inn and the customer service were terrible. Even when a cockroach appeared in the room, there was no apology, so I checked out without staying. The following is a long story, but please forgive me. . ==== [Arrival] ================= This is the type of inn where you park your car in front of the entrance and hand over the key. When you arrive, you put your hand on the open window and say "Welcome." You then reach into the car, bang on the front part, and are told, "Put your car keys here, take your luggage and get out." If you do as instructed, you will be guided inside, but you will have to take your eyes off the car with the keys still there. What is the security awareness like? . ==== [Check-in] ================= You will be guided to the sofa and another person will check you in. There is no choice for dinner and breakfast, as the time is specified by the other party. By the way, dinner was at 6pm and breakfast was at 8am. . I was told that the Shirafuji no Yu bath could be reserved for private use, so I asked, and was told that it would be for 30 minutes starting 15 minutes after check-in. . Before being shown to my room, I was told that the hotel was a favorite of Taro Okamoto and Akira Kurosawa. My room was on the 5th floor, and there were a lot of bugs on the light when I got off the elevator. It's not an amount that can accumulate in a year or two. It would be better to clean it at least once a season. . The floor was full of stains. There were mysterious holes in the walls and ceiling in places. The toilets on the floor are Japanese style for both men and women. . ====[Room]================ The refrigerator is turned off. You have to turn it on yourself. There are no drinks in it, but the old automatic charging frame is in the way. In reality, only the door and freezer function parts can be used. *You can get an idea of ​​what it's like by googling "automatic charging refrigerator". . The only towels provided are hot water towels and bath towels. If you need towels for the bathroom, you will be charged. . There are yukatas, but no tabi socks. You will have to wear sandals on your bare feet, so if you are concerned about this, please bring your own socks. . The toilet in the room is Western-style, but the washlet cannot be used. Even if the water pressure is strong, the water only trickles out. . There is no WiFi. There is only one free outlet. . For some reason, there was a fan outside the room that was not working. . ====[Food]================= There is no menu. There is a photo frame with the drink menu on the table. . I had the wasabi hot pot course. When I sat down, the proprietress? came to explain, scooped up the soup from the hot pot, poured it into a spoon without my permission, and said, "Please try drinking it as it is first." You cannot start eating unless you drink it and listen to the details of the hot pot. . The order of eating is also specified. What surprised me was that I was told to eat the hot pot before the sashimi. "You may want to eat the sashimi first, but please eat the wasabi hotpot first." . As we were eating the aperitif, hors d'oeuvres, and hotpot, the salad arrived. (I wish they had brought the salad first...) . When we had finished eating the ingredients in the hotpot, they recommended that we make rice porridge with the remaining soup and served it to us. Since there was only a little soup left, we thought it would boil over, so we turned the heat off, but they said, "We'll keep it on low heat," and turned it back on, so we quickly made the rice porridge and ate it. Around this time, they served us miso soup and dessert (mizu yokan). . Did you notice? At this stage, we hadn't eaten the sashimi yet... It was completely dry. It would have been a big mistake to do as we were told. Even if you are told to eat in a specific order, it's better to eat in the order you like. . ====[Bath]================= There is no body wash or soap in the private bath, so you are told to go to the large public bath before using it. And when you go to the large public bath, you need to call the front desk. The lights are off to save energy, so the lights come on when there is a phone call. . You cannot take a bath for one hour from 23:30 to 0:30. Men and women switch roles at this time. . I went to the "Omansan Bath" around 22:30. There is an air conditioner and an electric fan, but neither is working. The air is still and ventilation is insufficient, so the changing room is humid and damp. . There is MUJI oil cleansing, lotion, and milky lotion on the sink in the changing room. In the corner of the washing area, there is Ichikami and Diane shampoo. It is not clean, with dirt and mold, but the quality of the water is good. The temperature is hot. . When I left at 23:10, there was a sign at the entrance saying that it was being cleaned. It says that you cannot enter from 23:30 onwards, so you have to stick to the time. . ====【Futon】================ This is what they call a rice cracker futon. It's for people who like to sleep on a hard floor. The duvet was feathers. . ====【Cockroach incident】================ Around 11:40pm, when I was about to go to bed, a huge adult cockroach appeared in my room. . I called the front desk and told them about it, and they replied with an annoyed look on their face, "Oh... I'll be there then." . They appeared with spray and a towel, and when they saw it in the upper corner of the room, they said loudly to themselves, "This one's going to run away 100%. Don't let it run away," and sprayed it. They caught the cockroach that was falling and trying to escape with a towel with a practiced look, said "Yes, thanks," and tried to leave the room. . They didn't apologize at all, and just had an attitude of "It's okay because I caught it." . I couldn't stand the bad attitude and asked "Can I check out now?" and she replied in surprise, "Huh...? I'll see, I'll ask." A little while later, the front desk called and said cheerfully, "It's okay to check out!" I was so shocked that I couldn't stop myself... . When I packed my luggage and went to the front desk, the car keys were left there. *The car is in front of the entrance Not knowing if it was okay to leave, I waited, and a plump woman appeared from the back and said, "Oh, here are the keys. Thank you." . When I loaded my luggage into the car and was about to leave, she said, "We are giving out sweets to women only on the way out," and for some reason she gave them to my husband. She said, "It's only for women. Sorry, it's only for women..." about three times. My husband didn't really want any of them lol By the way, the sweets were just candy. . ====【Finally】================= I thought it was a good old traditional inn, but it is old and dirty, clinging to its past glory. They don't take measures to exterminate pests, and the cleaning is not good. The accommodation and the customer service are the worst. . This time I used it with a hotel voucher. I also received a catalog gift (an expensive one worth just under 34,000 yen) as a gift for a wedding.