1163 Shuzenji, Izu City, Shizuoka Prefecture, 410-2416, JapanView Hotel Details
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Oni No Sumika Guest Reviews
4.7/5
Amazing
27 review
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Location4.7
Amenities4.6
Service4.6
Cleanliness4.8
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Whosleah
Japanese-style Suite With Open-air Bath (Saga)
Stayed in nov 2024
Family
3 review
2.8/5
Posted on 27 nov 2024
It has some features, but the soundproofing and lightproofing are average. You can hear the sound of rain, and the second-floor bedroom is a little bright at night. I booked two rooms with my family. Unfortunately, there was no hot spring outside the villa, and there was no place to drain the water. Because my family was tired from the flight and there was a communication barrier, we didn't take a bath. Overall, I was a little disappointed.
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Whosleah
Japanese Style Room with Open-Air Bath (Arashiyama)
Stayed in nov 2024
Family
3 review
4.0/5
Very Good
Posted on 27 nov 2024
Those with children need to note that children under 12 years old are not allowed to enter the restaurant. Other places are pretty good, but communication is still difficult. The characteristics are quite obvious.
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Guest User
Japanese Style Room with Semi-open-air Bath (Yamashina)
Stayed in nov 2024
Travel with friends
1 review
1.0/5
Posted on 1 dic 2024
Don't go, save as many as you can!
The price is 5000+, the service and hygiene are very poor!!!
First of all, it's about the service
I contacted the hotel through Xiaohongshu a week before check-in to inquire about the hotel's pick-up service. The customer service created a WeChat group and introduced me to the on-site person in charge, Yamada, and said that I could inform the pick-up time on the day of arrival. From then until the day of check-in, the person in charge ignored me.
On the day of check-in, I informed the WeChat group that I needed to make an appointment for the pick-up service at 10:42. 10 minutes later, Yamada spoke in the group for the first time, saying that the pick-up service starts at 12:00 and cannot be provided in the morning. I immediately expressed dissatisfaction: 1. Why didn't you inform me in advance if the pick-up service was not provided in the morning? 2. The hotel check-out time is 11:00 the next day, and the drop-off service can be provided. Why can I drop off in the morning but not pick up?
After I expressed my dissatisfaction, Yamada said that he could reimburse the cost of taking a taxi to the hotel, and then said that he could drive to pick us up by himself. We finally waited for Yamada who was late at the wrong exit that Yamada pointed to. Then my friend and I followed him with our suitcases. Halfway through, he remembered to take our suitcases.
After arriving at the hotel, we stored our luggage and went out for a walk. In the afternoon, after Yamada told us that the room was ready, we returned to the front desk (there was only one person at the front desk). The front desk lady took us to the room, and we followed her and dragged two suitcases on the uneven stone road to the room (why not put the suitcases in the room for the guests in advance?). The front desk lady introduced the facilities in the room stiffly.
So far, we have not seen a smile on the faces of Yamada and the front desk, and the experience is extremely poor!
The second is about hygiene
1. When I was about to go to bed at night, I found that there were many hairs on the sheets, some long and short, straight and curly, black and golden, which was outrageous! I seriously suspect that one guest was not changed.
2. At least 5 spider webs were found in the room, and the cleaning was not careful enough, which affected the check-in experience.
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6/7
Response from Property: 尊敬的客人,感謝您入住鬼之棲酒店。感謝您的意見,我們會努力改進和提高。關於接送服務,我們客服團隊和現場團隊沒有溝通好,給您造成了困擾實在非常抱歉。因為酒店客流劇增,現在的客人數量已經遠遠超過了我們的接送能力,目前我們建議客人自行打車到酒店。謝謝!
Guest User
Japanese Style Room with Open-Air Bath (Shimogamo)
Stayed in nov 2024
Family
8 review
5.0/5
Outstanding
Posted on 8 dic 2024
The hotel is newly opened in the local area. The toiletries are very good. It is purely Japanese style and has a strong atmosphere. It feels like traveling through time. I will definitely stay for a few more days in the future. The only disadvantage is that it is a little longer to walk to the scenic spot than other hotels, and it takes a small slope. But if you are on a leisure vacation, you can completely ignore it. In fact, sitting in the hotel is also a kind of enjoyment.
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Guest User
Japanese Style Room with Semi-open-air Bath (Yamashina)
Stayed in ago 2024
Family
3 review
5.0/5
Outstanding
Posted on 28 ago 2024
I am very entangled whether to write this review. Because I am a little reluctant. I give the Treasure Ghost Hotel 5 points because the full score is only 5 points. This trip to Mount Fuji Izu has experienced the unique style of the Japanese countryside, and the stay at the Ghost Hotel put an exclamation mark on this trip. I would like to call it the soul of the standard service of Japanese hotels. Whether it is the room, service, hygiene, courtyard landscape and hot spring ♨️ atmosphere, it is at the top. The hotel has just opened for a year, and it is estimated that it will become a place for Internet celebrities to check in in the future, and it will be difficult to book at that time. It may be due to the off-season. There are only three of us staying in the whole hotel. Yamada-san from the hotel reception department greeted us and provided warm Chinese service throughout the whole process. The breakfast was even more ceremonial with the banquet cuisine. The platter was exquisite and dazzling, and the service was not to mention. It was really cool to book the venue. The only flaw is that there was no dinner this time because the chef was on vacation. Directly on the picture~ With Yamada's WeChat, I hope to stay in the store in the future. See you later.
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6/13
Guest User
Japanese Style Room with Semi-open-air Bath (Yamashina)
Stayed in sep 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on 20 sep 2024
I booked the hotel specifically for the evening kaiseki cuisine. I read reviews on Ctrip saying that dinner was included, but when I booked, there was no option to include dinner. But Ctrip replied that it was okay to add it when I arrived. As a result, I thought I should ask one day in advance. Now, when I asked, I was told that I needed to book three days in advance. Ctrip also told me that I had to book three days in advance for the two free transfers mentioned in the reviews. Why don’t you write it in the introduction? When I arrived at the store, I asked if I could add money to have dinner, but it was not possible. I had to book in advance. I said that I had told Ctrip about it, and the store showed me the c-trip page. The list that Ctrip gave me was room only. I was really speechless. There was nothing to eat in this place. It was not good no matter how I arrived. The hotel was not cheap. There was no one at the front desk who could speak English. They just couldn’t speak English at all. I couldn’t understand the most basic words. The hotel service was okay. Later, a guy who could speak a little Chinese came and helped me order takeout. There was food (because it was raining heavily that day and I couldn’t go out). But I came all the way from Tokyo and the experience was really average. The hot spring pool in my room is also very small, about 1.5 square meters? ... Oh. I went to Kikuya the next day. I personally think it is much better. This hotel has no public facilities, just rooms. It is recommended to book good food and shuttle bus three days in advance. If you forget or don't make it, forget it and change hotels. By the way, this hotel is a three-star hotel on Googlemap. Although Kikuya next door is old, it is at least a four-star hotel...
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Response from Property: Dear guest, thank you for staying at Oni no Susukino Hotel. Thank you for your comments, we will work hard to improve and enhance. Regarding meals, due to the small scale of our hotel, we cannot stock, and the chef needs to prepare the ingredients 2-3 days in advance to ensure the freshness of the dishes. Please understand.
applesong
Japanese Style Room with Semi-open-air Bath (Kiyomizu)
Stayed in jul 2024
Family
24 review
4.7/5
Amazing
Posted on 19 jul 2024
All are very good and the service is very professional. The food and beverage appearance is very beautiful. The hot spring in the room is very romantic. All is well. Worth recommending.
The hotel is considered a new hot spring hotel, but there is still a bit of a damp smell when you enter. This is probably a natural phenomenon that is difficult to overcome.
A bit far from the station. It's most convenient to arrive by car.
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Guest User
Japanese Style Room with Semi-open-air Bath (Yamashina)
Stayed in jun 2024
Family
14 review
5.0/5
Outstanding
Posted on 7 jun 2024
The transportation is a little inconvenient, the environment is very good, and the food for two meals in one hotel is amazing.
The dinner lasted almost two hours. The utensils were exquisite, the taste was delicious, and the service was perfect. I felt it was worth the price.
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Dingdingdingdingdingding
Japanese Style Room with Semi-open-air Bath (Yamashina)
Stayed in abr 2024
Couples
1 review
5.0/5
Outstanding
Posted on 27 abr 2024
Kawabata Yasunari mentioned Shuzenji Hot Spring three times in his short story "The Dancing Girl of Izu". Before leaving for Japan, we decided to join Onizu's one-stop, two-dining trip in the second half of our wedding trip. One was to experience the traditional Japanese bathing culture, and the other was to relieve fatigue during the first half of the trip.
Departing from Tokyo, take the Sanyo Line to Mishima and transfer to the hot spring town of Nakaizu in three hours. Different from the busy city, the gurgling water, gentle breeze and the breath of nature make people feel very comfortable as soon as they get off the car. The hotel has been waiting at the station in advance. The driver introduced us to the attractions to visit, the room to stay in (we booked Yamashina, we can check Qingshui later to see if we want to change) and dining arrangements. He was humorous and humorous. Makes the transfer journey very pleasant and short.
In terms of service, the whole process was meticulous. There was a man at the front desk who could speak Chinese, and the check-in was very smooth. At the same time, I noticed that the driver made a special explanation to the front desk after learning that we were traveling as a newlyweds. So I am very grateful for the "killing" provided by the hotel, including flowers, two free drinks of your choice, and desserts after the meal.
In terms of rooms, the entire hotel is very elegant. After comparison, although Qingshui's hot spring pool is larger, we prefer the room type and mountain view of Yamashina. Combined with the Zen-like decoration design and furniture arrangement, we thoroughly enjoyed our hot spring trip.
In terms of catering, whether it is dinner or breakfast, kaiseki cuisine is very exquisite. While experiencing the fresh delicacies of the season, you can feel the chef's understanding and attainment, pursuit and ingenuity in terms of taste, ingredients, appearance, etc. You are only forty years old. Very young and powerful.
In terms of environment, we went for a walk around the town before checking in at two o'clock. Wasabi is a local specialty. You can take away wasabi plants when eating soba noodles and taste wasabi-flavored ice cream. It's special here. We recommend the soba noodles from Zenji Aki (refreshing and delicious) and the ice cream from Hirono (there is a foot bath next to it, so you can soak your feet and enjoy the air while eating desserts).
Overall, this hot spring trip has become a very good memory for us, and we look forward to having the opportunity to come again in the future.
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Zhangsanmu
Japanese Style Room with Semi-open-air Bath (Yamashina)
Stayed in abr 2024
Couples
1 review
5.0/5
Outstanding
Posted on 11 abr 2024
Izu City "Oni no Habitat" next to Shuzenji Temple
A hotel that you will come back to again even after crossing thousands of mountains
Pure and authentic Japanese cultural experience
The perfect fusion of nature and architecture
Two meals with kaiseki, lots of surprises
My favorite hotel so far, bar none
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6/9
Guest User
Japanese Style Room with Open-air Bath (Shimogamo)
Stayed in feb 2024
Travel with friends
37 review
5.0/5
Outstanding
Posted on 25 feb 2024
The rooms are well organized and very comfortable to use. The bedding quality is good and the service is very attentive and responsive. The hot spring is in the room, which is very convenient. Although the hotel is not big, the courtyard is simple and exquisite, especially the catering is very good. , each dish is freshly cooked, hot, the ingredients are fresh, and the taste is delicious. It is one of the best hotels I have ever stayed in.
The photos I took casually do not reflect the smell of the hotel. Please explain.
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VViola7
Japanese Style Room with Open-air Bath (Kurama)
Stayed in feb 2024
Family
48 review
5.0/5
Outstanding
Posted on 21 feb 2024
It's a top-notch private hot spring hotel. The environment, service, and hotel supplies are all top-notch. The dinner was especially delicious!
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6/8
Meiliyuner
Japanese Style Room with Open-air Bath (Shimogamo)
Stayed in dic 2023
Family
11 review
5.0/5
Outstanding
Posted on 27 dic 2023
Awesome? Needless to say, the service is extremely considerate. Dinner was amazing! Definitely a kaiseki ceiling. Very sophisticated and stunning. What a beautiful hot spring hotel! Definitely worth it! Big recommendation! This is where Izu wants to live!
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6/8
Anonymous User
Japanese Style Room with Open-air Bath (Kurama)
Stayed in nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on 24 nov 2023
The room is large and comfortable, and the temperature of the pool in the courtyard is very comfortable. The included meals taste great and come with many unexpected combinations, making you super filling. There was a staff member who spoke Chinese and helped answer a lot of questions.
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Manmanwangyue
Japanese-style Suite With Open-air Bath (Saga)
Stayed in sep 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on 19 sep 2023
The hotel facilities are very new, the courtyard design is very original, and the things used are of high quality.
It is located in a secluded area of Izu, with mountains behind it. But Izu is not that big to begin with, so there is no problem of inconvenient transportation.
In the dead of night, with the stars and moon hanging high in the sky, listening to the sound of water flowing through the hot spring pool in the backyard and looking at the Oriental garden, you can instantly appreciate the beauty of wabi-sabi in Japanese culture.
The service is very good, not the routine of a mature five-star hotel, but full of sincerity. The clerk, Mr. Yamada, can speak relatively fluent Chinese. The young man graduated from the Chinese Department of Kokushikan University and is very honest.
This is the best hotel I have stayed in during this trip to Guandong. The name of the store is a bit confusing, but after experiencing it, it is a literary film, not a horror film.
After two nights in a crappy hotel in Hakone, I only stayed here for one night and regretted not staying here for three consecutive nights. I will most likely stay here if I have the opportunity to come to Izu in the future.
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Response from Property: thank you for your support! Your recognition is our greatest motivation. Onizhiqi will continue to work hard to provide the best experience for our guests.