Hotels Near Masjid Darussalam, Rooftop Pasar Kebayoran Lama in Jakarta

Once, I told you this is not the first time to stay in this hotel. I always choose this hotel because the location close everywhere, and I think for the cleanliness good enough. But Idk why I never get ‘’THE BEST SERVICE” from reception. They are really unfriendly, especially ‘’Erika’’ as I said, this is not my first time staying at this hotel. and I often meet her. but I've never seen her smile. unfortunately when someone stays in a hotel what is expected is a good service, right?? But you didn’t get what you expected here. Let me tell you my bad experience. I stayed in this hotel for 2 night. The first day I checked in, I got room 1501, and the air conditioner was problem, then I Asked reception to move, and I moved to 901. Again, the bed not balanced ”jomplang''. You can check one of the bed from 901 (twin bed). And I moved again to 910. The room was ok But….. u know??? On second day I extended my room, and I asked to move to another room even with same type (twin bed) reception said their are fully booked. But, I checked on travel agent (agoda, booking.com, traveloka) THEY STILL HAVE ROOM. What you think??? They are was lie to me. One of my question is, why you didn’t allowed me to move when I extend? If you said your hotel was fully booked, and high occupancy, you couldn’t give early check in to guest. But when I came to reception to update my key around 12.00, I saw the guest can check in at the time. How come??? Waaiiittt… not only that, When I called to reception (erica) I asked her to clean my room and join my bed due to they didn’t allowed me to move and they said Queen bed was fullbooked. And she said YES. But when I left hotel around 3pm on Saturday, feb 26. I put make up room sign on my door knob, and I see housekeeping In the front of 901 he’s still cleaning that room. Then, I came to reception to payment my room, and extend my key. When I came back to hotel around 23.00, I really feel tired. and I really want to take a rest when I arrived to my room. And TARAAAA…… it’s really suprisingly, they are really SURPRISE ME. MY ROOM STILL DIRTY AND UNTIDY. I asked to reception why they didn’t clean my room? I asked to move and ofcourse she said full. Then she offer me, housekeeping will come to clean my room. And ya, there is no another choice. I said okay, just do it right now. Again again and again, no one comes to my room after 20 minutes I'm going to reception and met with indah but she's just listened what I said, unrespectful, unresponsif. I have to wait 20 minutes for housekeeping come to my room and ofcourse I need to wait him to clean my room. I asked indah to confirmed to me why this case happened? Guess what?? No one confirmed to me. The last, no apologize from reception when I checked out. I really really feel DISAPPOINTED!! All good comments here about their service is not real.

I highly recommend this hotel cause they gave best service ever. Thank you so much for a good service. This hotel feels like 5 star hotel……… otherwise I won’t stay here. But when I know this is 4 star hotel I’m shocked and surprisingly happy as well cause u don’t have to pay more to get 5 star service.

On the 2nd night, the hotel changed the bed sheet and now it's super clean. The club staff are extraordinary, they made sure my daughter that has many allergies is able to enjoy the good food. Thanks for Ms. Aksha, Mr. Emyr, Mr. Aksay, Chef Doddy, Ms. Wenny, Ms. Theresia and others for exceeding our expectations. After the incident of an unforeseen event next to the hotel causing the noise till 12am on the first night, the guest relation Ms. Salsa checked us to make sure we enjoyed our stay. Thank you so much. The breakfast in Anigre is superb. Many options with various local excellent dishes, from yellow rice with complete condiments, sweet and savory cooked to order, various noodles with local soup taste. The breakfast at the lounge is more international high quality dishes. Both are great and we are glad to get the chance to try both options. The Gandaria City mall is one of the most complete malls with various excellent restaurant options. The only opportunity is that we are expecting a sofa bed as advertised by Trip.com for a large king room. Trip.com needs to make sure the accuracy of the room has possible variation. In conclusion I will definitely come back to this hotel

Pluses: - The Manager himself greeted me upon check-in, he was nice. Basically all the staffs were nice and friendly. - Location was great, close to Pasar Mayestik where you can find food and minimarkets Minuses: - Unclean bed linens and pillow cases - TV channels were limited - Wi-Fi was quite slow - Thin walls, you can easily hear people talking in the corridors - No filter for windows (only curtain) so if you want to get sunlight you'll have the risk of being seen by neighbors

Actually stayed for 7 nights, nice place, a 10-15 minutes walk to the nearest mall/s or convenience store

So i take one night stay here by myself for a staycation since i heard that they had a cool infinity pool. well i have a comfortable stay but unfortunately i have some notes for the management of the hotel as; a. The window on my room has no handle on it, so when i'm about to smoking, i take a little effort to open or close the window. b. the glass of the window also dull, unclear and a bit dirt. It's real bad because the room was on high floor and the scenery is great. c. the water on the pool is a bit muddy - i'm not sure if it caused by the rain because it was raining that time, but it will be great if the crew keep the water clean and clear. d. Maincourse menu for the breakfast is unfresh - even i can taste the rice seems like cooked on the day before, so does the vegetables and soup is unfresh :( e. they only have 2 pillows on the double bed, please another 2 :( But despite all above things, i believe this hotel has a good potential for being a good hotels. 1. i really love the rainshower - it works really fine plus the hot water. 2. i love the concept of refill the water from the dispenser on corridor instead of providing 2 bottles of mineral water. it's cool! 3. The bed was huge yet soft. 4. the view from the pool really really really good. 5. luckily there's supermarket on the lower ground since this hotel was a multi-level with the (well can i say it's deserted?) mall 6. close to the bus shelter that have direct access across the city. 7. all the crew totally polite and decent. lovely! 8. affordable price so i'm a bit satisfied with all i got during the stay. will i spend another night here in the future? well maybe ^^

Stayed here for 1 night and some of my impressions are the room is spacious enough and the staffs are friendly. Located in Blok M area so it is pretty close to everything. Downside is the WiFi is on-and-off connection.

Great hotel, warm ambience and really like home, the experience overall good, and the staff very generous and always welcome, i will stay again in the future when i go to jakarta selatan, i went to pondok indah mall its very close

Good hotel with good service, nice receptionist and room service. Room is very clean and no malfunction. Various menu breakfast.free parking car.mosque is nearby the hotel so remember us to sholat every time.we can see MRT ooutside the window and that's amazing