Langting Hotel

Langting Hotel Reviews

Langting Hotel

111-129, Zhonghua Avenue, Jianghai District, Jiangmen, Guangdong, ChinaView Hotel Details
Langting Hotel
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Langting Hotel Guest Reviews

4/5
76 review
Verified reviews
Location4.0
Amenities4.0
Service4.1
Cleanliness4.0
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Positive reviews(67)
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Negative reviews(9)
Anonymous User
Cozy Double Room
Stayed in Apr 2024
Travel with friends
4 review
1.2/5
Posted on Apr 8, 2024
Geographical location: There is free parking, but the parking location is not nearby, it is in a small alley. The hotel is located in a traffic fortress. There are floor-to-ceiling windows, but there is no corresponding beautiful view. There are only pedestrians and cars. Room facilities: The room is in the style of old cadres, as if entering the 1990s. The Ctrip pictures are seriously inconsistent with the actual situation. Five rooms were booked, one of which had a roaring air conditioner in the middle of the night and could not fall asleep. The door lock of one bathroom was damaged and might be locked. Other minor problems such as the noise of cars on the road downstairs, the voices of the next room, and the smell of smoke and mold are not mentioned for the time being. The probability of 2/5 rooms having major problems is worth thinking before booking. Service attitude: The hotel is extremely strict in verifying the identity of people and certificates. It is impossible to check in if you forget to bring your ID card or register less with your companions. The hotel has a rigorous style. If friends come to visit, they must also register. This may be the hotel's usual rigor or whether something has happened before, it is unknown. In short, the hotel's rigorous style deserves praise! I have reported the problem to the hotel. The hotel wrote down the number and said that the duty manager would call back at 4 o'clock that day. I waited for two days but no call came. I called the customer service and they said they forgot it. Charge items: Before entering the guest room to use items, you must check the price list clearly. The expensive mineral water at the bedside is not provided free of charge. After checking in, please look at each item you need to use with a detective look and the price list. It is safer to use them one by one. Note 1. Because the hotel did not provide a standard and complete guest room (the air conditioner was loud and the bathroom would be locked), I applied for a waiver of a bottle of 6 yuan and a towel of 15 yuan, a total of 21 yuan, which was consumed because I did not take a detective look. We wanted to use the 21 yuan exempted from our consumption in exchange for our tolerance of the hotel. Later, the hotel did not need our tolerance. Note 2. The sound of the air conditioner was discovered at 3 o'clock in the morning, and the bathroom was discovered after checking in and locking. The hotel looked righteous as if our arrival caused problems in the guest room and just said to change the room, completely ignoring the fact that the hotel failed to provide a standard and complete guest room and caused us to bear our additional costs during the room change.
Original TextTranslated by Google
Response from Property: Dear Langham guests, hello! It is a pity that we were unable to bring you a satisfactory stay experience this time. The Langham Hotel is a boutique hotel. We provide a variety of rooms for guests to choose from, and each room has its own charm. All the bedding in the hotel is customized according to the standards of a four-star hotel, and the mattresses are also thickened, which is very comfortable and can relieve your fatigue after a day of running around. The hotel staff strictly follow the standards to carry out disinfection work every day, just for you to live in peace and comfort. All consumer goods in the hotel have a clear price list. The bedside is placed for the convenience of guests. If you encounter any problems during your stay, please call the hotel front desk at 8888 at any time. We will help you solve all your troubles anytime and anywhere. It is a pity that we were unable to provide you with a satisfactory service experience this time. We will work hard to correct our shortcomings. I believe that under your supervision and tolerance, we will get better and better. I wish you a happy life!
Guest User
Romantic King Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Small room, large bathroom
Original TextTranslated by Google
Response from Property: Dear Langham guest, hello! Thank you for staying at The Langham and taking the time to share your good comments despite your busy schedule. Your thoughtful comments are as warm as milk tea, as sweet as juice, and as mellow as coffee. On every sunny day, Xiao Lang will be grateful. With your encouragement and support, we will continue to do our best, uphold our original intention, and provide every guest with a comfortable and warm stay experience. I look forward to meeting you again at The Langham soon, and wish you a pleasant journey!
Guest User
Romantic King Room
Stayed in Aug 2023
Other
4 review
1.0/5
Posted on Aug 8, 2023
On average, I stay here 7 to 8 times a month. The air conditioning is poor and the wifi quality is poor. I don't say anything, just for convenience. But I got really angry today. The TV in room 8506 failed to cast the screen many times, so I planned to change rooms. I had to change rooms before because the air conditioner in one room was not very good, and I was only charged 20 yuan difference in room change price. Didn't say anything. But this time, I asked that I couldn’t change my room even if I had a TV. A woman at the front desk asked me to pay for the cleaning fee of 68 yuan. Finally, she said that it would be 30 yuan. I planned to ask the supervisor about the situation. In the end, I didn’t even dare to give the supervisor’s phone number. I said to call him. When I made a complaint, she asked me to call at will. That’s not how business works. Not to mention that I come here an average of 7-8 times a month. Even for new customers, we can’t deceive consumers like this.
Original TextTranslated by Google
Response from Property: Hello, dear Langham guests! First of all, thank you for your continued support to us. Regarding your feedback, the hotel immediately verified it with the colleagues on duty, because this is not the first time that you have changed rooms for various reasons after checking in. If there is any engineering work in the hotel room or If the problem cannot be solved, we will naturally replace it for you. However, we have checked the room and there is no air-conditioning problem as reported by you. We also asked your preferences in advance when booking the room before arranging a room of your choice. Therefore, we cannot Help you replace it. If the room has already been occupied, it can only be sold if it is changed by one guest, so please understand. Next time you book a room, you can go into the room to check the air conditioner, wifi and other issues. Sit on the sofa for a while. If you don’t like it, immediately tell the front desk to help you change it, but the premise is that the bed and bathroom in the room have not been used! Thank you again for your stay. We are very sorry that we were not able to bring you a satisfactory stay experience this time. We have always adhered to our original intention and hope to bring every guest a satisfactory, comfortable and assured stay experience. We will continue to work hard. Strive to do better! wish you a happy life!
Xiaojuwa
Romantic King Room
Stayed in Jan 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Very good. Very good, super good. I stay here every time I come. Facilities: good Hygiene: good Environment: good Service: good
Original TextTranslated by Google
Response from Property: Dear Langham VIP, hello! Thank you for taking the time to leave a good review. It is a great honor to bring you a satisfactory stay experience. The Langham Hotel provides a variety of room types for guests to choose from. We have a unique fashion style, clean rooms, comfortable beds, and a very high cost performance. We will continue to maintain the same good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, and wish you a happy life!
Guest User
Fashionable Room - with View
Stayed in Nov 2023
Business travelers
6 review
1.0/5
Posted on Nov 14, 2023
I have never seen such a dirty hotel. It must have not been cleaned since the 80s. The sofa was so dirty that no one would pick it up if it was thrown on the street. It was so bad that I couldn't describe it in words. The noise was also top notch. I couldn't sleep all night.
Original TextTranslated by Google
Response from Property: Dear Langham VIP, hello! We are sorry that we failed to bring you a satisfactory stay experience. The hotel has always maintained its original intention to provide every guest with a clean and comfortable stay environment. The hotel hygiene has always been well received by all guests. If you encounter any problems during your stay, you can call the front desk and we will try our best to solve them for you. The sofas in the hotel rooms are dry rose and rose gold. You may not like the retro style, but it is not dirty as you say! I wish you a happy life!
Guest User
Romantic King Room
Stayed in Apr 2023
Business travelers
33 review
1.0/5
Posted on May 1, 2023
The room is dirty, there are cockroaches, no sound insulation, and there are always people talking loudly in the middle of the night.
Original TextTranslated by Google
Response from Property: Dear Langham VIP! We are sorry that we failed to bring you a satisfactory stay experience. Thank you for taking the time to give us a review. We have always insisted on providing good service and hygiene, and we only wish to bring every guest a warm stay experience at home. We will seriously correct the things we did not do well. The Langham Hotel is located in the center of Waihai Town, Jiangmen Overseas Chinese Hometown, Guangdong-Hong Kong-Macao Greater Bay Area, with convenient transportation and a prosperous location! It is the best choice for business trips and travel. I believe that with the supervision and encouragement of all passengers, Xiaolang will get better and better. Looking forward to meeting you again! I wish you a pleasant journey!
Guest User
Cozy Double Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 14, 2023
The environment is very good and worth staying
Original TextTranslated by Google
Response from Property: Dear Langham guests, hello! Thank you for choosing the Langham Hotel. It is our honor to provide you with a satisfactory stay experience. The Langham Hotel is a "boutique" hotel that combines fashion, beauty and characteristics. The hotel is located in the center of Waihai Town, Jiangmen, a hometown of overseas Chinese in the Guangdong-Hong Kong-Macao Greater Bay Area, with convenient transportation and a prosperous location. May time fly, and your praise and affirmation will always be there! Sincerely invite you to come again! May you have a happy life!
Guest User
Romantic King Room
Stayed in Feb 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 15, 2023
The environment is clean, the facilities are complete, there is no noise when sleeping at night, it is very good overall but the experience
Original TextTranslated by Google
Response from Property: Dear Langham VIP! Thank you for your recognition of us. Langham Hotel cherishes your encouragement to us. We are honored that you chose us and received your praise. Langham Hotel has been committed to providing every guest with a comfortable and warm accommodation environment and high-quality services. With your encouragement and support, we will work harder and keep going. Welcome to visit us again and wish you a happy life!
Anonymous User
Deluxe Suite (with mahjong)
Stayed in May 2023
Family
6 review
3.0/5
Posted on May 7, 2023
It's OK. Parking is very troublesome without underground garage. Hebi is a market, very messy, not suitable for sightseeing.
Original TextTranslated by Google
Response from Property: Dear Langham VIP, hello! Thank you for taking the time to share your stay experience. The hotel now has a dedicated parking space. The hotel is located in the center of Waihai Town, Jiangmen Overseas Chinese Hometown, Guangdong-Hong Kong-Macao Greater Bay Area, with convenient transportation and a prosperous location! I look forward to receiving your 5-star praise next time. I believe that with your support and encouragement, Xiaolang will get better and better. I look forward to meeting you again! I wish you a pleasant journey!
Guest User
Romantic King Room
Stayed in Oct 2022
Solo travelers
13 review
5.0/5
Outstanding
Posted on Oct 23, 2022
The room has a really big toilet and two sofas. I recommend this hotel. It's really nice and the service is good.
Original TextTranslated by Google
Response from Property: Dear Langham VIP, hello! Thank you for your kindness to Xiaolang. Every time you look back is the most precious gift we have received. All our staff cherish this precious fate. Love is deep and lasting. This is probably the feeling. Langham Hotel has always been adhering to its original intention to provide all VIPs with a comfortable and warm accommodation environment. It is an honor to provide you with a satisfactory accommodation experience. Thank you again for your encouragement and support! Looking forward to your stay again! I wish you happiness every day!
TuzhongVo
Romantic King Room
Stayed in Nov 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 28, 2022
High cost performance, good service
Original TextTranslated by Google
Response from Property: Dear Langham VIP! Thank you for staying at the Langham Hotel. Your comments have given us great motivation. It is an affirmation and support for all our employees. I am deeply moved. We can only work harder to improve hygiene and service to repay your kindness. You are also welcome to come back often! Sincerely look forward to meeting you again. I wish you happiness!
Chan
Deluxe Double Room
Stayed in Feb 2023
Travel with friends
24 review
3.5/5
Posted on Feb 13, 2023
Very good value for money. The location varies from person to person. There are also some small shops and restaurants nearby. The hotel service is not bad, the rooms are neat and clean, and the facilities are not compromised.
Original TextTranslated by Google
Response from Property: Dear Langham VIP! Thank you for taking the time to share your stay experience in your busy schedule. We have always insisted on providing good service and hygiene, and only wish to bring a warm and home-like stay experience to every guest. Your satisfaction is our greatest comfort. The Langham Hotel is located in the center of Waihai Town, Jiangmen Overseas Chinese Hometown, Guangdong-Hong Kong-Macao Greater Bay Area, with convenient transportation and a prosperous location! I look forward to receiving your 5-star praise next time. I believe that with your support and encouragement, Xiaolang will get better and better. Looking forward to meeting you again! I wish you a pleasant journey!
Guest User
Romantic King Room
Stayed in Nov 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 20, 2022
Comfortable and clean
Original TextTranslated by Google
Response from Property: Dear Langham guests, hello! Thank you for choosing the Langham Hotel. It is a great honor to provide you with a satisfactory stay experience. The Langham Hotel is a "boutique" hotel that combines fashion, beauty and characteristics. The hotel is located in the center of Waihai Town, Jiangmen Overseas Chinese Hometown, Guangdong-Hong Kong-Macao Greater Bay Area, with convenient transportation and a prosperous location. May time fly, and your praise and affirmation will always be there! Sincerely invite you to visit again! May you have a happy life! Dear Langham guests, hello! Thank you for choosing the Langham Hotel. It is a great honor to provide you with a satisfactory stay experience. The Langham Hotel is a "boutique" hotel that combines fashion, beauty and characteristics. The hotel is located in the center of Waihai Town, Jiangmen Overseas Chinese Hometown, Guangdong-Hong Kong-Macao Greater Bay Area, with convenient transportation and a prosperous location. May time fly, and your praise and affirmation will always be there! Sincerely invite you to visit again! May you have a happy life!
Guest User
Boutique Room
Stayed in Nov 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2022
Very comfortable and clean
Original TextTranslated by Google
Response from Property: Dear Langham guests, hello! Thank you for choosing the Langham Hotel. It is our honor to provide you with a satisfactory stay experience. The Langham Hotel is a "boutique" hotel that combines fashion, beauty and characteristics. The hotel is located in the center of Waihai Town, Jiangmen, a hometown of overseas Chinese in the Guangdong-Hong Kong-Macao Greater Bay Area, with convenient transportation and a prosperous location. May time fly, and your praise and affirmation will always be there! Sincerely invite you to come again! May you have a happy life!
WA IAN YEMMY
Romantic King Room
Stayed in May 2022
Couples
9 review
5.0/5
Outstanding
Posted on May 28, 2022
It's very clean, the room is big, and there's a sofa where you can sit and eat and drink with your friends!
Original TextTranslated by Google
Response from Property: Dear Langham VIP, hello! I am very touched to see your careful comments! Thank you for taking the time to share your stay experience in your busy schedule. It is an honor to bring you a satisfactory stay. Langham Hotel is a boutique hotel integrating "culture and fashion". We pay great attention to the personal experience of each guest. Your satisfaction is our greatest gain and reward. With your encouragement and support, we will work harder to provide good service and hygiene, and live up to your kindness! Welcome to come back often! I wish you all the best and a pleasant journey!