Xihan Hotel (Jianshui Ancient City Small Train Store) Guest Reviews
4.8/5
Excellent
3634 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(3634)
Positive reviews(3619)
Reviews with photos/video(1605)
Convenient location(453)
Easy to get around(364)
Friendly front desk staff(308)
Awesome amenities(276)
Close to train station(262)
Delicious breakfast(176)
Would stay again(126)
Negative reviews(15)
W
Yahui Double Bed Room (Zero Pressure Mattress + Leisure Desk)
Stayed in Mar 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Mar 29, 2024
near the tourist train station. walking distance to the ancient city. overall it's good but only complaint I have is the smoking...the lobby allows people to smoke and also at night I think I can smell smoke in my room.
Wong
Yahui Twin Room (Zero Pressure Mattress)
Stayed in Mar 2024
Travel with friends
57 review
4.7/5
Amazing
Posted on Mar 20, 2024
Service very good and near to mini train station
Guest User
Yahui Twin Room (Zero Pressure Mattress)
Stayed in May 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on May 27, 2022
He was my North, my South,
my East and West,
My working week
and my Sunday rest,
My noon, my midnight,
my talk, my song;
I thought that
love would last forever:
I was wrong.
Guest User
Hanya Twin Room (Zero Pressure Mattress + Leisure Desk + Deep Sleep)
Stayed in Apr 2023
Family
1 review
4.5/5
Great
Posted on Apr 8, 2023
very good
Kelsy121
Hanya Twin Room (Zero Pressure Mattress + Leisure Desk + Deep Sleep)
Stayed in Jul 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 31, 2024
The hotel is quite quiet at night and the hotel facilities are good. The sanitation is also very good, the service staff is friendly, and it is a 5-minute walk from the train
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Guest User
Hanya Twin Room (Zero Pressure Mattress + Leisure Desk + Deep Sleep)
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel has a beautiful environment, first-class service, and warm and thoughtful staff. The rooms are spacious and bright, luxuriously decorated, and the beds are soft and comfortable. The hotel has complete facilities and the details reflect the care.
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Response from Property: I am really excited to see your simple yet profound praise, and you recognize our service so much~ We are committed to providing the most considerate and meticulous service to every guest and bringing a great value experience to every guest. Xihan Hotel is a young and vibrant hotel. It shows its unique charm to guests with a simple style and warm and considerate service. Your encouragement is the greatest support for the hotel. We will serve every family member with our heart. In the ancient town of Lin'an, I am waiting for you in Xihan.
Yinggelandongnanbugongsunlong
Yahui Double Bed Room (Zero Pressure Mattress + Leisure Desk)
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 14, 2024
Traveling alone, I decided to stay near the small train station after getting off the train and visiting the attractions, so I could sleep in the next day.
The service staff had a good attitude
Good hygiene
Good facilities and software
Summer cooling popsicles: free
Unexpectedly, satisfied!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review. Xihan is a natural, quiet, warm and simple cultural and tourism hotel! With a group of lively and enthusiastic partners, it is like visiting a friend thousands of miles away from home. The hotel is simple and elegant, warm and comfortable to meet your different needs. The guest rooms are fully equipped, allowing you to unload your fatigue, relax your body and mind, and feel the warmth of home during your journey.
Guest User
Yahui Twin Room (Zero Pressure Mattress)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 12, 2024
The room was clean and hygienic. The front desk lady and brother were warm and thoughtful. They took an elderly man in his seventies out and upgraded the room. They thoughtfully placed the medicine for the elderly in the hotel refrigerator and gave breakfast coupons. They took the train back in the morning and the elderly needed oxygen and they also delayed check-out. There is also free ice cream in the hotel lobby! The hotel is very close to the small train station, just a few minutes' walk away. I will come again next time.
Original TextTranslated by Google
Response from Property: [Business District Positive Ratings + Welcome Rewards] Dear Guest: Hello, thank you for your five-star praise! Xihan Hotel advocates "heartfelt service". We are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit! Looking forward to your visit again!
Laolishiwang
Chanyi Tea Platform Twin Room (Mini Fridge + Zero Pressure Mattress + Deep Sleep)
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 12, 2024
The customer service attitude is very good and polite! I looked at 3 rooms and chose a larger one. Another reason for choosing this place is that it is very close to the small train station, so I can take the train there the next day. After returning by train, you can take a 2 yuan bus at Chaoyangmen to the Confucian Temple and then go to Zhujia Garden. If you don't have enough water to drink, you can ask the robot sent in front to deliver free water.
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Response from Property: [Unlimited mineral water + tea in the teahouse + halal breakfast] Dear guests: Hello! Thank you for your trust in Xihan Hotel, and thank you for your praise and strong recommendation! We also have laundry services, fitness areas, purple pottery throwing experience areas, life treasure boxes and other services~ Xihan is the most intimate and warmest home on your journey! Remember to come back often when you have time!
Guest User
Hanya Twin Room (Zero Pressure Mattress + Leisure Desk + Deep Sleep)
Stayed in May 2024
Couples
11 review
4.7/5
Amazing
Posted on May 6, 2024
Very good, very satisfied. Except for the road construction outside in the morning, which was a little noisy, everything was good.
Service: very good and very satisfied
Sanitation: clean
Facilities: satisfied
Original TextTranslated by Google
Response from Property: [The first halal breakfast + multiple value-added services] Dear guest: Hello! Thank you for your thoughtful comments. Your support and encouragement are our driving force! Xihan Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness! Thank you for your support! Looking forward to your visit again!
Guest User
Chanyi Tea Platform Twin Room (Mini Fridge + Zero Pressure Mattress + Deep Sleep)
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Convenient location. Recent renovations nearby. A bit noisy during the day but very quiet at night. Great service. Breakfast is very good. Turn right when you go out. Although it is simple, a bowl of noodle soup or rice noodles is good. Sufficient nutrition. The room is very clean.
Original TextTranslated by Google
Response from Property: [Business District Positive Ratings + Welcome Rewards] Dear Guest: Hello, thank you for your five-star praise! Xihan Hotel advocates "heartfelt service". We are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit! Looking forward to your visit again!
Guest User
Hanya Twin Room (Zero Pressure Mattress + Leisure Desk + Deep Sleep)
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel has 6 floors, not very big, but the rooms are comfortable and clean, and the waiters are friendly. The hotel is 2-300 meters away from the small train station and Walmart supermarket, and less than 2 kilometers away from most nearby attractions, which is very convenient. The breakfast area provided by the hotel is too small, and you have to stand at the door to eat during the morning rush hour. It is recommended to improve.
Original TextTranslated by Google
Response from Property: [Business District Positive Ratings + Welcome Rewards] Dear Guest: Hello, thank you for your five-star praise! Xihan Hotel advocates "heartfelt service". We are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit! Looking forward to your visit again!
bs1706
Chanyi Tea Platform Double Bed Room (Mini Fridge + Zero Pressure Mattress)
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The room was big, the bed was big, and it was very clean. The front desk staff were very hospitable and patiently answered our questions. When cleaning the room, the staff used a strap to organize and tie up our mobile phone charging cables (many hotels don't have this service). Not only was it equipped with an eye mask, but it was also equipped with earplugs, which was very user-friendly. It is highly recommended and has a five-star rating.
Original TextTranslated by Google
Response from Property: [The first halal breakfast + multiple value-added services] Dear guests: Hello! Thank you for your five-star praise. Your support and encouragement are our driving force! Xihan Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness! Thank you for your support! Looking forward to your visit again!
Guest User
Yahui Twin Room (Zero Pressure Mattress)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Room
Facilities: quite new, very clean, with complete toiletries, razors, toilet seats, etc.
The waiter was very friendly.
The hotel is in a very good location. The small train station is not far to the south. It takes less than 10 minutes to walk south past the archway to Chaoyang Gate, and then the pedestrian street is inside. About 100 meters away from Chaoyang Tower is the "Lin'an Restaurant", where the rice noodles are very authentic. Near the hotel are Zhu Family Garden, Confucian Temple and other attractions.
Original TextTranslated by Google
Response from Property: [Business District Good Reviews Service Priority Hotel + Multiple Value-added Services] Dear VIP: Hello! Thank you for your five-star reviews. Your support and encouragement are our driving force! Xihan Hotel strives to continuously create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness! Thank you for your support! Looking forward to your visit again!
Guest User
Yahui Twin Room (Zero Pressure Mattress)
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The standard room we stayed in had very good facilities. The front desk lady who received us was very gentle and provided super nice service. The cleaning lady on the second day was also very good. We had a good rest and it will be our first choice in the future. It is also very close to the Xiaomi Railway Station and about 900 meters from the ancient city. It is really close.
Original TextTranslated by Google
Response from Property: Xihan insists on providing high-quality services and a warm and comfortable accommodation environment for every guest. We are very happy to be recognized by you. We are also very grateful for choosing us. The Jianshui-style purple pottery art exhibition hall is located on the second floor of the hotel, where guests can visit, understand and purchase Jianshui purple pottery crafts, one of the "Four Famous Potteries". In the hotel's special purple pottery handicraft DIY experience area, you can experience the joy of purple pottery making, and leave the rest to professional pottery teachers. Patient and meticulous teachers will accompany you throughout the process of making purple pottery crafts by hand. Taking the purple pottery crafts you made by hand home is also a meaningful thing in the trip. Xiaoxi is looking forward to your next stay.