To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(252)
Positive reviews(243)
Reviews with photos/video(71)
Awesome amenities(34)
Delicious breakfast(31)
Friendly front desk staff(22)
Convenient parking(14)
Close to scenic area(11)
Large rooms(10)
Well designed(8)
Average sound insulation(8)
Negative reviews(9)
Ooi Swee Kheng
Superior Queen Room
Stayed in Aug 2024
Family
24 review
5.0/5
Outstanding
Posted on Sep 6, 2024
I’m pleased to recommend Orange hotel at JieYang oldtown if you visit JieYang, the services crews from front desk/ check-in staff, housekeeping and waitresses services for breakfast are super hospitality. The front deck team Ms Xia Ming (小敏),Mr. Xia Yang (小洋) and Xia Yee (小艺) are very Customer Services oriented, they help beyong thier responsibility and share the best way to explore thier town. The breakfasr are superb yummy and delicious. My Family love it. Beside that the location is also very strategic and close to main Or key tourist site at JieYang. Another plus point was Orange Hotel also provide free self services laundry. …
Response from Property: Welcome to JieYang!
Anonymous User
Family Room
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Aug 8, 2024
Hotel is new. Breakfast is good. Location is convenient.Many good food nearby. Jinxiangmein进贤门 is walkable distance
Response from Property: Welcome to Jieyang!
Anonymous User
2 BED SUITE
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 8, 2024
I chose this hotel because it offers non-smoking rooms and has positive reviews as a new hotel. The breakfast selection is varied, although they don't provide butter knives for bread and suggest using a spoon or chopsticks instead. On the 3rd floor, there are several mahjong rooms with a lot of smoking and noise. Additionally, the room above mine seemed to be hosting a party, which resulted in significant noise and smoke. The management should address the smoking issue, as it affects the entire hotel's public areas. However, the hotel does offer an all-day coffee and tea corner, which is a nice touch. On a positive note, the hotel staff are all courteous, nice and helpful. Thank you them all
6/7
Response from Property: Thank you very much for your good comments. Xiaoju is very hospitable. You are welcome to come to Jieyang often.
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Hotel staffs are all very friendly and helpful, especially receptionist 小敏is very helpful, friendly. Provide advise for local eateries, assist in booking for didi service.
Breakfast very good, lots of varieties and served hot. Highly recommended.
Response from Property: 非常榮幸能得到您的肯定,小敏會加倍努力,保障您以後入住的感受依舊美好!有空就來揭陽來看望小桔哦!
yangjennifer
2 BED SUITE
Stayed in Sep 2024
Family
3 review
4.7/5
Amazing
Posted on Oct 28, 2024
I went to Jieyang to visit family. Great location close to my relatives' homes, with a Luckin Coffee just around the corner. There's also a convenient store right downstairs. My room with 2 beds included a couch for relaxing, and they provided toiletries like a toothbrush and slippers. It had everything I needed for a comfortable stay.
Response from Property: 您好,感謝您對我們酒店的認可,我們將繼續保持好我們的優點,改正不足,為您做到最好的服務!
Ankalafengyunshan
Deluxe 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The decoration is trendy, practical, and convenient for transportation. The use of robots to deliver takeout to guests has a sense of modern technology. Overall, the hotel is good. There is also a parking lot for self-driving vehicles.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您對我們酒店的認可,能接待您是我們的榮幸,為您做好服務是我們的宗旨,期待您再次光臨,祝您天天開心,旅途愉快!
Aichiyudexiaolu
Family Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 4, 2024
This hotel is great, with a great location, great service, and the front desk is very welcoming. Free parking is also available. I highly recommend it to everyone!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for your recognition of our hotel. It is our honor to receive you. It is our purpose to provide you with good service. We look forward to your visit again. I wish you a happy day and a pleasant journey.
stefanieldz
Family Room
Stayed in Oct 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The location of the hotel is very convenient, just opposite the bus terminal. We took the bus from Chaoshan Station and it was very easy to find the hotel. The breakfast was very rich, with freshly cooked noodles and tender beef. The sanitation was also very clean, the front desk service was very enthusiastic, and it was a very good experience.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Queen Room
Stayed in Oct 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Nov 19, 2024
The Orange Hotel brand guarantees that the rooms are carefully designed and well laid out. I stayed on the seventh floor, and I don't know what was going on upstairs. There were all kinds of dragging and sliding sounds on the floor, and there were also ding-dong sounds in the morning, which affected my mood a bit.
Original TextTranslated by Google
Response from Property: Xiaoju is very sorry for bringing you a bad experience. Xiaoju will improve it immediately. Thank you very much for your corrections and support for our work. We apologize again.
sKyang
Deluxe Queen Room
Stayed in Oct 2024
Travel with friends
59 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Since we were going to Chaoshan, we landed in Jieyang very late, so we stayed in Jieyang. This hotel is very new. All facilities are very new, and it also has its own parking lot, which is suitable for self-driving tours.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe 2-bed Room
Stayed in Oct 2024
Travel with friends
21 review
4.6/5
Great
Posted on Nov 16, 2024
The Orange Hotel in Jieyang is in a good location. Who would refuse an orange-flavored hotel? I like orange-flavored gummy candies. The service is good, and the robot service is even better. At one o'clock in the morning, the room next to the elevator was a bit noisy, and the hotel quickly changed us to other rooms.
The oranges are good, and the orange candies are delicious.
Original TextTranslated by Google
Response from Property: 親愛的客人,看到您如此喜愛我們揭陽橘子酒店,我們滿心歡喜呢!您對我們酒店位置、橘子味主題以及機器人服務的誇獎,就像陽光照進我們心裏。凌晨一點給您帶來的小困擾,我們能迅速解決是應該的啦。我們希望每一位客人都能在這兒有個舒適的睡眠和美好的體驗。您對橘子和橘子糖的喜歡,是對我們最大的鼓勵,期待您的再次光臨哦,我們會一直在這裏為您準備最甜蜜的“橘子之旅”!
shao780609
Deluxe 2-bed Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Clean and sanitary, complete facilities, no odor, convenient travel, thoughtful service, clean and sanitary breakfast, good environment, convenient eating around, and many snacks.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
7zgh2zj
Deluxe Queen Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
As soon as we entered the hotel, the lobby was very comfortable, quiet and spacious. Xiaoyu at the front desk also warmly entertained us. The room was very comfortable, clean and tidy, and the facilities were very good. The parking lot also had a fast charging station, which was really convenient! ! It is very close to the attractions and there are many delicious foods nearby. The front desk also has its own travel guide, which is highly recommended.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your recognition, welcome to visit us again, and wish you a pleasant journey!
Guest User
2 BED SUITE
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel is newly opened, the rooms are cute and warm, the twin suite is very spacious, the toiletries are all orange-scented, which smells good, and the smart lighting system is very convenient. Recommended!
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and recognition. Xiaoju is honored and hopes that you will come to stay at Xiaoju's home often.
Guest User
Family Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 2, 2024
After I came to Jieyang and looked at the map, I chose this hotel. It is very close to Jinxianmen. It is also a very quiet hotel to rest at night.
The front desk of Orange Hotel is still as clean, tidy and bright as ever. The two young ladies (Xiao Min and Xiao Zeng) at the front desk are also very enthusiastic. Because of the National Day, they also gave my baby a small gift. The hotel has special children's toiletries and slippers, which is very considerate service.
The hotel room is a parent-child room. Since it is a parent-child suite, it has a small living room, which is very suitable for families with children. The bathroom is also completely separated from wet and dry. There are also automatic curtains in the room, and the light brightness can be adjusted in 4 levels. There is also a night light by the bed.
The breakfast is also very rich, and the waiter can clean up the plates in time after the meal. The breakfast is rich in variety, with both Chinese and Western styles.
I will continue to choose Orange when I come to Jieyang next time
Original TextTranslated by Google
6/8
Response from Property: Thank you very much for your praise and recognition. Xiaoju is deeply honored and hopes that you will come to stay at Xiaoju's home often.