Vienna International Hotel (Jinan International Airport Branch)

Vienna International Hotel (Jinan International Airport Branch) Reviews

Vienna International Hotel (Jinan International Airport Branch)

Block B, Building 1, Cross-border E-commerce Innovation Plaza, No. 6117 Aerospace Avenue, Licheng District, Jinan, Shandong, ChinaView Hotel Details
Vienna International Hotel (Jinan International Airport Branch)
Vienna International Hotel (Jinan International Airport Branch)Vienna International Hotel (Jinan International Airport Branch)Vienna International Hotel (Jinan International Airport Branch)
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Vienna International Hotel (Jinan International Airport Branch) Guest Reviews

4.6/5
Very Good
841 review
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(841)
Positive reviews(808)
Reviews with photos/video(99)
Offers pick-up/drop-offs(164)
Close to airport(89)
Classy environment(87)
Friendly front desk staff(73)
Easy to get around(68)
Average sound insulation(27)
Delicious breakfast(24)
Tasty restaurant(16)
Negative reviews(33)
VIRTUALED OFFICIAL VIDEO
Superior Twin Room
Stayed in Aug 2024
Other
6 review
1.0/5
Posted on Sep 21, 2024
They have taken cash from me but I did not get the reversal of my money from trip.com for both rooms?
Response from Property: Dear guest, first of all, thank you for staying in our hotel and pointing out the hotel's mistakes and shortcomings to us in time. Your order is a cash order, and the platform requires a security deposit, which will be returned to you after you check out. Today we have also communicated with the platform in time to return your security deposit to you. We are deeply sorry for the problems with your stay this time, and hope that you can give us a chance to improve. You are also welcome to stay next time. We will also actively communicate with the platform and you to avoid similar incidents in the future. You are also welcome to visit next time!
EJao
Superior Double Room
Stayed in Nov 2024
Solo travelers
8 review
4.2/5
Very Good
Posted on Dec 15, 2024
Hotel is new. It is in the cluster of hotels north of the airport.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Due to the road construction at the airport, the distance from the airport to the hotel has increased. We have fed back your feedback to various departments for rectification. We apologize to you again and are sorry for our reasons for giving you a bad stay experience. If you have a chance to pass by the airport, I hope you can book our hotel again and give us a chance to apologize. Looking forward to seeing you again!
Bill Louey
Standard Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 5, 2024
We stayed for a day for transit from Guangzhou to Sydney via Jinan. We couldn't be happier with it. They provided free airport pickup in the middle of the night (4.30am to be exact), and sent us to the airport late afternoon the next day. The room and the bed were super comfortable. The service was excellent. I highly recommend it if you are looking for a hotel for transit.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Ferdajax
Superior Double Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Very good service and very attentive especially by Mr. g, Xiao Xu, Good service and speaks English and helped explaining for the transport to the airport, 👍👍👍👍👍👍
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Manohar
Standard 2-bed Room
Stayed in Mar 2024
Family
11 review
4.2/5
Very Good
Posted on Apr 20, 2024
Nice staff, helped me to ordered food as we arrived late and we were starving from hunger! Room is very big and clean! Would stay again if I have transit here!
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
subash
Superior Double Room
Stayed in Mar 2024
Solo travelers
1 review
3.5/5
Posted on Apr 19, 2024
AC was not working. Cold water was very slow. Water quality is less. Night you will keep hearing the aircraft noise because it is very near to the airport
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. We have reported the problem you reported to various departments for rectification. We apologize to you again and are very sorry for our reasons for giving you a bad stay experience. If you have a chance to pass by the airport, I hope you can book our store again and give us a chance to apologize. Looking forward to seeing you again!
Atifgz
Standard Double Room
Stayed in Apr 2024
Solo travelers
11 review
2.7/5
Posted on May 6, 2024
The hotel shows that it’s 4.9km far from airport but actually it’s 15km from airport…
Response from Property: 尊敬的貴賓:您好！門店距離機場直線距離只有3公里，由於機場北路建設臨時封路導致繞了一段路程，我們會及時更正距離，感謝您的意見，我們會更努力做好服務，咱們門店有免費接機服務，期待您再次光臨！
Anonymous User
Standard Double Room
Stayed in Feb 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 3, 2024
Amazing stay. They got everything, even luxury brand body wash, shampoo and conditioner.
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
SouravJain
Standard 2-bed Room
Stayed in May 2024
Solo travelers
75 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Nice location, Nice hotel...Rooms are big. Staff also good
Response from Property: 酒店回覆內容：尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
mandy1111
Standard Double Room
Stayed in Dec 2023
Solo travelers
3 review
3.5/5
Posted on Feb 23, 2024
next to the airport, easy access for layovers, but very far from food and other activities.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷深表歉意。您反饋的隔音、退款問題，我們已經反饋到各個部門進行整改。再次給您表示歉意，很抱歉我們的原因，給您帶來不好的入住體驗。有機會您路過機場，希望您能再次預訂本店，給我們一個機會致歉。期待您的再次光臨！
SZPINIAK
Standard Double Room
Stayed in Mar 2024
Business travelers
14 review
3.0/5
Posted on Apr 26, 2024
Just a place to stay overnight near the airport. Rooms are OK
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷深表歉意。您反饋的問題，我們已經反饋到各個部門進行整改。再次給您表示歉意，很抱歉我們的原因，給您帶來不好的入住體驗。有機會您路過機場，希望您能再次預訂本店，給我們一個機會致歉。期待您的再次光臨！
FATIH
Superior Double Room
Stayed in Mar 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on May 8, 2024
İt was great experiment for me
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
UD___
Standard Double Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Very nicr hotel woth staying!
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
Mrs Wong Susan
Business Suite
Stayed in Jan 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Mar 28, 2024
good location and nice staff
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！
VIRTUALED OFFICIAL VIDEO
Standard Double Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 29, 2024
awesome
Response from Property: 尊敬的賓客：您好！非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！歡迎您再回來體驗，祝生活愉快！