VIA INN SHINAGAWA OIMACHI JR-West Group

VIA INN SHINAGAWA OIMACHI JR-West Group Reviews

VIA INN SHINAGAWA OIMACHI JR-West Group

4 Chome-3-1 Ōi, Shinagawa Ward, Tokyo, 140-0014, JapanView Hotel Details
VIA INN SHINAGAWA OIMACHI JR-West Group
VIA INN SHINAGAWA OIMACHI JR-West GroupVIA INN SHINAGAWA OIMACHI JR-West GroupVIA INN SHINAGAWA OIMACHI JR-West Group
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VIA INN SHINAGAWA OIMACHI JR-West Group Guest Reviews

4.4/5
Very Good
405 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(405)
Positive reviews(391)
Reviews with photos/video(74)
Easy to get around(68)
Convenient for shopping(32)
Great value for money(21)
Perfect for business trips(14)
Close to metro(14)
Delicious breakfast(10)
Would stay again(5)
Comfortable bed(5)
Negative reviews(14)
ChanMichelle
Standard Single Room A Non smoking
Stayed in Nov 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Dec 6, 2024
Nice experience in VIA INN , will come to Tokyo again and I will choose this Hotel again. Many thanks.
Response from Property: Thank you for staying at our hotel. Your compliments are encouraging to us. We will continue to aim to be an even better hotel. We will strive to further improve hotel cleaning and service. When you come to Japan, you will stay at our hotel again. We look forward to seeing you. Via Inn Shinagawa Oimachi
Winki123
Standard Single Room A Non smoking
Stayed in Sep 2024
Solo travelers
12 review
4.5/5
Great
Posted on Nov 9, 2024
The hotel is 3 mins walk from the metro station, it’s convenient. Room facilities is clean. The toilet is basic. Socket can be improved as it’s at the corner of the table - my plug is too large to plug in. I can use the socket on floor only. Breakfast buffet is nice and has a variety of food to choose.
Response from Property: Thank you very much for staying at Via Inn Shinagawa Oimachi. We hope you had no inconvenience during your stay. We apologize for the inconvenience caused regarding the electrical outlet. If you have a chance to come to the area again, please come visit our hotel. Thank you for taking time out of your busy schedule to post. Via Inn Shinagawa Oimachi Manager
Nozza
Premium Single Room A Smoking
Stayed in Aug 2024
Solo travelers
54 review
4.2/5
Very Good
Posted on Oct 9, 2024
A nice hotel with good views of Tokyo if based on the higher floors. Could see Mt Fuji on one morning of staying here. Would stay again and is close to the metro station.
Response from Property: Thank you for staying at our hotel out of many hotels. All of our staff members are working together to make sure that as many guests as possible are glad to have stayed with us. All of our staff will continue to work hard to provide excitement and satisfaction to as many customers as possible. We look forward to serving you again. Via Inn Shinagawa Oimachi Manager
Simoni
Standard Single Room A Smoking
Stayed in Oct 2024
Travel with friends
1 review
3.5/5
Posted on Nov 4, 2024
Overall it was an alright experience. Small rooms are expected, the bed was a bit more on the firmer side probably one of the more firm beds I've experienced in Tokyo so far. We accidentally booked a smoking room and the front desk was kind enough to help us get the room switched. Service is 10/10! For a budget hotel our experience was OK.
Response from Property: Thank you very much for staying at Via Inn Shinagawa Oimachi. We hope you had no inconvenience during your stay. We apologize for the inconvenience caused by the bed being a little hard. If you have a chance to come to the area again, please come visit our hotel. Thank you for taking time out of your busy schedule to post. Via Inn Shinagawa Oimachi Manager
JakeF
Economy Twin Room Non smoking
Stayed in Aug 2024
Family
3 review
2.7/5
Posted on Oct 2, 2024
An entirely average experience to say the least. Nothing really stood out about the place asides from the 7/11 attached outside the building. Roughly a 10 minute walk from the train station so nothing killed but still. It’s more or less a good stopping point to jump around eastern tokyo from, or in my case the central districts and the Disney parks. The staff has passable English and the bedding is somewhat hard. If you don’t mind just having a place to sleep and go, then stay here. Otherwise spend a little more money for your comfort.
Response from Property: Thank you very much for staying at our hotel. Also, thank you for choosing our hotel from many hotels. Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again. Via Inn Shinagawa Oimachi Manager
Yeow Kee Tan
Standard Single Room A Non smoking
Stayed in Apr 2024
Business travelers
16 review
4.0/5
Very Good
Posted on May 17, 2024
Good location, clean room, and good service. However, I will rate this hotel average because the bed made that "squeky" sound when you slept or sat on it.
Response from Property: Thank you very much for staying at Via Inn Shinagawa Oimachi. Also thank you for taking time out of your busy schedule to post the review. We are so sorry for the inconvienence about the sound of bed. And we will on it and will try to fix it as soon as we can. We really appreciate your review and will be looking forward to serve you again. Via Inn Shinagawa Oimachi Manager
jy1890
Premium Single Room A Non smoking
Stayed in Oct 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Dec 19, 2024
Convenient and very close to station.
Response from Property: Thank you for staying at our hotel. Your compliments are encouraging to us. We will continue to aim to be an even better hotel. Our hotel is close to Oimachi Station. The station is also connected to large stations such as Shinagawa Station, and from there you can easily go to Haneda Airport using the Keikyu Line. When you come to Japan, you will stay at our hotel again. We look forward to seeing you. Via Inn Shinagawa Oimachi
Guest User
Standard Single Room A Non smoking
Stayed in Jan 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Feb 20, 2024
Good location, clean room but too small if you bring big luggage you can’t open widely, amenities are great love coffee and tea
Response from Property: Thank you for using our hotel this time. A single room is basically 15 square meters in size, so it might be a little small if you have large luggage. I'm looking forward to using it again.
Guest User
Standard Single Room A Non smoking
Stayed in May 2023
Solo travelers
1 review
4.5/5
Great
Posted on Jun 16, 2023
It’s a convenient and safe location— a business district. The hotel also comes with a female-only-floor option. I’ve noticed plenty of Japanese locals on a business trip staying at the place, which is promising since it’s telling that the service is good enough for the locals. Amenities are free to take at the lobby— toothbrushes, individual packaged towels, cotton swabs. (And also complementary drip UCC coffee packets and tea bags). Nice view from the window, another bonus and the building is chic on the whole. 7-11 right downstairs and it’s only a 5-to-10-minute walk to the stations. Front-desk was kind enough to lend me a phone charger as well upon request as well. Mine broke right on the very last day and that was a lifesaver.
Response from Property: Thanks for your nice comment and high score for our hotel! We are glad to serve you and feel so happy with your praise. We also looking forward to your next visit!
AH 86
Standard Single Room A Non smoking
Stayed in Mar 2023
Travel with friends
3 review
3.0/5
Posted on Apr 30, 2023
Easy to find and close to the station. The area felt a little less safe at night. We had the breakfast option, and would have preferred a variety change of what was on offer as it was the same each day. Hotel staff were lovely and helpful, wish the bed was more comfortable! A bonus was the view of Mount Fuji in the distance on a clear day!
6/10
Response from Property: Thank you for your great review and your good comment about the staff and the view. Like you have mentioned in your comment our hotel is only about 200meters walk from the nearest station. About the breakfast we will consider about adding the variation in the breakfast menu.Looking forward to see you again.
TiM Ling
Standard Single Room A Non smoking
Stayed in Apr 2023
Family
2 review
5.0/5
Outstanding
Posted on May 6, 2023
This is a very nice place, very close to the 大 井 町 J R station, with very good service. Their staffs are very polite and responsive. The room is also very clean. With many restaurants, Cafés and convenience stores (e.g. Japanese food restaurants, 居酒屋, McDonald's ,7 - 11 ; Family Mart. nearby.) Event we back to hotel at around 11 PM, we can found Japanese soba shop for our night snack. Next time when we go to Tokyo we will book this hotel again.
6/7
Response from Property: Thanks for your nice comment and wonderful pictures! We are so glad to serve you and also lookin forward to your next visit!
Anonymous User
Standard Single Room A Non smoking
Stayed in Mar 2023
Solo travelers
28 review
5.0/5
Outstanding
Posted on Apr 24, 2023
Basically a perfect hotel for business travelers, amenities are abundant and they will offer you new towels
Response from Property: Thank you for staying at Via Inn Tokyo Oimachi. Did you have a comfortable stay? If you have a chance, please come to our hotel again.
Lam Ng
Standard Single Room A Non smoking
Stayed in Oct 2024
Solo travelers
1 review
3.7/5
Posted on Nov 20, 2024
Good location
Response from Property: Thank you for staying at our hotel . Also thanks a lot for your kindness and good comment. We will continue to work hard to provide good service and satisfaction to as many customers as possible. We also look forward to you next visit. Via Inn Shinagawa Oimachi Manager
travelerinhk
Twin Room Non smoking
Stayed in Feb 2023
Travel with friends
27 review
5.0/5
Outstanding
Posted on May 10, 2023
very friendly staff and clean room the location is reasonably close to train station and there are many shops and restaurants nearby
Response from Property: Thank you for staying at Via Inn Tokyo Oimachi. Did you have a comfortable stay? If you have a chance, please come to our hotel again.
Guest User
Standard Single Room A Non smoking
Stayed in Dec 2022
Family
5 review
5.0/5
Outstanding
Posted on Jan 4, 2023
Location was very good, with nearest railway station Oimachi and 7 eleven is located just below the hotel in B1.
Response from Property: Thanks for your good comment! We are so happy to serve you and also looking for your next visit!