Atour Hotel Zhejiang Road, People's Square, Jingdezhen Reviews
Atour Hotel Zhejiang Road, People's Square, Jingdezhen
Zhejiang Road 3-5 No, Zhushan District, Jingdezhen, Jiangxi, ChinaView Hotel Details
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Atour Hotel Zhejiang Road, People's Square, Jingdezhen Guest Reviews
4.7/5
Outstanding
1284 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1284)
Positive reviews(1238)
Reviews with photos/video(204)
Friendly front desk staff(112)
Large rooms(101)
Delicious breakfast(96)
Located downtown(43)
Nice toiletries(19)
Easy to call taxis(13)
Has rooms for families(12)
Good views(8)
Negative reviews(46)
Guest User
Executive Queen Room
Stayed in Jul 2024
Solo travelers
1 review
1.5/5
Posted on Aug 9, 2024
Really bad experience at this hotel.horrible service
Response from Property: 正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,關於您反饋的事情我們一直在努力解決,給您帶來的不便我們表示歉意。 分店管理層非常重視, 並已經做了認真的調查和及時的整改, 您的寬容和理解是對我們工作的鼓舞和支持!朵兒真誠期待您的再次光臨!
Guest User
Jimu Family Room
Stayed in Feb 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
New, clean and hi tech room. Very helpful front desk service!
Response from Property: 親愛的賓客,思念不常流露,卻在心裏常駐。追隨歲月的腳步,朵兒但願能與您相伴一路。在這個天氣漸冷的季節,託信鴿捎去朵兒最真的祝福,天氣多變的日子裏,請照顧好自己喲!
Emmanuelle Williamson
Superior Queen Room
Stayed in Oct 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
I came to Jingdezhen to visit the capital of ceramics on my own and chose to stay at this hotel for its central location. It had only recently opened and everything was very new and modern. The room was beautiful and spacious, and had heated flooring. I had an excellent stay. Only negative for me was the breakfast as I prefer a Western style of food in the morning.
Response from Property: 親愛的朵友您好,非常感謝您選擇景德鎮人民廣場浙江路亞朵酒店。為您服務讓我們感到榮幸,非常抱歉未給您帶來完美的入住體驗,如果在入住期間有需要任何幫助或對我們的寶貴建議都非常歡迎您告知我們,我們會爭取做得更好,希望下次能給您帶來舒適而歸的優質體驗,非常期待您下次入住。
Jason
Superior Queen Room
Stayed in Dec 2023
Business travelers
27 review
4.2/5
Very Good
Posted on Jan 21, 2024
Good for business travel.
Response from Property: 親愛的朵友您好,非常感謝您選擇景德鎮人民廣場浙江路亞朵酒店。為您服務讓我們感到榮幸,非常抱歉未給您帶來完美的入住體驗,如果在入住期間有需要任何幫助或對我們的寶貴建議都非常歡迎您告知我們,我們會爭取做得更好,希望下次能給您帶來舒適而歸的優質體驗,非常期待您下次入住。
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
5 review
4.8/5
Amazing
Posted on Oct 22, 2024
Not only is it as clean as if you've taken a shower, but it's also fully equipped with all the facilities, which is great! I will choose here again next time~
Very satisfied, always answer all questions, recommend everyone to come
Original TextTranslated by Google
Response from Property: Duo'er's choice of fans is excellent. Duo'er is very happy to see your appreciation for Duo'er. She can only do better to repay the guest. Duo'er is waiting for the arrival of the little master and looks forward to seeing you again next time!
Guest User
Superior Queen Room
Stayed in Sep 2024
Travel with friends
3 review
3.0/5
Posted on Oct 14, 2024
The cleanliness is okay. The hotel is at a crossroads, which can be a bit noisy. When I came back at 1:30 in the afternoon, I found that the door could not be opened. I called the front desk and asked them to help open the door and pick up my luggage. After waiting for a long time, no one came. I took my room card and went down to find it. At the front desk, it turned out that it still couldn't be opened, so I had to ask the cleaning lady to help me open it. Because I saw that the facilities included a minibar when I booked it, but I didn't actually see it. I asked the front desk and she told me that the one I ordered was the most common high-end one. , the minibar only has two bottles of mineral water, which really made me laugh. If it is not equipped, please explain it properly. The third-party platform does not match the actual situation and needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Sincere greetings from Atour Hotel Zhejiang Road, People’s Square, Jingdezhen! Thank you for your valuable suggestions for the hotel. We have always attached great importance to the customer service training of our partners, aiming to provide guests with warm services like a home away from home. We will also verify the situation with the third-party platform. We sincerely apologize for bringing you a bad user experience this time. The hotel is located at No. 6 Zhejiang Road. It has a strategic location. It is only 5 minutes away from Taoxichuan Cultural and Creative Zone and has complete facilities around it. The shopping and tourist attractions provide unlimited convenience for guests traveling to this area for business or family travel. We sincerely look forward to your coming again and experiencing the comfortable and considerate stay experience provided by our store partners.
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 11, 2024
I always stay at Atour wherever I go. This time I had a good stay. I received good night milk and a small gift bracelet before leaving. The service attitude is very good. And it’s convenient to go anywhere. The bedding is very good and highly recommended.
Original TextTranslated by Google
Response from Property: A sincere blessing, a sincere feeling, and an eternal harbor. It is Duo'er's luck to meet you on your journey. To get your recognition of Duo'er, Duo'er wishes you smooth sailing and happiness.
Guest User
Superior 2-bed Room
Stayed in Sep 2024
Family
5 review
3.7/5
Posted on Oct 3, 2024
I experienced Atour for the first time in Chengdu in August. The bedding was really comfortable and the service was good. This time, maybe because of the National Day, it was still a bit unsatisfactory. First, there is no refrigerator or drinks. Second, the service is average, but the lady at the front desk took the initiative to help the elderly family connect to WiFi, which was quite satisfactory. Third, the breakfast was a bit chaotic. The chef at the noodle soup side was very busy, but everyone ordered verbally and there was no queue. So it's quite messy. However, the front desk service is good and quite welcoming.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for choosing Atour Hotel, Zhejiang Road, People's Square, Jingdezhen. It is an honor for us to serve you. We are very sorry that we did not give you a perfect check-in experience. If you need any help or valuable suggestions for us during your stay, you are very welcome to let us know and we will strive to do better. I hope We will bring you a comfortable and high-quality experience next time, and we look forward to your next stay.
Anonymous User
Jimu Twin Room
Stayed in Sep 2024
Family
32 review
3.0/5
Posted on Oct 2, 2024
The room cost 1,060 yuan. The elevator was too dirty as shown in the picture. The breakfast was very speechless. There were too few varieties and the restaurant was too small. Although the waiters worked hard and changed the chaotic scene, there were too many guests and I couldn't take care of them. It was completely in battle mode. I ate for a while. There was no uncooked rice noodles in the bowl. The main theme is that there are many people and few dishes. The restaurant is a mess. I couldn’t bear to take pictures. Please be careful during festivals.
Original TextTranslated by Google
Response from Property: From your review, we are sorry to see that this stay did not meet your expectations. We have been working hard to resolve your feedback and apologize for the inconvenience caused to you. The branch management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Duoer sincerely looks forward to your visit again!
Guest User
Superior Queen Room
Stayed in Jul 2024
Couples
7 review
1.8/5
Posted on Aug 22, 2024
After playing outside for more than half a month, I stayed in many Atour, Crystal Orange and the like. The last stop was the most disappointing. There were blue stains on the toilet that could be wiped off, used contact lenses on the sink, and floor. It's sticky like a sticky mouse board. The front desk said they would arrange for someone to come and check it out, but no one took care of it for five minutes. We returned to the first floor with our luggage. The solution was to upgrade us to a room. The upgrade was wonderful. The towels were also dirty. I didn’t want to bother, so I asked the aunt to change them. Two pieces.
Because I went to bed late, there was no Do Not Disturb button in this house, so I hung the Do Not Disturb sign outside the door. The next afternoon, I was still woken up by my aunt knocking on the door and told me not to hang the sign outside. Hang her up and she'll understand. Half an hour later, there was another knock on the door, asking if we needed cleaning. When we opened the door, we found that we had just communicated that cleaning was not required, but she had forgotten because there was no sign outside the door. The overall experience is very poor, the sound insulation is very poor, but the hygiene issues and unwarranted interruptions are the most disgusting. I have never stepped on Atour's Lei before. The main reason is that the whole store makes people uncomfortable.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for choosing Atour Hotel, Zhejiang Road, People's Square, Jingdezhen. It is an honor for us to serve you. We are very sorry that we did not give you a perfect check-in experience. If you need any help or valuable suggestions for us during your stay, you are very welcome to let us know and we will strive to do better. I hope We will bring you a comfortable and high-quality experience next time, and we look forward to your next stay.
Anonymous User
Executive Queen Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel has not been open for long, so the facilities are relatively new, and wireless charging, earplugs, and clotheslines are quite thoughtful.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Sincere greetings from Atour Hotel, People's Square Zhejiang Road, Jingdezhen! I am glad that you have had a warm and comfortable travel experience here. Since the opening of the hotel, we have always attached great importance to the training of partner-to-guest service, aiming to create a warm service for guests away from home. All are equipped with luxurious and intelligent facilities and equipment, panoramic floor-to-ceiling windows, and a panoramic view of the city scenery, creating a stay experience with local characteristics. The hotel is located at No. 6 Zhejiang Road, with a superior geographical location. It is only 5 minutes away from Taoxichuan Cultural and Creative Zone. The surrounding well-equipped shopping and tourist attractions provide unlimited convenience for guests who come to this area for business travel or family travel. We sincerely look forward to your visit again and experience a comfortable and caring stay experience.
Guest User
Jimu Family Room
Stayed in Feb 2024
Family
1 review
3.7/5
Posted on Apr 2, 2024
After reading the comments, I found that the Jingdezhen Hotel is not cost-effective, a little premium, and the location is not bad. It is in the city center, and you can choose not to live in the city. It is not far from the scenic spots. After returning home, I found that the hotel has a pottery experience room, but the hotel staff did not tell me, probably in the principle of saving costs and trouble. If you are not used to standing directly on the floor mat to bathe, it is recommended to bring your own bath slippers. The elderly at home are not used to standing directly on the bath mat to bathe. There is no disposable comb, bring your own, Didi taxi is not very convenient, self-driving is relatively much better, the hotel does not have its own parking lot, it feels inconvenient, and people who travel out are all big and small bags, which is expected before booking, but when I went to the hotel under the scorching sun, I still felt that it was too convenient to have my own parking lot. Jingdezhen is very beautiful and has a literary atmosphere. The Ceramic Museum must be visited, and the Imperial Kiln Museum is also very good, and it is very cool inside. The small yellow croaker kitchen across the hotel must be eaten, it is really delicious. The sculpture porcelain factory is also very good to visit, and each rice noodle is not bad. The small hair soup dumplings feel so-so, but the price is very cheap. There are so many beauties in Jiangxi
Original TextTranslated by Google
6/14
Response from Property: Dear friends, thank you very much for choosing Atour Hotel, People's Square Zhejiang Road, Jingdezhen. We are honored to serve you and are very sorry that we did not bring you a perfect stay experience. If you need any help or valuable suggestions during your stay, you are very welcome to let us know. We will strive to do better and hope to bring you a comfortable and high-quality experience next time. We look forward to your next stay.
Anonymous User
Superior 2-bed Room
Stayed in Mar 2024
Family
3 review
4.2/5
Very Good
Posted on May 11, 2024
The hotel is in a good location and very convenient... The room is quite big and I booked a 1.5m twin room. Because I booked it early, the price was quite favorable. There are two disadvantages: 1. After checking in, I found that the water from the floor drain at the toilet in the bathroom would not flow down, and the floor drain was higher than other locations. 2. It is very important that the pillow and quilt cannot directly contact the skin, otherwise it will be very itchy... During the stay, I always used the towel I brought with me, maybe because I have allergic skin... Anyway, it is still okay overall. When I left, I was given water and a small gift. The service is quite good
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing Atour Hotel, People's Square Zhejiang Road, Jingdezhen. We are honored to serve you and are very sorry that we did not bring you a perfect stay experience. If you need any help or valuable suggestions during your stay, you are very welcome to let us know. We will strive to do better and hope to bring you a comfortable and high-quality experience next time. We look forward to your next stay.
Lihuo
Jimu Family Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on May 1, 2024
Very good! 👍Two big beds, the room is very clean, the lady and brother at the front desk are very enthusiastic and warm. They are also very active in delivering water😊. The parent-child room is so cute!
Original TextTranslated by Google
Response from Property: Dear guests, thoughts are not often expressed, but they are always in my heart. Following the footsteps of time, Duoer hopes to accompany you all the way. In this season of gradually cold weather, I ask the pigeon to bring Duoer's most sincere blessings. Please take good care of yourself in the days of changeable weather!
Wufenfei
Executive 2-bed Room
Stayed in Mar 2024
Travel with friends
7 review
4.6/5
Great
Posted on Apr 30, 2024
The hotel is in a prime location, very close to popular restaurants, with complete facilities, large rooms, comfortable bedding, clean and sanitary services. The breakfast is very rich, but the hotel does not have its own parking lot and needs to park in a public parking building about 150 meters away from the hotel. However, the hotel can provide free parking and also gave souvenirs when leaving the hotel. Recommended~
Original TextTranslated by Google
Response from Property: Dear friends, thank you very much for choosing Atour Hotel, People's Square Zhejiang Road, Jingdezhen. We are honored to serve you and are very sorry that we did not bring you a perfect stay experience. If you need any help or valuable suggestions during your stay, you are very welcome to let us know. We will strive to do better and hope to bring you a comfortable and high-quality experience next time. We look forward to your next stay.