Crowne Plaza Xishuangbanna Parkview

Crowne Plaza Xishuangbanna Parkview Reviews

Crowne Plaza Xishuangbanna Parkview

No. 88, Yingbin Road, Sunac Resort Xishuangbanna, Jinghong, Yunnan, 666100, ChinaView Hotel Details
Crowne Plaza Xishuangbanna Parkview
Crowne Plaza Xishuangbanna ParkviewCrowne Plaza Xishuangbanna ParkviewCrowne Plaza Xishuangbanna Parkview
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Crowne Plaza Xishuangbanna Parkview Guest Reviews

4.8/5
Excellent
5790 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5790)
Positive reviews(5710)
Reviews with photos/video(2494)
Perfect for kids(811)
Delicious breakfast(703)
Friendly front desk staff(570)
Family activities available(212)
Delicious buffet(134)
Has facilities for children(55)
Negative reviews(80)
Liang.XxxX
Crowne Plaza Superior Twin Room
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 20, 2024
As the most passionate and loyal enthusiast of Intercontinental, I did not hesitate to choose the Crown Holiday Inn under Intercontinental's umbrella for this trip to Xishuangbanna. The overall style of the hotel is luxurious and appropriately distinctive, perfectly integrating Dai culture into it. The concept of intercontinental people-oriented is reflected in both the concierge service and room care service upon entering the hotel. This is a perfect trip!!!
Response from Property: Dear guests, hello! We are glad to see that you are very satisfied with your stay, thank you for your recognition and praise of the hotel. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. We look forward to your visit again.
JIHUN
Crowne Plaza Superior Twin Room
Stayed in Sep 2024
Family
4 review
4.5/5
Great
Posted on Oct 3, 2024
I was staying in 西双版纳皇冠酒店 during 国庆节期间. It was wonderful experience. Even if hotel location was not very close with famous site, there service was so good. They gave us indivisual service through wechat. So i want to say thank you so much for 李秀芬
Response from Property: Dear guests, hello, We are glad to see that you are very satisfied with your stay, thank you for your recognition and praise of the hotel. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. We look forward to your visit again.
Kacy
Crowne Plaza Deluxe Twin Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 28, 2024
My son and I loved this hotel. The rooms were so elegant, the service was incredible and the facilities were excellent.
Response from Property: Dear guests, hello, We are glad to see that you are very satisfied with your stay, thank you for your recognition and praise of the hotel. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. We look forward to your visit again.
Guest User
Crowne Plaza Superior Twin Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The service was excellent - especially Ms. Veina (Head of reception/guest relations). Ms. Veina is not only a very charming and helpful person, but she really tried to make my trip a very special one. No request was too much for her, she always showed a true sense of hospitality and provided very professional service. Also the breakfast team was very accommodating and supportive - a really nice, young and enthusiastic team. Many thanks for a fantastic stay! I certainly will try to return again soon.
Response from Property: Dear guests, We are glad to see that you are very satisfied with your stay, thank you for your recognition and praise of the hotel. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. We look forward to your visit again.
Tomas Rune
Crowne Plaza Superior Double Room
Stayed in Apr 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Apr 11, 2024
The receptionist hang up the Telephone two times when I called from taxi. Most certainly because she Did not understand English. Informationdesk also no English.
Response from Property: Dear guest, We are very sorry for the unpleasant experience during your stay. The hotel will continue to provide you with efficient service, clean space and comfortable rooms to make your stay better. We look forward to your visit again.
Florence
Crowne Plaza Superior Double Room
Stayed in Aug 2023
Family
4 review
4.5/5
Great
Posted on Sep 1, 2023
Amazing service at the reception and rooms. But the best ist the service at the breakfast and dinner ji cafe. Very friendly and attentive service!
Response from Property: Dear guests, hello! We are glad to see that you are very satisfied with your stay, thank you for your recognition and praise of the hotel. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. We look forward to your visit again!
Guest User
Crowne Plaza Deluxe Double Room
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Excellent service, especially the receptionist Ada, who were extremely helpful. The room was very clean. I had decided to spend my birthday at this hotel and surprised by the birthday cake making my first use of the hotel first time!! Will definitely come back again 👍
Gitanjali
Crowne Plaza Superior Double Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2023
We had a pleasant stay. The lobby was particularly impressive with real peacocks. Breakfast buffet was expansive and the service was great with the staff remembering our breakfast beverage choices. Room was clean but as the property is huge, it was quite a walk to get to the room. Free car parking with electric charging facilities were also available. Our package included a complimentary photo shoot with a large selection of traditional clothes for adults and children provided at the Aman studio. The photo shoot was very professional and the photographer did a great job capturing our family photos. Highly recommended!
Maria
Crowne Plaza Deluxe Double Room
Stayed in Nov 2023
Couples
1 review
4.5/5
Great
Posted on Nov 24, 2023
Susan at the front service department was amazing, she was incredibly helpful even before I arrived, taking care of every detail. During my stay she was in constant contact with me helping me make my stay so much easier.
Response from Property: Dear guests, hello! We are glad to see that you are very satisfied with your stay, thank you for your recognition and praise of the hotel. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. We look forward to your visit again.
Paige Tonia
Crowne Plaza Deluxe Twin Room
Stayed in Aug 2022
Travel with friends
16 review
4.7/5
Amazing
Posted on Aug 5, 2022
We had a wonderful stay at Crowne Plaza. The hotel was very beautiful, good location, out of the hustle and bustle of the city center. The room is beautiful, however it is slightly dated as there is no extractor fan in the bathroom but it was comfortable and soundproof! It was lovely to have a balcony overlooking the greenery. The food was amazing, and food and beverage staff were so friendly and accommodating to our needs. Daniel from F&B was extremely friendly, helpful and went above and beyond to make our stay comfortable and relaxed. For future check ins, I hope front desk can mention WiFi for the room, the traditional performances they have and any other extras. I would definitely recommend staying here if you’re looking for a relaxing break away in the heart of Xishuangbanna
Response from Property: Dear guests, We are glad to see that you are very satisfied with your stay, thank you for your recognition and praise of the hotel. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. We look forward to your visit again!
Guest User
Crowne Plaza Superior Twin Room
Stayed in Dec 2022
Couples
32 review
4.7/5
Amazing
Posted on Dec 27, 2022
We enjoyed our stay at Crowne Plaza, located a bit away from the very city center. The pool and gym are well equipped. A pity that the gym open rather late in the morning (8.30am). The breakfast is great and offers many choices. The room is spacious with a nice balcony.
Response from Property: Dear guests, hello! We are glad to see that you are very satisfied with your stay, thank you for your recognition and praise of the hotel. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience. We look forward to your visit again.
Guest User
Crowne Plaza Deluxe Double Room
Stayed in Aug 2024
Family
18 review
5.0/5
Outstanding
Posted on Aug 16, 2024
good！
Shahar
Crowne Plaza Superior Twin Room
Stayed in Jan 2022
Family
13 review
4.2/5
Very Good
Posted on Feb 3, 2022
Great service but old facility and nit so clean
Response from Property: Dear guests, first of all, thank you very much for choosing to stay in Crowne Plaza Resort Xishuangbanna Parkview and your comments and feedback. The hotel has dai style architecture and the tropical rainforest plants visible through the window, bringing you the original ecological experience of staying. Guest satisfaction is always the hotel's highest goal, we have shared your views with the entire hotel team and are taking positive actions to make the hotel's facilities fresher and more enjoyable. We would also like to let you know that we are speeding up the renovation of the hotel rooms and public areas, and will make every effort to improve all the items that affect the comfort and experience of our guests. We also hope to have the opportunity to share with you the improvements made by the hotel. Here, I wish you and your family good health and a happy life.
Vicki W
Crowne Plaza Superior Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel is very convenient, the service environment is pretty good, and welcome fruits and flower cakes are given. It is a very suitable hotel for parents and children, with rich activities, and the travel photography is really good.
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6/10
Response from Property: Dear guests, hello! Thank you for your adherence to the "Crown Holiday" hotel brand, choosing to stay at Xishuangbanna Sunac Crowne Plaza Resort Hotel, and sharing your pleasant stay experience with everyone. I am glad to see that you praised the hotel's living environment, special experience, employee customer service, and in-store travel photography. I hope that the special experience carefully prepared by the hotel will add color to your journey. It is our unremitting goal to make every guest feel at home! Your praise is our driving force. The hotel will continue to improve the quality of service and bring you more pleasant experiences. Thank you again for your love of Xishuangbanna Sunac Crowne Plaza Resort Hotel. We look forward to your stay again and share more wonderful things for the hotel!
Louzhongping
Crowne Plaza Superior Double Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
My first trip to Xishuangbanna was because of the service experience of Crowne Plaza, especially the attentive service provided by Butler Consultant Li Xiufen. It was really a very good experience. It's a pity that there were no rooms available in the last few days during the National Day holiday, otherwise I could have stayed a few more days. I will continue to stay here next time.
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