Grand Rezen Jiuzhaigou Resort Reviews

Great location with friendly and hospitable staff. Especially Hotel Staff 小王，He is friendly and helpful, he went the extra mile to help us with our luggage to our rooms, and configuring of our air conditioner. Hotel Buffet breakfast is good.

Very comfortable and clean. I would like commend 小韩whom provided a good service in ensuring that we have a pleasant stay. He has given extraordinary services to us.

Very clean hotel. The location is also good. It only takes more than ten minutes to walk to Jiuzhaigou. The front desk staff, Haijun, is also very enthusiastic and helps carry luggage to the room. I recommend everyone to stay here in Jiuzhaigou.

The location is very close to the entrance of the scenic spot, Tiantangkou. There are many restaurants around, and you can have breakfast, lunch, dinner, coffee, etc. nearby. Very convenient. The hotel is also very clean and beautiful, and the service is good. The butler Xiao Han is very good. He helps carry luggage to the room, informs the weather through text messages in the morning, and can also help book performance tickets. The only drawback is that the laundry room is too far away!

The environment is very good, and the housekeeper Xiao Han is very considerate. When we checked in, he helped us carry our luggage and took us to the room. The weather for the day was also notified in advance. The breakfast is pretty good, with many options. Personally, I think the soundproofing of the door is not good enough. You can hear people talking and walking outside.

Some rooms have a very strong smell Facilities: Service is OK Health: average health Environment: The environment is beautiful and pretty good in the surrounding area. Service: Service is OK Facilities: The facilities are average. The structure is an old hotel that has been renovated. The layout is not very good.

First of all, the hotel is beautiful, and secondly, the service is great. When I made the reservation on the first day, I was upgraded to a room free of charge and was thoughtfully given a meal voucher for my child. The room we stayed in on the first day was a little noisy because there was a river ditch outside. I told the front desk and they immediately changed my room the next day. Butler Haijun is very responsible for introducing Jiuzhaigou travel guide and helping to issue invoices. Heartfelt recommendation.

The hotel is very close to the scenic spots. The internal environment of the hotel is very good. There are a lot of restaurants nearby. The housekeeper is a Korean guy who is very nice. There are weather reminders every day. If you have any questions, they will be solved immediately. He is very enthusiastic in replying to any questions.

The hotel is very good, clean and sanitary. The butler Ouyang is very good and attentive to solve any problems that arise. The surrounding supporting facilities are complete, and eating and drinking are very convenient. The scenery of Jiuzhaigou Valley is also very beautiful

The hotel is close to the Jiuzhaigou Visitor Center. The surrounding area is very prosperous, with many restaurants and small supermarkets, making it very convenient to eat. The hotel is very new and has a small courtyard. The facilities are complete and each guest has a butler exclusive service. Xiao Han's service is warm and meticulous. The hotel also provides Jiuzhaigou Huanglong Airport carpooling pick-up service, which is very convenient.

Very satisfied, we stayed here for three nights, two days in the valley, every day we walked there in the morning and walked back in the afternoon, it only takes 20 minutes to walk slowly, the autumn weather is refreshing, very comfortable. Next to it is the Tiantangkou Commercial Street, which is lively and has many restaurants, very convenient. The return bus to Huanglong Jiuzhaigou High-speed Railway Station is about 100 meters away from the hotel. The room is very new, there was a little problem when checking in, and the responsible manager immediately solved it very professionally (he is a handsome guy with glasses, who has been in Lanzhou for 18 years, I hope you will develop better and better in the future), twin room, the room is very spacious, the mattress is moderately soft and hard, backed by mountains and close to the river, although there are tour groups staying, but there is no feeling of noise, the breakfast is also rich and delicious

The hotel has an elegant environment and is very close to the scenic spot. The service staff are friendly and enthusiastic. Highly recommended.

I decided to go to Jiuzhaigou for vacation on a whim. I found this hotel which was opened this year. It is clean and hygienic. It is right at the entrance of Tiantang. There is an independent parking area. The charging pile is very convenient. It is super suitable for self-driving tours. The breakfast is rich. Even the children can't stop praising it. It takes 10 minutes to walk to the gate of Jiuzhaigou. There are many restaurants to choose from around the area (tangguo, ******* food, KFC...). The lobby waiter Haijun enthusiastically helped us carry our luggage, took us upstairs to find the room, and recommended the route to visit Jiuzhaigou. It was really nice. I also give him a big thumbs up. I have recommended this hotel to my friends. I hope they can come here to enjoy the happiness of vacation next time.

The check-in staff Haijun helped us with our luggage and took us to the room, and introduced how to visit Jiuzhaigou and the surrounding attractions. The triple room we booked was very spacious, and the service and hygiene were very good. It was also convenient for eating and shopping in the surrounding area, and it was just a short walk to the entrance of Jiuzhaigou. It takes less than 10 minutes. If you take the bus, the stop is right next to the hotel.