Holiday Inn Express (Jiuzhaigou Scenic Area) Reviews

Response from Property: Dear Guest,Thank you for staying at the Holiday Inn Express Jiuzhaigou. Our hotel is ideally located, adjacent to the Jiuzhaigou National 5A Tourist Attraction, just a 7-minute walk to the Jiuzhaigou Scenic Area entrance (tour bus departure point). We greatly appreciate your recognition of our hotel's location. And we appreciate your comments and will share these with our team so that we can continue to improve our shortcomings. Providing every guest with a comfortable and pleasant stay experience is our unwavering commitment.We sincerely look forward to the opportunity to welcome you back to our hotel. We wish you a pleasant journey and a smiling day!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We apologize for the breakfast experience not meeting your expectations. We recommend that, if your schedule allows, you choose relatively less busy times to dine. We will also continue to seek improvements to provide better service and meet guest expectations. And we will share other shortcomings with our team so that we can continue to improve. We sincerely look forward to the opportunity to welcome you back to our hotel. We wish you a pleasant journey and a smiling day!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Throughout your stay, if you encounter any issues, please do not hesitate to contact our front desk staff, who are available to assist you promptly. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and the room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for staying at the Holiday Inn Express Jiuzhaigou. Our hotel is ideally located, adjacent to the Jiuzhaigou National 5A Tourist Attraction, just a 7-minute walk to the Jiuzhaigou Scenic Area entrance (tour bus departurepoint). We greatly appreciate your recognition of our hotel's location. We apologize that the sanitation experience did not meet expectations. We appreciate your comments and will share it with our team to make improvements!Wishing you a pleasant journey ahead and many more smiles.Sincerely,IHG Social Listening Team

Response from Property: Dear guests,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest, Thank you for your review of our hotel. The hotel is conveniently located 800m away from Jiuzhaigou scenic spot, close to Jiuzhaigou National 5A Tourist Scenic Area. We are only take within 8 min by step to the entrance of Jiuzhaigou Scenic Area.The hotel has 106 rooms, equipped with a full set of amenities and facilities in each room.Rooms are equipped with power outlets and USB ports to support the use of devices. You'll enjoy a comfortable bed, a refreshing shower, office and leisure facilities, and a Chinese and Western breakfast buffet - all designed to provide you with an enjoyable travel experience.We apologise for the inconvenience caused by the breakfast coffee machine. We will make improvements accordingly.We look forward to seeing you again!IHG Social Listening Team

Response from Property: Dear Guest,Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely,IHG Social Listening Team

Response from Property: Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,IHG Social Listening Team