To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.4
Amenities3.5
Service3.6
Cleanliness3.5
Filter by:
Sort by:
All reviews(19)
Positive reviews(17)
Reviews with photos/video(1)
Negative reviews(2)
Jacob
Deluxe King Room
Stayed in May 2024
Couples
6 review
3.5/5
Posted on May 28, 2024
The location is not the best, it’s the street is loud at night and there are homeless right outside the door. As soon as you come inside it is much better. The hotel is very clean and is very welcoming. Concierge Punya made the stay worth it and always greeted us with a smile when we came back in. Amenities were lacking a little as there is no fridge or ac but other than that it was a good experience.
MUBASHAR
Deluxe King Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Everything is nice
Homeless people make little sacary at night
kimmm
Deluxe Two Bed Room
Stayed in May 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on May 20, 2024
Good hotel, good service staff But around the hotel it's loud and there are a lot of homeless people. At night there are kids outside. Came to twist the motorcycle, it was very loud.
Original TextTranslated by Google
Guest User
Deluxe King Room
Stayed in May 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Perfect location, low cost of accommodation, spacious accommodation, clean interior.
It was a shame that English wasn't easy to use, but I was able to have a comfortable trip, excluding check-in.
Original TextTranslated by Google
Israel Oconitrillo
Deluxe Two Bed Room
Stayed in Apr 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 18, 2024
An exquisite hotel with friendly people and a spirit of flattering the client...that is priceless.
Original TextTranslated by Google
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
Hotel bijou has the nicest staff on earth I am really impressed with Punya he is really friendly, and helpful if you need any assistance do not hesitate to ask him for assistance.It was my first time in town so he gave me a map with all of the places i should visit and I had a great trip because of him. Room was very tidy and clean as well. I give the hotel 5 out of 5!
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
This hotel is really nice. It is in downtown which makes it easier to get to places in the city. Our front desk guy Punya was awesome he helped us with navigation and gave us some advice. He answered every question we had. If you are looking hor good hospitality he is your guy. The room was tidy, clean and cozy. You have elevator in the building and complimentary breakfast every morning.We didn't have any problems at all.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 17, 2024
Stay was very good also the staffs were helpful (Punya). breakfast was also good. Overall experience was good. I have also recommended my friend also would suggest to experience the stay Stay was very good also the staffs were helpful (Punya). breakfast was also good. Overall experience was good. I have also recommended my friend also would suggest to experience the stay
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 23, 2024
The Bijou Hotel in San Francisco was awesome! The rooms were clean, the beds were comfy, and it was in a great spot. Plus, free breakfast and drinks? Can't beat it! However, what truly sets the Bijou apart is its exceptional staff. Punya, in particular, provided an outstanding welcome. His warm hospitality and generosity made our stay even more memorable. Punya is a true asset to the Bijou Hotel!! We will definitely coming back.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 21, 2024
Staff were absolutely incredible, particularly Punya, really made our stay, he was so incredibly friendly and really couldn't help enough. Location was great. Hotel was immaculately clean and felt very safe, use of electronic safe and luggage store was free as was light breakfast each morning and unlimited drinks. Even had a complimentary glass of wine each. Please don't be put off by homeless people on nearby certain streets. A great place to stay.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 12, 2024
I like this hotel especially guest service. His name is Punya. Also hotel location is great, and price is reasonable. So it's easy to go to tour spot. i recommend this hotel. If I go to San Francisco, definitely I'll stay here again. Here is good to someone who visit for traveling and business also.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 1, 2024
I love the bijou hotel. Punya was the best, he helped us out during our stay, recommended places to visit, even welcomed us with a wine and beer. Rooms are very comfortable, and the vibe you feel while staying is the way you wanna vibe in frisco. 5 stars!
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 1, 2024
Great customer service.Best hotel I have been to. Location is very convenient close to Bart and surrounding businesses.Close to my job which is another plus.My television was not working and staff made countless efforts to fix the problem before changing my room.This hotel has complimentary wine for first day at hotel. Also free breakfast. Punya was a great host. He greeted me every time I came into the hotel. Best experience. I definitely recommend this hotel to anyone visiting the San Francisco area.
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 30, 2024
My stay was incredibly enjoyable. I felt right at home throughout my entire stay here. The hotel is close to many different sights and features that SF has to offer. Particularly, Jonah and Punya were spectacularly accommodating and hospitable during my stay. I’ll definitely be returning whenever I’m in the area.
Guest User
Stayed in Apr 2024
Travel with friends
5.0/5
Outstanding
Posted on Apr 3, 2024
This hotel was just perfect for our stay in San Francisco. It is in a fantastic location in Union Square so close to the BART Powell St Station, Cable Cars, Macy's and Westfield Shopping Centre. Everything you could possibly need was within a few minutes walking distance. The hotel offered bagels, fruit and yoghurts each morning pretty basic but sufficient to start the day. Coffee was available throughout the day in the lobby and there was a coffee machine in our room. Sadly the restaurant was not open during our stay I think the hotel has recently had new owners. All the staff were super friendly and welcoming, taking time to chat and give advice on local attractions how to get there etc. We had a double room which was spotlessly clean although not serviced daily however we did not need that, towels were changed every other day but we did have 4 sets for the 2 of us each time the room was serviced and coffee sachets/pods were available in the lobby so there was no real need for a daily service. We had a safe in our room, hairdryer, iron, WiFi was great. Storage lockers are available in reception for luggage if you have a late flight, we used these and on return to collect were invited to help ourselves to coffee before setting off on our journey, guest satisfaction seems to be a priority. The area is a little noisy at night but we weren't really bothered by it. There are a few homeless people opposite and a few yards up the road but they didn't bother us, some would say hello but never asked for anything, they are human after all. Overall the Bijou was just perfect for us and I thoroughly enjoyed my time there. I would stay there again in a heartbeat. Thank you to all the staff for making our stay a great one.