To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(106)
Positive reviews(4)
Negative reviews(2)
Alicia York-Bird
King Room
Stayed in Jun 2023
Couples
21 review
4.0/5
Very Good
Posted on Aug 14, 2023
I expected more from Glö than I received. I chose Glö as a "treat" for a couple's getaway, as it was a newer hotel and appeared like it would be snazzier than the usual fare.
Pros: The bathroom was very nice, and the complimentary toiletries are top notch. The rooms are very clean. The mattress was very comfortable and the TV was a decent size.
Cons: The rooms are incredibly small, and while they are nicely furnished, the tiny "couch" seat was more form than function (i.e. prettier than it was comfortable). The front desk staff seemed very new and clueless on basic hospitality essentials, like how to work the in-room television. It also took ages for a response from front desk on how to work the TV and the issue wasn't even resolved.
I probably will not stay here again nor would I recommend this hotel to anyone I know, as there are so many hotels to choose from in Kanata that offer better, more knowledgeable service and better pricing.
Branka
Two Queen Room
Stayed in Sep 2023
Business travelers
18 review
4.7/5
Amazing
Posted on Sep 30, 2023
Not many food options for breakfast
Guest User
King Room
Stayed in Jun 2022
Couples
2 review
2.0/5
Posted on Jul 15, 2022
Was not impressed will not be going back.
The staff was very rude and spoke to me as if I didn't know what I was talking about.
Guest User
Accessible King Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room is clean and spacious, the service is good.
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RobertSunsun xingzhe
Two Queen Room
Stayed in Sep 2023
Solo travelers
57 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Nice. It looks like a new hotel. Hotels in Canada are very clean. Slippers and toothbrushes are not provided. Tea and coffee are available for free.