Guest User
November 23, 2024
I love this place for their hospitality, ambience, beach plantation, spa area with experts, SUITE Is luxury here with nice balcony towards Sea and food which is finger licking delicious. Mr. Anand Nair, GM is very supportive and kind hearted person.He specially provided 1 extra night for the stay even though hotel was full. Wheel chair availability is there and kids play area is nicely maintained ***** with swimming pool and Gym is also nice. Good variety of restaurants overall it's wow factor. I would like to appreciate staff for their approach and makes customer satisfaction on focus:- Frontdesk:- Mr. Ram and Mr. Akshay are the Gems. Mr Ram helped for the upcoming stay as well. Akshay who not only take cares of me n family on the arrival but throughout 2 days :), yambeni, Amit as well for their hospitality. Porch:- Suresh well dressed Tamil attire is 1st impression of WOW factor n his staff or bell boys are also supportive. FNB Lounge:- Gaurav and Diwas is the best at Lounge.. Restaurant:- Gourav, Diwas, Bacchu, Moinyu. CHEF:- Head chef Mr. Promod is finest, Raghuvir both are extraordinary & quality of food is finger licking delicious. Tea master Deepen gave masala teas everyday. House keeping:- FarZath, Bharath provides hygiene. Thanks to all for their best services.